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Digital Innovation iBPO

Launch Your AI Innovation Agency After 4 Months

Become an AI Conductor: Learn how to develop AI agents, automate intelligent workflows and govern agentic systems across business functions.
Launch & Deliver Your Service: Get outreach support to connect with our extensive SME client base and receive mentorship to acquire your first client*.
*Client acquisition is not guaranteed. We might facilitate connections; securing projects will still depend on your competency, professionalism, and commitment.
Register your interest today!

From Skills to Market Launch

A two-stage journey where you first build your agency foundation, then launch into the market with mentoring and delivery support.
Stage 1 | Months 1 to 4
Gain AI Conductor Skills and Set Up Your Own Agency 
In the first 4 months, you will build digital innovation skills while establishing the foundation of your own AI Innovation Agency 
Learn digital innovation skills  

Acquire work-ready skills in AI agent development, robotic process automation, and data analytics.  

Craft your agency offer 

 Learn how to position your services, define your solution, identify ideal customers, and package a compelling offer. 

Prepare your go-to-market campaign 

Build your go-to-market assets and strategy so you are ready to launch your agency in Month 5. 

Stage 2 | Month 5 to 7
Get Mentored to Launch and Deliver Your AI Innovation Services
From Month 5, you will begin operating your agency with guidance from experienced mentors, engaging SME prospects, securing customers, and delivering AI innovation projects.   
Launch your agency campaign

Use your prepared campaign to promote your services and attract SME prospects. 

Acquire your clients

Get mentored on pricing, pitching, and follow-ups to clinch your deals*. 

Deliver project with support

Use AI tools, agentic software, and mentor guidance to deliver intelligent automation solutions and analytics dashboards for your clients.

*Client acquisition is not guaranteed. We might facilitate connections; securing projects will still depend on your competency, professionalism, and commitment.

AI-Driven Full Stack Digital Innovation Training Overview

Professional Diploma in Digital Innovation*
Up to 90% course fee funding and training allowance are available for eligible candidates**
Data Modelling and Visualisation

Learn Power BI to prepare and transform data, craft impactful visualisations and reports, develop data models, and design interactive dashboards.

Generative AI

Learn how AI models work and apply tools like ChatGPT, Microsoft Copilot, and Power Virtual Agents for content creation, business productivity, customer support, and building chatbots.

Intelligent Process Automation

Master Power Platforms and data modeling to streamline processes, automate workflows, and efficiently create robust applications.

Digital Transformation Primer

Learn digital transformation leadership, innovation, and skilling to build strategic plans for driving organisational growth and competitiveness.

Agile Project Management

Gain proficiency in Agile principles and Scrum methodology to lead teams, manage complexity, and drive continuous improvement for sustainable, customer-centric business outcomes.

Digital Innovation Implementation Project

Apply digital transformation principles through real-world projects covering business strategy, workforce reskilling, and emerging technologies like AI, IoT, and blockchain.

*This diploma is also an SCTP course, which is designed to help individuals transition into new careers by equipping them with job-ready skills and facilitating job placement support. Pursuing a new career path through operating an agency is aligned with the intended outcomes of the programme.
However, should a candidate decide not to launch their own agency after course completion, they will still need to pursue a career transition into a role related to the SCTP programme.
**For Singaporeans aged 40 and above only. Course entry requirements apply. All other locals aged 21 and above (Singaporeans, PRs, and LTVP+ holders) will still be eligible for up to 70% course fee funding. 

Four Service Lines for Your AI Innovation Agency

These are the core solutions you can offer to SMEs.
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CXO as a Service

Assess SME operations, identify where intelligent automation will have the most impact, and map out a practical implementation plan without the grand strategy pitch.
Learn Digital Marketing
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Finance Automation

Deploy AI agents that automate invoicing, reconciliation, reporting, and forecasting so finance teams can close faster and gain real-time visibility.
Learn Data Science

HR Automation

Automate recruitment, onboarding, performance tracking, and payroll coordination using pre-built HR agents that reduce administrative burden.
Learn App Development

Sales and Marketing Automation

Deploy agentic CRM, lead nurturing, and campaign automation systems that help SME clients convert faster, retain longer, and grow revenue.
Learn Digital Innovation

Grow your agency through the Pan-ASEAN SME AI Marketplace

Upon completing 5 client projects, you may qualify as an accredited agency, gaining access to our Pan-ASEAN SME AI Marketplace to expand your reach, access opportunities, and collaborate across the region. 

Customer acquisition

Gain visibility to generate leads, build client relationships, and access new opportunities region-wide.

On-demand digital talent

Access CLaaS-trained talent to scale project delivery without a large permanent workforce.

As a trusted regional ecosystem, the marketplace publishes a directory of accredited agencies and trained talent, making it easier for SMEs to find qualified partners for their digital transformation initiatives.

Build, Launch & Grow Your AI Agency

From strategy to execution to recognition, the path to running your own accredited Digital Innovation Agency.

Get Trained in Digital Innovation Skills

Acquire skills in AI agent development, robotic process automation, and data analytics.

Provide AI Innovation Leadership

Lead AI innovation initiatives for SMEs, launching intelligent automations and AI-driven analytics. 

Achieve Your Agency Accreditation

Get accredited by demonstrating proven outcomes for your clients and gain access to our Pan-ASEAN SME AI Marketplace for more business opportunities.

Not Sure If You Are Ready to Start Your Agency?

Talk to a Career Expert. It is free.
Whether you want to start a side income, transition into consulting, or build a full-time transformation agency, we will help you understand what is realistic based on your goals, timeline, and market.
Register your interest today!
Frequently Asked ​ Questions
No, you do not need prior experience in running your own business. Our team of mentors will guide you from end to end, from setting up your own agency to launching your services in the market and potentially securing and executing your first project.
No, we do not guarantee project acquisition. We will provide mentorship and might facilitate opportunities for you to network and connect with our company database. However, seizing opportunities and converting them into projects will depend on your ability, commitment, and effort.
Yes. It is crucial that you take the initiative to conduct your own sales and marketing outreach. These activities will also be guided throughout the process.
Starting a business is never easy, and securing your first client may take longer than expected. Our pool of mentors will assess your situation and provide appropriate guidance beyond the first 3 months. Consistently conducting your own outreach and actively pursuing opportunities are critical to succeeding in your own business.
There is no income support scheme provided for this pathway. As you are running your own business, individuals should plan their finances accordingly to sustain operations over a reasonable period while building and growing the business.
No, running an agency is more than a full-time commitment on its own. It is unlikely that you will succeed if you try to juggle between a full-time job and your own business.
Yes, individuals may cease agency operations at any time. While we provide end to end guidance and mentorship, there is no minimum commitment period.