AI Knowledge Chatbot
Adopt AI knowledge chatbot for a more adaptive and intelligent workforce
16 weeks Part-time
AI Knowledge Chatbot
-
eduCLaaS
Course Overview
The “Generative AI” module provides learners with a comprehensive understanding of AI models and their applications. It introduces the fundamentals of Generative AI Models and focuses on OpenAI’s ChatGPT for tasks like research and content generation.
Learners will explore ChatGPT’s applications in business productivity and customer support, gaining hands-on experience with tools like Microsoft Power Virtual Agent (VA) to build ChatBots.
By the end, participants will have a solid AI foundation and practical skills to use ChatGPT, enhancing their problem-solving abilities and enabling innovative AI-driven solutions. 4o
Learners will explore ChatGPT’s applications in business productivity and customer support, gaining hands-on experience with tools like Microsoft Power Virtual Agent (VA) to build ChatBots.
By the end, participants will have a solid AI foundation and practical skills to use ChatGPT, enhancing their problem-solving abilities and enabling innovative AI-driven solutions. 4o
Apply generative AI models, including ChatGPT and Power Virtual Agents, to generate content, facilitate research.
Build interactive chatbots using Power Virtual Agents, incorporating advanced features like topics, entities, and proactive messaging.
Integrate external systems and APIs to extend the functionality and capabilities of chatbots.
Evaluate and optimize multimedia presentations within chatbot interactions to enhance user engagement.
Collaborate and communicate effectively to design and develop intelligent chatbot solutions utilizing generative AI models.
Master these tech tools
E-Learning
20 hours
20 hours
Projects / Assignments
78 hours
78 hours
Flipped Class / Mentoring
22 hours
22 hours
Additional Practice
0 hours
0 hours
Assessment
1 hours
1 hours
Prerequisites
Target Audience
Candidates must have a minimum of an O level or its equivalent. Those with qualifications less than an O level will be considered on a case-by-case basis. This course is ideal for candidates who wish to acquire digital marketing skills.
Candidates must have a minimum of an O level or its equivalent. Those with qualifications less than an O level will be considered on a case-by-case basis. This course is ideal for candidates who wish to acquire digital marketing skills.
Admission Prerequisite
Academic Qualification:
Minimum 1 credit in N Level or its equivalent
English Proficiency:
IELTS 5.5 or its equivalent
Minimum 1 credit in N Level or its equivalent
English Proficiency:
IELTS 5.5 or its equivalent
Graduation Requirements
Minimum attendance of 75% in all the sessions of each module
Should be assessed as ‘Competent (C)’ in each module
Should be assessed as ‘Competent (C)’ in each module
Module Summary
Module 1
Module 2
Module 1
Generative AI
Session Plan Details
In the “Generative AI” module, learners will gain a thorough understanding of AI models and their applications, focusing on Generative AI. They will explore OpenAI and practical uses of ChatGPT for research, content creation, business productivity, and customer support. By the end of the module, learners will have a solid foundation in AI models and OpenAI, along with practical skills to utilize ChatGPT effectively in various real-world scenarios, enhancing problem-solving abilities and driving innovative AI solutions.
What You’ll Learn
- Introduction to Generative AI Models
- Introduction to OpenAI & Application of ChatGPT
- ChatGPT Use Cases for Research & Content Generation
- ChatGPT Use Cases for Business Productivity
- Building a ChatBot using Microsoft Power Virtual Agent
Module 2
Capstone Project – Generative AI
Session Plan Details
The “Capstone Project-Generative AI” module equips learners with essential skills to develop a comprehensive chatbot using Power Virtual Agents. They will also learn to implement proactive messaging, integrate external systems and APIs, and perform testing and optimization. By the end of the module, learners will have built a fully functional, engaging, and user-friendly chatbot, leveraging advanced features and conversational design principles.
What You’ll Learn
- Identify Product, User Persona
- User Stories, Product Backlog
- Sprint Planning
- User Requirements
- Project Design & Architecture
- Project Planning
Module 1
Module 2
Module 1
Generative AI
Session Plan Details
In the “Generative AI” module, learners will gain a thorough understanding of AI models and their applications, focusing on Generative AI. They will explore OpenAI and practical uses of ChatGPT for research, content creation, business productivity, and customer support. By the end of the module, learners will have a solid foundation in AI models and OpenAI, along with practical skills to utilize ChatGPT effectively in various real-world scenarios, enhancing problem-solving abilities and driving innovative AI solutions.
What You’ll Learn
- Introduction to Generative AI Models
- Introduction to OpenAI & Application of ChatGPT
- ChatGPT Use Cases for Research & Content Generation
- ChatGPT Use Cases for Business Productivity
- Building a ChatBot using Microsoft Power Virtual Agent
Module 2
Capstone Project – Generative AI
Session Plan Details
The “Capstone Project-Generative AI” module equips learners with essential skills to develop a comprehensive chatbot using Power Virtual Agents. They will also learn to implement proactive messaging, integrate external systems and APIs, and perform testing and optimization. By the end of the module, learners will have built a fully functional, engaging, and user-friendly chatbot, leveraging advanced features and conversational design principles.
What You’ll Learn
- Identify Product, User Persona
- User Stories, Product Backlog
- Sprint Planning
- User Requirements
- Project Design & Architecture
- Project Planning
Certification(s)
Certification(s) Earned
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*Taking this certification is not mandatory. However, if the learner wishes to pursue it, they need to register for the examination after paying the necessary fees wherever it is applicable. Please note some certification is free. You can find out from the respective website about this info.
About Lithan Academy (eduCLaaS)
Lithan Academy is an accredited training organization endorsed by various government agencies under Singapore’s ministry of education. We are EduTrust certified by the Committee for Private Education (CPE) and a Centre for Continuous Education and Training (CET) appointed by SkillsFuture (SSG) Singapore. We are also an accredited international training center for Pearson UK.
We are recognized for our learning innovation with local and international awards including the Microsoft Global Learning Partner of the Year Award (Top 3) in 2018, Asia’s Pearson’s College of the Year (Bronze) Award in 2019, and AsiaPac CIO’s Top 10 Edutech Solution Provider Award in 2020, amongst others.
Our innovation CLaaS® delivers Competency Learning as a Service to bridge the digital skills gap with competency-based curriculum, work-based learning pedagogy, and blended work2learn journey. CLaaS® courses have received accreditations from education regulatory bodies and over 100 international universities. We have served over 50,000 learners and 2000 enterprises with an above 90% completion rate.
Learn more lithan.com
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