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Board of Directors and Academic & Examination Board

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Our Trainers
System Management (SM)

Mr. Salil Mhater

Learning Facilitator, Systems Management

 

Qualification:

1) Bachelor of Engineering in Computers

2) Advanced Certificate in Training and Assessment (ACTA)

3) Professionally Certified To Teach as:

• MCSE: Private Cloud

• MCSE: Server Infrastructure - 2012

• MCSE: Messaging

• MCP: Server Virtualization with Windows Server Hyper-V and System Center Specialist

• VMware Certified Professional 5 – Data Center Virtualization (VCP5-DCV)

• CWNA  - Certified Wireless Network Administrator (Planet3)

Profile:

1) 10 years of hardcore professional experience in IT industry as Technical Support.

2) 8 years professional experience as a Technical Trainer proving training on Microsoft, Linux, Network, Customer Support.

 

 

 

Mr Ryan Suryanto

Instructor, Systems Management

 

Qualification

1) Master in Management Information Systems

2) Advanced Certificate in Training and Assessment (ACTA)

3) Professionally Certified To Teach as:

• Cisco Certified Trainer

• Microsoft Certified Trainer(Server, Azure, 365, Sharepoint, Database, Business Intelligence)

• Certified EC-Council Instructor(CEH)

• VMWare Instructor

Other Professional Certifications:

• Linux (LPI)

• ITIL

• Comptia (A+, Security)

Profile:

1) IT Education guru who has more than 25 years experience as a Software Developer, Network Engineer / Administrator and Systems Integrator.

2) He has been teaching IT for the past 15 years and has deep domain expertise in Software Development, Cloud Technology, Virtualization, Network/Cloud Security and Data Science

 

 

 

Mr Jayrus Pasamba

Instructor, Systems Management

 

Qualification:

1) Degree In Electrical Engineering

2) Advanced Certificate in Training and Assessment (ACTA)

3) Professionally Certified To Teach as:

• Cisco Certified Trainer

• Microsoft Certified Trainer(Office, Server, Azure, Office 365, Sharepoint, Database, Business Intelligence)

• Certified EC-Council Instructor(CEH)

• VMWare

Profile:

1) More than 10 years of IT experience (Help Desk, System Administrator, Field Service Engineer, and IT Trainer)

2) Highly Skilled in multiple areas including Windows Server, Linux, Networking, Virtualization

 

 

 

Dr Foo Yong Wee

Instructor, Systems Management

 

Qualification:

1) Doctor of Philosophy, Electronics and Electrical Engineering

2) Master of Science (Communications & Computer Networking)

3) Advanced Certificate in Training and Assessment (ACTA)

4) Certifications in ITIL, PMP, PRINCE2, CCIE, CISA and CDCS

Profile:

1) More than 20 years of Experience in the IT Industry

2) At present, his research interest focuses on applying predictive modelling techniques using computational intelligence and machine learning algorithms to solving real-world problems.

3) During his years in the education industry, Yong Wee has designed, developed and delivered many courses to train professionals in IT Service Management and Project Management.  

Business Information Technology (BIT)

Mr Yashpal Singh
Learning Facilitator, Business IT

 

Qualification

1) Masters in Business Administration (Specialization in IT)

2) SAP FI Certified

3) Advanced Certificate in Training and Assessment (ACTA)

Profile

1) 25 years of experience in SAP/Oracle ERP application implementation and teaching

2) Subject matter expert

3) Master trainer and mentor

4) Adult Educator Specialist 

Software Engineering (SE)

Mr Rajendra Kishan Gollapalli

Learning Facilitator, Software Engineering

 

Qualification

1) Masters in Computer Applications

2) Advanced Certificate in Training and Assessment (ACTA)

Profile

Kishan is an Institute himself with rich domain and technical expertise in many modules of SAP,  many areas/tools in BI, many machine learning platforms in Data Science with 18 years of Industry experience which includes 15 years in teaching many SAP/BI/Data Science courses across Asia Pacific.  

 

 

 

Ms Jeyashree Rajkumar

Learning Facilitator, Software Engineering

 

Qualification

1) Masters in Business in ERP

2) Advanced Certificate in Training and Assessment (ACTA)

 

 

 

Mr Ryan Suryanto

Instructor, Software Engineering

 

Qualification

1) Master in Management Information Systems

2) Advanced Certificate in Training and Assessment (ACTA)

3) Professionally Certified To Teach as:

• Cisco Certified Trainer

• Microsoft Certified Trainer(Server, Azure, 365, Sharepoint, Database, Business Intelligence)

• Certified EC-Council Instructor (CEH)

• VMWare Instructor

Other Professional Certifications:

• Linux (LPI)

• ITIL

• Comptia (A+, Security)

Profile:

1) IT Education guru who has more than 25 years experience as a Software Developer, Network Engineer / Administrator and Systems Integrator.

2) He has been teaching IT for the past 15 years and has deep domain expertise in Software Development, Cloud Technology, Virtualization, Network/Cloud Security and Data Science

 

 

 

Dr Foo Yong Wee

Instructor, Software Engineering

 

Qualification:

1) Doctor of Philosophy, Electronics and Electrical Engineering

2) Master of Science (Communications & Computer Networking)

3) Advanced Certificate in Training and Assessment (ACTA)

4) Certifications in ITIL, PMP,PRINCE2,CCIE,CISA and CDCS

Profile:

1) More than 20 years of Experience in the IT Industry and education

2) At present, his research interest focuses on applying predictive modelling techniques using computational intelligence and machine learning algorithms to solving real-world problems.

3) During his years in the education industry, Yong Wee has designed, developed and delivered many courses to train professionals in IT Service Management, Project Management, Data Analytics, Big data infrastructure management, data centre technologies and cloud computing.

Digital Business (DB)

Mr Branson Lee

Learning Facilitator, Digital Business

 

Qualification:

1) Advanced Certificate in Training and Assessment (ACTA)

Profile:

1) Startup Entrepreneur

2) Founded a real estate startup and expanded regionally into 3 countries under 18 months

3) Raised funding round within 4 months from ideation.

4) Mentorship and advisor to multiple successful startups for Digital marketing, Guerilla marketing and business strategy (MVP and pivots)

5) Investor to startups

6) Adult Educator

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Admission Process
Course Online Admission Process (for Students Studying in Singapore)


Processes No 1: Register Interest through Lithan website
For Applicant

For register interest on the course, please contact our staff for a course consultation on info@lithan.com.

Once you registered interest on our course, our Sales Executive (herewith after referred as “SE”) will contact you in within 24 hours.

Please continue to Step 2.

 

Processes No 2: Course Consultation & Collection of Supporting Documents
For Sales / Agents

1) Conduct courses consultation through phone or face-to-face.

2) Please provide the following documents if you are interested in a course. Incomplete supporting documents will not be processed.

a) A copy of the Singapore identity card (front and back)
b) A copy of your highest academic certificate and transcript
c) Updated CV

For the course without entrance test and profiling, please continue to step 4.

Note:

a) An additional document may be requested to support your application
b) A certified English translation must be provided if the documentation is not in English. 

 

Processes No 3: Conduct Entrance Test 
For Applicant

For Entrance Test, you will receive entrance test links via email from Lithan Academy. Once you have passed the Online Entrance test, proceed to step 4.

 

Processes No 4: Academic and Employability Evaluation 
For Learning and Talent Management Team

Once you have passed the academic (mandatory for all applicants) and Profiling (apply to “Train and Place” applicant only) evaluation, proceed to step 5.

Note: If required, our Talent Management staff will Interview you on the Employability Evaluation details.

 

Processes No 5: Conduct Pre-course Counselling
For Sales / Agents

You will be going through the Pre-course counselling in more detail through phone or face-to-face by SE.

 

Processes No 6: Course enrolment
For Applicant

If your application is successful, you will receive the following e-document;

For Short courses:

1) Application Form

For Qualification Courses:

1) Application Form (to acknowledge the Pre-course counselling items)
2) Advisory note
3) Student contract

Click here for instructions on e-signing the above documents. All students should read through the above e-documents before making your e-signature and submit online.

Proceed to Step 7.

 

Processes No 7: Course Fees payment
For Applicant

Payments can be made through the following modes:

1) Cash
2) e-Nets
3) Credit Cards/Debit Cards (Master or Visa)
4) Cheques
5) Bank Transfer

Banking details for direct payment to;

1) Name of account: LITHAN ACADEMY PTE LTD
2) Account number: 001-906-235-7
3) Bank Name: DBS
4) Bank Address: 12 Marina Boulevard, DBS Asia Central, Marina Bay  Financial Centre Tower 3, Singapore 018982
5) Bank Code: 7171
6) Branch Code: 001
7) Surf code: DBSSSGSG

 

Processes No 8: Orientation
For Learning Facilitator

Upon attending orientation, you will:

1) Learn about the important administrative matters
2) Learn about the tools or systems used during the learning journey
3) Learn about the Lithan learning methodology
4) Learn about the course schedule and time table
5) Learn about the course learning outcome of the course taken
6) Others

Course Online Admission Process (for Students Studying in All Other Lithan Campuses)


Processes No 1: Register Interest through Lithan website 
For Applicant

For register interest on the course, please contact our staff for a course consultation on info@lithan.com.

Once you registered interest on our course, our Sales Executive (herewith after referred as "SE”) or agent will contact you in within 2 working days.

Proceed to Step 2.

 

Processes No 2: Course consultation and collection of supporting documents
For Sales / Agents


1) Conduct courses consultation through phone or face-to-face.

 

2) Please provide the following documents if you are interested in a course. Incomplete supporting documents will not be processed.


a) A copy of main front page Passport Photocopy of the passport bearing personal particulars (Expiry date of not less than 6 months)
b) A copy of your highest academic certificate and transcript
c) Certificate Authentication Letter
d) Updated CV(optional)


For the course without entrance test, please continue to step 4.


Note:
1) An additional document may be requested to support your application
2) A certified English translation must be provided if the documentation is not in English.

 

Processes No 3: Conduct Entrance Test 
For Applicant


For Entrance Test, you will receive entrance test links via email from Lithan Academy. Once you have passed the Online Entrance Test, proceed to step 4.

 

Processes No 4: Academic Evaluation 
For Learning Management Team

Once you have passed the academic evaluation,  proceed to step 4. 

 

Processes No 5: Conduct Pre-course Counselling
For Sales


You will be going through the Pre-course counselling in more detail through phone or face-to-face by SE or agent.

 

Processes No 6: Student Pass Application
For Learning Management team


International Students are required to apply for a student pass if they wish to study full time in Singapore. Applicants are required to submit the following documents to Lithan Academy for the application.


The following documents are needed for the processing of the Student Pass:


1) Birth certificate (Notary certified true copies, translated to English)
2) e-Photographs (against a white background)
3) Financial documents showing at least of SGD 30,000
4) 1 set of eForm V16 and V36 duly completed and signed by the applicant at the relevant sections
5) Work experience certificate (if applicable)


Applicants are required to submit the documents at least six weeks before course commencement date.

Applicants are not required to be present in Singapore while their applications are being considered by the Immigration and Checkpoint Authority, Singapore (ICA). No extension of stay will be granted while the application is under processing.

If Immigration and Checkpoint Authority, Singapore (ICA) approves the application, a Channels Consultant will send an In-principle letter to the respective candidate.

 

Processes No 7: Course enrolment  
For Applicant

If your application is successful, you will receive the following e-document;

For Qualification Courses:
1) Application Form (to acknowledge the Pre-course counselling items)
2) Advisory note
3) Student contract


Click here for instructions on e-signing the above documents. All students should read through the above e-documents before making your e- signature and submit online.

Proceed to Step 8.

 

Processes No 8: Course Fees payment
For Applicant

Payments can be made through the following modes:

1) Cash
2) e-Nets
3) Credit Cards/Debit Cards (Master or Visa)
4) Cheques
5) Bank Transfer


Banking details for direct payment to;

1) Name of account: LITHAN ACADEMY PTE LTD
2) Account number: 001-906-235-7
3) Bank Name: DBS
4) Bank Address: 12 Marina Boulevard, DBS Asia Central, Marina Bay  Financial Centre Tower 3, Singapore 018982
5) Bank Code: 7171
6) Branch Code: 001
7) Surf code: DBSSSGSG

 

Processes No 9: Orientation
For Learning Facilitator

Upon attending orientation, you will:
1) Learn about the important administrative matters
2) Learn about the tools or systems used during the learning journey
3) Learn about the Lithan learning methodology
4) Learn about the course schedule and time table
5) Learn about the course learning outcome of the course taken
6) Others

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Policies & Procedures
Course Transfer or Withdrawal Policy

Learning Associate assists students in the Transfer or Withdrawal request and the application is subjected to Lithan Academy’s approval. The time frame for assessing and replying to any request for transfer/withdrawal will not be more than 4 weeks.

For students below the age of 18, Lithan Academy must seek approval from the parents/guardians before approving the application.

Request for Course Withdrawal should be submitted to Lithan Academy(hereinafter referred as “Lithan”) in filling up the Online Course Transfer & Withdrawal Form and verbal request shall not be entertained.

“Transfer” means a student changes from one course to another course but remains as a student of Lithan. For an approved transfer request, the original student contract must be terminated, and a new contract must be signed.

If a student transfers from an existing course to a new course within Lithan Academy, the tuition fees is transferable to the new module/unit (refer to Refund Table below).

A transfer to another school is regarded as withdrawal from Lithan Academy.

If the fee for the transferred course is higher or lower, the student shall be refunded the surplus within seven 7 working days of application date or the student needs to top-up additional amount respectively.

“Withdrawal” means the student contract is terminated and the student is no longer a student of Lithan Academy.

Status of student’s pass for the international student (where applicable) will be terminated after withdrawing from Lithan Academy.

Issuing past attendance records to students who are enrolling in another course in another school.


Withdrawal for Cause.

Student shall be notified to withdraw from the course within 3 working days should the following circumstances occur subject to Force Majeure.
(i)    Lithan Academy fails, for any reason, to commence the course on the commencement date.
(ii)   Lithan Academy fails, for any reason, to complete the course by the completion date
(iii)  Lithan Academy terminates the course, for any reason, prior to course commencement date.
(iv)   Lithan Academy terminates the course, for any reason, prior to course completion date.
(v)   The student’s Pass application is rejected by immigration and checkpoint authority (ICA)
(vi)   Breach of its obligation under the student contract.


Withdrawal without Cause

“Withdrawal without cause” refers to a student withdrawal due to reasons other than those set out in “Withdrawal for Cause”.


Transfer Procedures:
Step 1: Student completes the Online Course Transfer/Withdrawal form
Step 2: Lithan Academy conducts an exit interview and processes the application
Step 3: Calculate outstanding fees payable or refund (where applicable)
Step 4: Process with payment receipt or refund of the above amount
Step 5: Cancel FPS for the student from the course (where applicable)
Step 6: Follow the procedure as new application/ enrolment to the new course


Withdrawal Procedures:
Step 1: Student completes the Online Course Transfer/Withdrawal form
Step 2: Lithan Academy conducts an exit interview and processes the application
Step 3: Inform the student about the outcome
Step 4: Process Refund (refer to the refund policy where applicable)
Step 5: Student’s Pass holders, Student to fill up Student’s Pass Cancellation Form and hand in the Student’s Pass card to Lithan Academy (applied to International Student only)
Step 6: Lithan Academy cancels the student pass via SOLARPLUS system (ICA) (applied to International Student only)
Step 7: Lithan Academy cancels FPS Insurance via Lonpac System (applied to International & FPS legible Student only) 


COURSE DEFERMENT POLICY

Deferment is allowed for a maximum period of 6 month’s subject to approval.  A Student’s Pass needs to be cancelled in such cases. Students are required to contact the school 2 months before the term commencement to reapply the STP. Student is required to submit the Course Deferment Form with the deferment fee and attached with supporting documents. Please refer to student contract for the deferment fee.

Refund Policy

Lithan Academy (hereinafter referred as “Lithan”) notifies the Student within three (3) working days upon knowledge of any of the following:

(i)   It does not commence the Course on the Course Commencement Date;
(ii)  It terminates the Course before the Course Commencement Date;
(iii) It does not complete the Course by the Course Completion Date;
(iv) It terminates the Course before the Course Completion Date;
(v)  It has not ensured that the Student meets the course entry or matriculation requirement as set by the organisation stated in Schedule A within any stipulated timeline set by CPE; or
(vi) The Student’s Pass application is rejected by Immigration and Checkpoints Authority (ICA).

The Student should be informed in writing of alternative study arrangements (if any), and be entitled to a refund of the entire Course Fees and Miscellaneous Fees which are already paid, should the Student decide to withdraw, within seven (7) working days of the above notice.


Refund for Withdrawal Due to Other Reasons:

If the Student withdraws from the Course for any reason other than those stated in Clause 2.1, Lithan Academy will, within seven (7) working days of receiving the Student’s written notice of withdrawal, refund to the student an amount based on the refund table stated in the Schedule D (as below table) of the Standard Student Contract.

 

% of the course fee paid If Student’s written notice of withdrawal is received:
[100%] more than [14] days before the Course Commencement Date
[50%] before, but not more than [14] days before the Course Commencement Date
[0%] On or after the Course Commencement Date



The following circumstances shall be applied.

  • The student shall be charged for all modules completed
  • Discounts/Rebates entitlement shall be forfeited
  • Processing Fee shall not be refunded
  • Refund will be paid in Singapore Dollars by cheque addressed to student


Refund During Cooling-Off Period:

Lithan Academy provides the student with a cooling-off period of seven (7) working days after the date that the Contract has been signed by both parties. Lithan Academy refunds 100% full course fee paid if the Student submits a written notice of withdrawal to Lithan Academy within the cooling-off period, regardless of whether the Student has started the course or not. Bank Charges will not be deducted.

Should the student be paying using Post-Secondary Education Account or SkillsFuture Credit, refunds will be paid back to MOE or SSG. For Company Sponsored students, refunds will be paid back to the company account.

Student is required to fill up the request of refund form and submit to the Learning Associate. The Learning Associate will process and notifies the student once the cheque is ready for collection.

Feedback & Complaints Policy
Feedback & Complaints Policy

Feedback:
Lithan Academy values feedback from students for the improvement of processes and services. Student feedback may be undertaken via:

  • Informal chat sessions with Lithan Academy Management (initiated by the management)
  • Emails to the Chief Operating Officer

 

Response time of complaint and feedback:

Acknowledgement Reply: Within 24 hrs of the complaint date
Official Reply: Within 7 working days of the complaint date
Resolution Period: Within 21 working days


Complaints:

Complaints may be lodged formally through the Learning Support Executive. If the issue(s) cannot be resolved, the matter shall be brought to the Operations Manager's attention, finally escalating to the Chief Operating Officer, if necessary. Replies, written and/or verbal, shall be recorded and sent to the complainant for a formal closure of the issue(s).


Dispute Resolution:

If all channel of complaints resolution fail, a third party mediation and arbitration will be recommended:

Stage 1: Appeal against outcomes from formal grievance and complaint process

Stage 2: Singapore Mediation Centre (SMC)
If the settlement between the student and the education centre is reached at the mediation stage, a settlement agreement would be drawn up and endorsed by the respective parties, and the dispute is resolved.

Stage 3: Singapore Institute of Arbitrators (SIArb)
If the parties fail to reach a settlement through mediation, the student may escalate to arbitration for a resolution of their dispute.


Appeal of Academic Marks:

Students may make an informal query on the assessment result or contact their lecturers to provide a detailed breakdown of marks. For further clarification, he/she should contact Lithan Academy with a written application.

All appeal outcomes are approved by the Academic and Examination Board. The decision of the Academic and Examination Board is final. Appeal of Academic Marks procedure is available here.


Please visit Relevant Singapore Law

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Student Support Services
Learning Support Tools

EDX
This is a Lithan Academy E-content, student self-assessment and online communications platform. Student will be able to perform self-pace learning & communicate with their Learning Facilitators for collaborative learning on EDX. Students also can attend Webinar's sessions of their class from everywhere.

Lynda.com
Lithan Academy provides free access to premium Lynda.com, where student will be able to attend online classes for your continued self-learning. There are over 200 subjects to choose from this website.

Library Services
Victoria University Library (Online)
Lifelong Learning Institute Library

Administrative and Miscellaneous Support

  • Arrange counselling and support assistance for students who experience emotional and personal difficulties during the duration of studies.
  • Application, renewal and cancellation of student pass (for international students studying in Singapore)
  • Arrange an accommodation for an international student
  • Purchase of fee protection premium and medical insurance (if applicable)
  • Assist students in the enrolment to Lithan Academy partner university
Student Contract

A sample copy of Student Contract is available for here (English).

Fee Protection Scheme

Lithan Academy has adopted FPS to provide protection for all fee paid by students. We have chosen insurance scheme to provide fee protection and appointed Lonpac Insurance Bhd. as our FPS Provider. Refer to FPS Insurance Certificate

About Fee Protection Insurance scheme:

  • The insurance premium will be borne by the student.
  • Lithan Academy shall purchase insurance to protect the course fees paid by each student within 7 working days from the date of receipt of fees.
  • The insurance coverage shall commence from the fee payment date till the next payment due date or the course end date, whichever is earlier.
  • The student is notified of the insurance purchase.Lithan Academy shall retain a copy of the student's Certificate of Insurance (COI).
  • For more details on FPS, please visit the website of CPE; click Here 
Medical Insurance
Medical Insurance

Medical Coverage is optional for all students in Private Education Institutes (PEI) to be covered by medical insurance with a minimal coverage of S$20,000, at least B2 ward in a government and restructured hospital. 24 hours coverage in Singapore and overseas (if student is involved in school-related activities).

Lithan is in an agreement with Liberty Insurance to provide medical insurance coverage for our international students and local students.  A Certificate of Medical Insurance is available for students to view here and acquaint themselves with.

The Medical Insurance Claim form can be obtained from your Learning Associate.

Student Pass

How to Apply

International Students are required to apply for a student pass if they wish to study full time in Singapore.

Applicants are required to submit the following documents to Lithan Academy.

Student Visa Application Form:

  • 1 set of eForm V16 and V36 duly completed and signed by the applicant at the relevant sections
  • 2 e-Photographs (against a white background)
  • Photocopy of the passport bearing personal particulars (photocopy)
  • Birth certificate (certified by notary, translated to English)


Other documents required:

  • Transcripts and certificates (certified by notary, translated to English)
  • Photocopy of documentary proof of financial ability (bank statement/fixed deposit accounts/saving accounts)
  • Work experience certificate (where applicable)


Applicants are required to submit the documents at least six weeks before course commencement date. Applicants are not required to be present in Singapore while their applications are being considered by Immigrations and Checkpoint Authority, Singapore (ICA). No extension of stay will be granted while the application is under processing.

Student Recruitment Agents
Student Recruitment Agents

Lithan Academy has a list of approved agents in Asia to help distribute its programmes across the region. Through this, we can cater to the needs of undergraduate and postgraduate studies for overseas students who are interested to come to Singapore, the Education Hub of Asia.


Our agents, with their experience throughout years of collaboration with Lithan Academy, provide professional service and counselling to students and their parents to plan for their education, finances, visa, accommodation, etc. and to have a pleasant time throughout their studies.

Our agents are also fully trained and are provided with the latest updates about Lithan Academy and programs of study to assure you will receive accurate information.

Below is a list of our registered agents and distributors across the Asia region. International students wishing to undertake our academic programs may contact our agents for more information.


 

Market Country Agent Contract Expiry Date / Termination Status
China TianJin Lithan Academy Pte Ltd 31 Oct 2018 Active
India Lithan Private Limited 31 Oct 2018 Active
Myanmar Lithan Co Ltd 31 Oct 2018 Active
Malaysia Lithan Academy Sdn Bhd    31 Oct 2018 Active