Privacy Policy
Lithan Privacy Statement
Last updated: 9 October 2026Lithan Academy Pte Ltd (Registration No. 200202841R) (“Lithan”, “we”, “us” or “our”), is committed to protecting your personal data in accordance with the Personal Data Protection Act 2012 of Singapore (“PDPA”). This Privacy Policy explains how we collect, use, disclose and protect the personal data of visitors to our website, enquirers and applicants, learners and alumni, and the representatives of our corporate clients and partners. It is available on our homepage and at every page where personally identifiable information is requested. Please direct all questions regarding this policy to Ms. Maryjane DC Regalado, Data Protection Officer, at mj@lithan.com.
Personal Data We Collect
Depending on how you interact with us, we may collect:- identification and contact details, such as your name, NRIC, FIN or passport number, date of birth, nationality, telephone number, email and mailing address;
- education and employment details, such as qualifications, transcripts, CVs, job title, letters of employment and your employer or sponsoring organisation;
- application, enrolment, funding and payment records, including funding eligibility, subsidy and grant claims, student contracts and fee payments;
- learning records, such as attendance, assignments, assessment results, feedback and certificates;
- photographs and video recordings taken during learning activities (see “Photography, Video Recording, and Use of Learner Images” below); and
- information collected automatically when you use our website (see “Cookies and Website Analytics” below).
Collection and Use of Information
We collect personal data that you provide to us directly, that your employer or sponsoring organisation provides on your behalf, or that we receive from government agencies and partner institutions in connection with your application, funding or studies. If you choose not to provide personal data that we need, we may be unable to process your application, enrolment or funding.
We value your privacy. We do not rent or sell your personal data. When you submit your personal details and contact information, you give us explicit consent to call, email, or send SMS to you to confirm participation at the event, workshop and/or related courses/programmes you are registering for or are registered in.
We will send you marketing messages about other courses, programmes, events or services only where you have consented to receive them. Before sending marketing calls, SMS or messages to a Singapore telephone number, we will check the Do Not Call Registry unless you have given us clear and unambiguous consent to contact you on that number. If you ask us not to call you, we will add your number to our internal Do Not Call list within five (5) business days of receiving your request.
We use your personal data for the following purposes:
- responding to your enquiries and processing your application and enrolment;
- delivering our courses and programmes, including teaching, assessment, learner support and the issue of certificates and transcripts;
- administering course fees, payments and refunds, and funding, subsidy, grant and SkillsFuture Credit applications and claims;
- complying with legal, regulatory, funding and accreditation requirements, including those under the Private Education Act 2009 and the Private Education Regulations 2009, and audits, surveys and reporting required by the Skills and Workforce Development Agency (SWDA), the Committee for Private Education and our awarding and partner institutions;
- improving our courses, services and website, including through learner feedback and surveys;
- with your consent, informing you about other courses, programmes, events or services that may interest you, including new or government-funded courses for alumni;
- maintaining alumni records and verifying qualifications at your request or that of your authorised representative; and
- any other purpose we notify you of when we collect your personal data.
Disclosure of Personal Data
We may disclose your personal data, for the purposes above, to:- government agencies and statutory boards that fund or regulate our programmes, such as SWDA, including the Committee for Private Education, the Immigration & Checkpoints Authority for Student’s Pass holders, and other government agencies where required;
- awarding universities, partner institutions and examination or certification bodies for your programme, and other academic institutions to verify your previous qualifications;
- Fee Protection Scheme and medical insurance providers, where applicable to your programme;
- your employer or sponsoring organisation, where your course is sponsored, in relation to your attendance, progress and results;
- our service providers described above, and our professional advisers and auditors;
- other companies in the CLaaS2SaaS Group, for the purposes set out in this Privacy Policy; and
- any other party where required or permitted by law, including in response to a court order.
Photography, Video Recording, and Use of Learner Images
During the course of study, Lithan may take photographs, video recordings, or other image captures of learners in class sessions, assessments, workshops, and other related learning activities (“Learner Images”). By enrolling in our courses or programmes, you consent to Lithan’s use of such Learner Images for educational, internal training, accreditation, quality assurance, or reporting purposes.
Where practicable, we will seek your consent before using Learner Images in which you can be identified for promotional or marketing purposes, including on our website, social media and newsletters. Where this is not practicable, for example with large group photographs, we will remove the image on request. If you do not wish your image to be used for promotional or marketing purposes, please inform our Data Protection Officer in writing at any time at mj@lithan.com, and we will stop using your image in new materials. We may be unable to recall materials already published or distributed before we receive your request. Learner Images will be handled in accordance with applicable data protection laws and will not be sold, rented, or traded. Sharing with third parties will only occur when required by law or with explicit additional consent when necessary.
Cookies and Website Analytics
In the course of browsing our site, we may automatically collect certain information about you. This information may include the URL that you just came from (whether this URL is on our site or not), which URL you go to next (whether this URL is on our site or not), what browser you are using, and your IP address. We use cookies and similar technologies, including Google Tag Manager and other analytics and marketing tools, to operate our website, understand how it is used and measure the effectiveness of our communications. You can set your browser to refuse or delete cookies, although some parts of our website may then not work properly.Withdrawal of Consent
At any time, while accessing our site, you may decline participation in any activity that asks for information (e.g. survey, email, or e-commerce). Your choice not to participate will in no way affect your ability to use any other feature on our website. You may opt out of our mailing list at any time by clicking the “unsubscribe” link in our emails or by sending an email to info@lithan.com. Opting out of marketing will not stop us sending you messages you need about your application or course.
You may also withdraw your consent to our collection, use or disclosure of your personal data at any time by writing to our Data Protection Officer. We will give effect to your request within ten (10) working days and tell you the likely consequences of the withdrawal. Depending on the extent of the withdrawal, we may be unable to continue your application, enrolment, funding or other services. Withdrawing consent does not affect our right to collect, use, disclose or retain personal data where this is permitted or required by law.
Transfer of Personal Data Outside Singapore
Some of our service providers, partner institutions and group companies are located, or store data, outside Singapore. Where we transfer personal data overseas, we take appropriate steps, such as contractual clauses, to ensure that the recipient is bound by legally enforceable obligations to protect it to a standard comparable to that under the PDPA.Retention of Personal Data
We keep personal data only for as long as it is needed for the purposes for which it was collected, or as required for legal, regulatory, funding, accreditation or business purposes, in accordance with our internal Data Management Policy. When personal data is no longer needed, we securely dispose of it or anonymise it.Security
Lithan has implemented several security features throughout the Lithan site to prevent the unauthorised release of or access to personal information. For instance, database information is kept separate from live servers and is firewall protected.
However, even though Lithan endeavours to create a secure and reliable site for you, the confidentiality of any communication or material transmitted to or from Lithan via the Lithan website or email cannot be guaranteed. Please take care when sending personal data to us by email, and contact our Data Protection Officer if you believe your personal data has been compromised. If a data breach occurs, we will assess it and notify the Personal Data Protection Commission and affected individuals where required by the PDPA.
