Mr. Salil Mhatre

Full-Time Learning Facilitator, Systems Management

Qualification:

• Bachelor of Engineering in Computers

• Advanced Certificate in Training and Assessment (ACTA)

• Professionally Certified To Teach as:

□ MCSE: Private Cloud

□ MCSE: Server Infrastructure - 2012

□ MCSE: Messaging

□ MCP: Server Virtualization with Windows Server Hyper-V and System Center Specialist

□ VMware Certified Professional 5 – Data Center Virtualization (VCP5-DCV)

□ CWNA  - Certified Wireless Network Administrator (Planet3)

Profile:

• More than 10 years of hardcore professional experience in IT industry as Technical Support.

• 8 years of professional experience as a Technical Trainer proving training on Microsoft, Linux, Network, Customer Support.

Mr Ryan Suryanto

Part-Time Instructor, Systems Management

Qualification

• Master in Management Information Systems

• Advanced Certificate in Training and Assessment (ACTA)

• Professionally Certified To Teach as:

□ Cisco Certified Trainer

□ Microsoft Certified Trainer(Server, Azure, 365, Sharepoint, Database, Business Intelligence)

□ Certified EC-Council Instructor(CEH)

□ VMWare Instructor

Other Professional Certifications:

• Linux (LPI)

• ITIL

• Comptia (A+, Security)

Profile:

• IT Education guru who has more than 25 years experience as a Software Developer, Network Engineer / Administrator and Systems Integrator.

• He has been teaching IT for the past 15 years and has deep domain expertise in Software Development, Cloud Technology, Virtualization, Network/Cloud Security and Data Science

Mr Jayrus Pasamba

Part-Time Instructor, Systems Management

Qualification:

• Degree In Electrical Engineering

• Advanced Certificate in Training and Assessment (ACTA)

• Professionally Certified To Teach as:

□ Cisco Certified Trainer

□ Microsoft Certified Trainer(Office, Server, Azure, Office 365, Sharepoint, Database, Business Intelligence)

□ Certified EC-Council Instructor(CEH)

□ VMWare

Profile:

• More than 10 years of IT experience (Help Desk, System Administrator, Field Service Engineer, and IT Trainer)

• Highly Skilled in multiple areas including Windows Server, Linux, Networking, Virtualization

Dr Foo Yong Wee

Part-Time Instructor, Systems Management

Qualification:

• Doctor of Philosophy, Electronics and Electrical Engineering

• Master of Science (Communications & Computer Networking)

• Advanced Certificate in Training and Assessment (ACTA)

• Certifications in ITIL, PMP, PRINCE2, CCIE, CISA and CDCS

Profile:

• More than 20 years of Experience in the IT Industry

• At present, his research interest focuses on applying predictive modelling techniques using computational intelligence and machine learning algorithms to solving real-world problems.

• During his years in the education industry, Yong Wee has designed, developed and delivered many courses to train professionals in IT Service Management and Project Management.  

Mr Yashpal Singh
Part-Time Instructor, Business IT

Qualification

• Masters in Business Administration (Specialization in IT)

• SAP FI Certified

• Advanced Certificate in Training and Assessment (ACTA)

Profile

• 25 years of experience in SAP/Oracle ERP application implementation and teaching

• Subject matter expert

• Master trainer and mentor

• Adult Educator Specialist 

Mr Rajendra Kishan Gollapalli

Full-Time Learning Facilitator, Software Engineering

Qualification

• Masters in Computer Applications

• Advanced Certificate in Training and Assessment (ACTA)

Profile

Kishan is an Institute himself with rich domain and technical expertise in many modules of SAP,  many areas/tools in BI, many machine learning platforms in Data Science with 18 years of Industry experience which includes 15 years in teaching many SAP/BI/Data Science courses across Asia Pacific.  

Ms Jeyashree Rajkumar

Full-Time Learning Facilitator, Software Engineering

Qualification

• Masters in Business in ERP

• Advanced Certificate in Training and Assessment (ACTA)

Mr Ryan Suryanto

Part-Time Instructor, Software Engineering

Qualification

• Master in Management Information Systems

• Advanced Certificate in Training and Assessment (ACTA)

• Professionally Certified To Teach as:

□ Cisco Certified Trainer

□ Microsoft Certified Trainer(Server, Azure, 365, Sharepoint, Database, Business Intelligence)

□ Certified EC-Council Instructor (CEH)

□ VMWare Instructor

Other Professional Certifications:

• Linux (LPI)

• ITIL

• Comptia (A+, Security)

Profile:

• IT Education guru who has more than 25 years experience as a Software Developer, Network Engineer / Administrator and Systems Integrator.

• He has been teaching IT for the past 15 years and has deep domain expertise in Software Development, Cloud Technology, Virtualization, Network/Cloud Security and Data Science

Dr Foo Yong Wee

Part-Time Instructor, Software Engineering

Qualification:

• Doctor of Philosophy, Electronics and Electrical Engineering

• Master of Science (Communications & Computer Networking)

• Advanced Certificate in Training and Assessment (ACTA)

• Certifications in ITIL, PMP,PRINCE2,CCIE,CISA and CDCS

Profile:

• More than 20 years of Experience in the IT Industry and education

• At present, his research interest focuses on applying predictive modelling techniques using computational intelligence and machine learning algorithms to solving real-world problems.

• During his years in the education industry, Yong Wee has designed, developed and delivered many courses to train professionals in IT Service Management, Project Management, Data Analytics, Big data infrastructure management, data centre technologies and cloud computing.

Lee Yun Yi, Titan

Part-Time Instructor, Digital Business

Qualification:

• Bachelor’s Degree, Business Administration

• Advanced Certificate in Training and Assessment (ACTA)

• Diploma in Infocomm Sales & Marketing (Lithan Academy)

Profile:

• Marketing specialist with in-depth knowledge of SEO, SEM, and Social Media Marketing.

• He was a social media strategist for Angel’s Gate and Pirate3D where he successfully grew the social media platform and formulated marketing campaigns.

• Ran a web hosting company and provided web design services to clients.

• One of the Star trainers at Lithan Academy and has been training for over five years.

Chow Wing Hong, Mikey

Part-Time Instructor, Digital Business

Qualification:

• Master of Business Administration (University of Hull, UK)

• Advanced Certificate in Training and Assessment (ACTA)

• Diploma in Electronics Engineering (Computer Technology Major)

• British Computer Society Part I & II, 1990 –1993BCS Part I & II Examinations for Computer Studies (Higher Degree equivalent)

Profile:

• 23 years of experience in international business and management.

• Started business ventures in the region since 1994, especially in China and Hong Kong, returning to Singapore in 2002.

• Has successfully co-founded and divested 5 companies.

• His entrepreneurial experience includes fundraising, corporate structuring, setting strategic directions, and cultivating relationships with various relevant authorities and key business partners.

• Over the years, he has amassed a full spectrum of management skills in corporate, finance, business development, and others.

Process No 1: Register Interest through Lithan website

To inquire and/or register for the course, kindly send an email to info@lithan.com or register directly at Lithan Academy’s minisite. Our Sales Executive will contact you within 48hrs after receiving your email.
 

Process No 2: Course Application

Please provide the following documents via e-mail if you are interested in a course after the course consultation.

• A copy of your highest academic certificate and transcript
• Updated CV

Note:

• An additional document may be requested to support your application.
• You might ask to take the course entrance test if applicable.

Process No 3: Academic and Employability Evaluation (This process does not apply to short courses)

All application will be assessed by our Academic team in reference to the course requirements you are interested to take. For those who will take the Category-A “Train and Place” funded courses, our Talent Management will conduct a required screening as part of the employability evaluation.

Process No 4: Conduct Pre-course Counselling

You will also go through a Pre Course counselling by our Sales Executive either by a phone call or face-to-face, once you confirm enrolling in the course.

Process No 5: Course enrolment

Once your application is successful, you will then receive the following documents:

For Short courses enrolment:
1) Application Form

For Qualification Courses: enrolment:
1) Application Form (to acknowledge the Pre-course counselling items)
2) Advisory note
3) Student contract

Applicant should read thoroughly the e-documents here before making e-signature and submit online.

Process No 6: Course Fees payment

To complete the enrolment, you will be requested to make a course fee payment. Here are the options you may choose from :

• Cash
• Nets
• Credit Cards/Debit Cards (Master or Visa)
• Cheque / Demand Draft
• Bank / Telegraphic Transfers
• PayNow/PayLah
• Pot-Secondary Education Account (PSEA)/Skill Future Credit (SFC)
• Paypal
• Flywire

For Banking details for direct payment to;

Name of account: LITHAN ACADEMY PTE LTD
Account number: 001-906-235-7
Bank Name: DBS
Bank Address: 12 Marina Boulevard, DBS Asia Central, Marina Bay  Financial Centre Tower 3, Singapore 018982
Bank Code: 7171
Branch Code: 001
Surf code: DBSSSGSG

IMPORTANT NOTE: The course fees must only be collected after student contract execution (except application fees).

Process No 7: Orientation

After a completed and successful enrolment, you will receive an Orientation invite from our delivery team. Upon attending orientation, you will know:

• Course Learning Journey
• Platforms, tools and/or systems used for the course
• Lithan Academy's learning methodology
• School administrative matter, timetable or course schedule
• Other important information

Process No 1: Register Interest through Lithan website
To inquire and/or register for the course, kindly send an email to info@lithan.com or register directly at Lithan Academy’s minisite. Our Sales Executive will contact you within 48hrs after receiving your email.
 

Process No 2: Course Application
Please provide the following documents via e-mail if you are interested in a course after the course consultation.

• A copy of main front page Passport Photocopy of the passport bearing personal particulars (Expiry date of not less than 6 months)
• A copy of your highest academic certificate and transcript
• Certificate Authentication Letter
• Updated CV

Note:
• An additional document may be requested to support your application.
• A certified English translation must be provided if the documentation is not in English.
• You might ask to take the course entrance test if applicable.

Process No 3: Academic Evaluation (This process does not apply to short courses)
All application will be assessed by our Academic team in reference to the course requirements you are interested to take.

Process No 4: Conduct Pre-course Counselling
You will also go through a Pre-course counselling by our Sales Executive or Agent either by a phone call or face-to-face, once you confirm enrolling in the course.

Process No 5: Student Pass Application (This process applies to International Student who wishes to study full-time in Singapore only)
Applicants are required to submit the following documents to Lithan Academy for the application.

The following documents are needed for the processing of the Student Pass:
• Birth certificate (Notary certified true copies, translated to English)
• e-Photographs (against a white background)
• Financial documents showing at least of SGD 30,000
• 1 set of eForm V16 and V36 duly completed and signed by the applicant at the relevant sections
• Work experience certificate (if applicable)

Applicants are required to submit the documents at least six weeks before course commencement date.

Applicants are not required to be present in Singapore while their applications are being considered by the Immigration and Checkpoint Authority, Singapore (ICA). No extension of stay will be granted while the application is under processing.

If Immigration and Checkpoint Authority, Singapore (ICA) approves the application, a Channels Consultant will send an In-principle letter to the respective candidate.

Process No 6: Course enrolment
Once your application is successful, you will then receive the following documents:

For Short courses enrolment:
1) Application Form

For Qualification Courses: enrolment:
1) Application Form (to acknowledge the Pre-course counselling items)
2) Advisory note
3) Student contract

Applicant should read thoroughly the e-documents here before making e-signature and submit online.

Process No 7: Course Fees payment
To complete the enrolment, you will be requested to make a course fee payment. Here are the options you may choose from :

• Bank / Telegraphic Transfers
• Paypal
• Flywire

Banking details for direct payment to;
Name of account: LITHAN ACADEMY PTE LTD
Account number: 001-906-235-7
Bank Name: DBS
Bank Address: 12 Marina Boulevard, DBS Asia Central, Marina Bay  Financial Centre Tower 3, Singapore 018982
Bank Code: 7171
Branch Code: 001
Surf code: DBSSSGSG

IMPORTANT NOTE: The course fees must only be collected after student contract execution (except application fees).

Process No 8: Orientation

After a completed and successful enrolment, you will receive an Orientation invite from our delivery team. Upon attending orientation, you will know:

• About Singapore
• Course Learning Journey
• Platforms, tools and/or systems used for the course
• Lithan Academy's learning methodology
• School administrative matter, timetable or course schedule
• Other important information

Learning Associate assists students in the Transfer or Withdrawal request and the application is subjected to Lithan Academy’s approval. The time frame for assessing and replying to any request for transfer/withdrawal will not be more than 4 weeks.

For students below the age of 18, Lithan Academy must seek approval from the parents/guardians before approving the application.

Request for Course Withdrawal should be submitted to Lithan Academy(hereinafter referred as “Lithan”) in filling up the Online Course Transfer & Withdrawal Form and verbal request shall not be entertained.

“Transfer” means a student changes from one course to another course but remains as a student of Lithan. For an approved transfer request, the original student contract must be terminated, and a new contract must be signed.

If a student transfers from an existing course to a new course within Lithan Academy, the tuition fees is transferable to the new module/unit (refer to Refund Table below).

A transfer to another school is regarded as withdrawal from Lithan Academy.

If the fee for the transferred course is higher or lower, the student shall be refunded the surplus within seven 7 working days of application date or the student needs to top-up additional amount respectively.

“Withdrawal” means the student contract is terminated and the student is no longer a student of Lithan Academy.

Status of student’s pass for the international student (where applicable) will be terminated after withdrawing from Lithan Academy.

Issuing past attendance records to students who are enrolling in another course in another school.


Withdrawal for Cause.

Student shall be notified to withdraw from the course within 3 working days should the following circumstances occur subject to Force Majeure.
(i)    Lithan Academy fails, for any reason, to commence the course on the commencement date.
(ii)   Lithan Academy fails, for any reason, to complete the course by the completion date
(iii)  Lithan Academy terminates the course, for any reason, prior to course commencement date.
(iv)   Lithan Academy terminates the course, for any reason, prior to course completion date.
(v)   The student’s Pass application is rejected by immigration and checkpoint authority (ICA)
(vi)   Breach of its obligation under the student contract.


Withdrawal without Cause

“Withdrawal without cause” refers to a student withdrawal due to reasons other than those set out in “Withdrawal for Cause”.


Transfer Procedures:
Step 1: Student completes the Online Course Transfer/Withdrawal form
Step 2: Lithan Academy conducts an exit interview and processes the application
Step 3: Calculate outstanding fees payable or refund (where applicable)
Step 4: Process with payment receipt or refund of the above amount
Step 5: Cancel FPS for the student from the course (where applicable)
Step 6: Follow the procedure as new application/ enrolment to the new course


Withdrawal Procedures:
Step 1: Student completes the Online Course Transfer/Withdrawal form
Step 2: Lithan Academy conducts an exit interview and processes the application
Step 3: Inform the student about the outcome
Step 4: Process Refund (refer to the refund policy where applicable)
Step 5: Student’s Pass holders, Student to fill up Student’s Pass Cancellation Form and hand in the Student’s Pass card to Lithan Academy (applied to International Student only)
Step 6: Lithan Academy cancels the student pass via SOLARPLUS system (ICA) (applied to International Student only)
Step 7: Lithan Academy cancels FPS Insurance via Lonpac System (applied to International & FPS legible Student only)

Lithan allows maximum of 3 months of deferment and maximum of 2 deferments within the course duration. If the course fees have been realized for the period, it will be postponed for future date and appropriate Certificate of Insurance (COI) is issued for Fee Protection Scheme (FPS). Learners must clear all outstanding course fees before applying for deferment.

Deferments are subjected to Lithan Academy's approval. If the course deferment request is accepted, Lithan will notify and there will be a chargeable deferment fee of SGD150 per deferment.

Learners will be notified of the outcome of any deferment requests within 3 working days of submission of all relevant documents.

SkillsFuture Singapore Courses

In general, no deferment is allowed.  However, Lithan will review each request as case by case basis. For SkillsFuture Singapore funded courses, the Lithan Academy asseses each deferment request on a case by case basis.

External Degree Programmes & Courses with Pearson certifications

Deferments are subjected to Lithan Academy's and Pearson's approvals. If the course deferment request is accepted, Lithan will notify and there will be a chargeable deferment fee of SGD150 per deferment.

External Degree Programmes & Courses with partnered Universities

Deferments are subjected to Lithan Academy's and partnered Universities' approvals. If the course deferment request is accepted, Lithan will notify and there will be a chargeable deferment fee of SGD150 per deferment.

Lithan Academy (hereinafter referred as “Lithan”) notifies the Student within three (3) working days upon knowledge of any of the following:

(i)   It does not commence the Course on the Course Commencement Date;
(ii)  It terminates the Course before the Course Commencement Date;
(iii) It does not complete the Course by the Course Completion Date;
(iv) It terminates the Course before the Course Completion Date;
(v)  It has not ensured that the Student meets the course entry or matriculation requirement as set by the organisation stated in Schedule A within any stipulated timeline set by CPE; or
(vi) The Student’s Pass application is rejected by Immigration and Checkpoints Authority (ICA).

The Student should be informed in writing of alternative study arrangements (if any), and be entitled to a refund of the entire Course Fees and Miscellaneous Fees which are already paid, should the Student decide to withdraw, within seven (7) working days of the above notice.


Refund for Withdrawal Due to Other Reasons:

If the Student withdraws from the Course for any reason other than those stated in Clause 2.1, Lithan Academy will, within seven (7) working days of receiving the Student’s written notice of withdrawal, refund to the student an amount based on the refund table stated in the Schedule D (as below table) of the Standard Student Contract.

 

Feedback:
Lithan Academy values feedback from students for the improvement of processes and services. Student feedback may be undertaken via info@lithan.com or feedback@lithan.com or any channel e.g. student survey, email etc.

Response time of complaint and feedback:

Acknowledgement Reply: Within 24 hrs of the complaint date
Official Reply: Within 7 working days of the complaint date
Resolution Period: Within 21 working days

Complaints:

Complaints may be lodged formally through the Learning Management Team. If the issue(s) cannot be resolved, the matter shall be escalated to the Chief Operating Officer, if necessary. Replies, written and/or verbal, shall be recorded and sent to the complainant for a formal closure of the issue(s).

Dispute Resolution:

If all channel of complaints resolution fail, a third party mediation and arbitration will be recommended:

Stage 1: Appeal against outcomes from formal grievance and complaint process

Stage 2: Singapore Mediation Centre (SMC)
If the settlement between the student and the education centre is reached at the mediation stage, a settlement agreement would be drawn up and endorsed by the respective parties, and the dispute is resolved.

Stage 3: Singapore Institute of Arbitrators (SIArb)
If the parties fail to reach a settlement through mediation, the student may escalate to arbitration for a resolution of their dispute.

Appeal of Academic Marks:

Students may make an informal query on the assessment result or contact their Faculty to provide a detailed breakdown of marks. For further clarification, he/she should contact Lithan Academy with a written application.

All appeal outcomes are approved by the Academic and Examination Board. The decision of the Academic and Examination Board is final. Appeal of Academic Marks procedure is available here.
 

EDX
This is a Lithan Academy E-content, student self-assessment and online communications platform. Student will be able to perform self-pace learning & communicate with their Learning Facilitators for collaborative learning on EDX. Students also can attend Webinar's sessions of their class from everywhere.

LinkedIn.com

Lithan Academy provides free access to premium Linkedin Learning accounts, where students will be able to attend online classes for continued self-learning. There are over 5,000 courses and personalized recommendations, students can discover, complete, and track courses related to their field and interests.                       


Library Services

Lifelong Learning Institute Library

Administrative and Miscellaneous Support

• Arrange counselling and support assistance for students who experience emotional and personal difficulties during the duration of studies.
• Application, renewal and cancellation of student pass (for international students studying in Singapore)
• Arrange an accommodation for an international student
• Purchase of fee protection premium and medical insurance (if applicable)
• Assist students in the enrolment to Lithan Academy partner university

A sample copy of Student Contract is available for here (English).

Click here for execution of student contract.

Lithan Academy has adopted FPS to provide protection for all fees paid by students. We have chosen an insurance scheme to provide fee protection and appointed Lonpac Insurance Bhd. as our FPS Provider. Refer to FPS Insurance Certificate. 

About Fee Protection Insurance scheme:

• The insurance premium will be borne by the student.
• Lithan Academy protects the course fees paid by each student by purchasing insurance within the month from the date of receipt of fees.
• The insurance coverage shall commence from the fee payment date till the next payment due date or the course end date, whichever is earlier.
• The student is notified of the insurance purchase. Lithan Academy shall retain a copy of the student's Certificate of Insurance (COI).
• For more details on FPS, please visit the website of CPE; click Here. 

Medical Coverage is optional for all students in Private Education Institutes (PEI) to be covered by medical insurance with a minimal coverage of S$20,000, at least B2 ward in a government and restructured hospital. 24 hours coverage in Singapore and overseas (if student is involved in school-related activities).

Lithan is in an agreement with Liberty Insurance to provide medical insurance coverage for our international students and local students.  A Certificate of Medical Insurance is available for students to view here and acquaint themselves with.

The Medical Insurance Claim form can be obtained from your Learning Associate.

How to Apply

International Students are required to apply for a student pass if they wish to study full time in Singapore.

Applicants are required to submit the following documents to Lithan Academy.

Student Visa Application Form:

• 1 set of eForm V16 and V36 duly completed and signed by the applicant at the relevant sections
• 2 e-Photographs (against a white background)
• Photocopy of the passport bearing personal particulars (photocopy)
• Birth certificate (certified by notary, translated to English)

Other documents required:

• Transcripts and certificates (certified by notary, translated to English)
• Photocopy of documentary proof of financial ability (bank statement/fixed deposit accounts/saving accounts)
• Work experience certificate (where applicable)

Applicants are required to submit the documents at least six weeks before course commencement date. Applicants are not required to be present in Singapore while their applications are being considered by Immigrations and Checkpoint Authority, Singapore (ICA). No extension of stay will be granted while the application is under processing.

Common facilities provided at Lithan Academy

• Fully air-conditioned
• Access to Learning Management System any time anywhere.

• Training Delivery via live webinar using MS Teams and Cisco WebEx virtual delivery tools.

• Instant Communication channel between participants and support, learning delivery team.

• Learning Progress Monitoring and Early Intervention notification to Learners via AI-based Virtual Mentor.
• Clustered seating arrangement in the training room to facilitate case study/group discussion-based learning
• 1GB Synchronous Fibre internet connection
• SMART Projector for presentation.
• Cafeteria and lounge area for tea-breaks and networking sessions
• On-Demand seamless WIFI access in school facility
• AV Recording studio with Blackmagic Switch.

Lifelong Learning Institute Premise
• Address: 11, Eunos Road 8, #07-02 Lifelong Learning Institute 408601
• Spacious reception area for event registration
• Classrooms 8,5,11 convertible into 2 big rooms (seating capacity of 50 - 58pax each)

Classroom

Classroom Facilities

As a learner at Lithan, you will be kept abreast of job market trends to enable you to make a successful transition into the IT industry. The Talent Management Team includes experienced industry professionals who will guide and groom the learners in their job search. An extensive range of activities is available for our graduates to increase their placement success.

Our Activities:

One-on-One Career Consultation

Profile Builder Workshop – Resume Enhancement & Interview Skills

Open Session – Resume Analysis and constructive feedback to improve

Video Profiling – 1-minute personalized video on YouTube

Recruitment Drives – Monthly

Industry Talks – Various topics

Click here to view the full terms & conditions.