mSME- Agile Management for HR

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mSME- Agile Management for HR

Agile Project Management for Collaborative HR

Duration and Delivery Mode:
Full-time / Part Time

Agile Project Management for Collaborative HR

Duration and Delivery Mode:
Full-time / Part Time

Course Brief

The course provides a tailored and transformative experience for HR professionals, equipping them with a comprehensive set of skills and practical tools to excel in the dynamic and competitive landscape of human resources. Upon completion, participants can expect to harness the power of Agile principles and practices, fostering a culture of adaptability, collaboration, and continuous improvement within the HR function. The course’s instructional units are specifically designed for HR professionals, ensuring they emerge as agile HR leaders with the ability to understand and navigate complexity, employ empiricism, and apply Scrum methodology effectively within the realm of HR.

The course begins with “Adapt to Complexity using Empiricism and Scrum,” where participants delve into the core principles of Agile Management. Learners will gain practical understanding of managing complexity in the HR environment, applying empiricism to reduce risks, and mastering the Scrum framework within the context of HR practices.

“Manage Agile Teams and Organizations Effectively” explores Scrum’s application in HR leadership and decision-making, focusing on successful approaches to HR organizational agility through data-based decision-making. This instructional unit instills the skills required to create strategies for growth, define metrics to measure progress, optimize HR business processes, and create the necessary ecosystem and culture that supports agility within the HR function.

“Create Efficient Workflows and Plan HR Initiatives” equips participants with the skills to create efficient workspaces for Agile HR teams, practical facilitation techniques to ensure effective Scrum events, and release planning strategies to deliver HR initiatives predictably. Moving forward, “Build Effective Scrum HR Teams & Prioritize Valuable Outcomes” focuses on team dynamics and HR projects management, ensuring HR professionals are equipped to drive the development of high-performing Agile teams. A practical case study is included, detailing examples of Agile implementation in HR.

“Conduct Effective Scrum Events for High Performing Teams” further hones participants’ skills in Scrum events, providing real-world HR case studies for application. “Implement Continuous Growth and Development” concludes the core instructional units by exploring the learning loop concept and how it fits into the broader HR ecosystem.

Participants will also engage in hands-on projects to apply the skills learned and develop their ability to implement the Agile principles and Scrum framework within their HR context. The practical HR project integrates hands-on application of the Scrum framework and Agile leadership strategies and best practices, guiding participants to effectively implement Scrum events, design Agile ecosystems, deliver customer-centric outcomes, and enhance HR organizational adaptability.

Further, the Capstone project encompasses real-world business application through hands-on implementation in the context of HR. Participants map out HR business value, define strategic HR outcomes, and use Scrum to deliver projects with measurable impact. The Capstone nurtures Agile HR leadership skills, enabling participants to drive organizational agility in the HR context and cultivate an Agile HR ecosystem. It also strengthens participants’ ability to plan and execute empirically driven HR initiatives, ensuring streamlined releases and positive impact. This will lead to enhanced business agility, reduced waste, accelerated outcome delivery, and a more competitive and adaptable organization.

By completing this course, participants will emerge as Agile Management champions in the HR context, capable of navigating the complexities of today’s HR demands and challenges, propelling HR functions toward sustainable success in an Agile world.

Knowledge, Skill, Ability Summary

At the end of the course, you will be able to acquire the following:

Knowledge

Analyze complexity in business environments and its impact
on decision-making.
Demonstrate mastery of Scrum methodology for agile project
management.
Explain the principles of evidence-based management for
data-driven decisions.
Identify key factors influencing high-performance agile teams.
Describe the Agile ecosystem and its role in organizational
adaptability

Skills

Apply empiricism to assess and adapt to changing business
scenarios.
Facilitate productive sprint planning sessions and daily scrum
ceremonies.
Construct well-organized product backlogs and release plans.
Lead agile teams effectively with a focus on business value
delivery.
Conduct productive project retrospectives to drive continuous
improvement.

Ability

Upon completing this course, participants will be able to skillfully employ Agile principles, Scrum methodology, and evidence-based decision-making to manage complexity, lead high-performance teams, optimize project delivery and learning loops, and foster an adaptive and value-driven ecosystem within the HR context.

Blended Learning Journey
(121.0 Hours)

Module Summary

Agile Project Management (Implementation) (SF)

Module Brief

In today’s dynamic business landscape, the application of Agile principles and the Scrum framework is increasingly crucial for HR professionals navigating the complexities of the human resources field. Embracing the Agile manifesto and its underlying principles enables HR teams to respond adeptly to evolving organizational requirements, fostering a culture of collaboration, adaptability, and employee-centricity.

The positive impact of Agile methodologies is evident in improved talent management, increased employee satisfaction, and enhanced organizational efficiency. This tailored training module delves into the application of Agile and Scrum specifically for HR professionals, offering a comprehensive, hands-on approach to human resources management with Agile.

The instructional units within this module are meticulously designed to equip HR participants with the skills needed to navigate the intricacies of modern HR management and organizational agility. “Adapt to Complexity using Empiricism and Scrum” introduces the fundamental principles of empirical process control and explores how Scrum, with its iterative and incremental approach, facilitates adaptation to ever-changing HR requirements.

Moving forward, “Manage Agile Teams and Organizations Effectively” delves into the nuances of leadership and organizational dynamics in an Agile context, emphasizing the importance of servant leadership and fostering a culture of collaboration within the HR function and throughout the organization.

“Create Efficient Workflows and Plan HR Initiatives” guides participants through the intricacies of workflow optimization and planning HR initiatives, emphasizing the role of Agile in streamlining HR processes and maximizing value delivery.

The module further explores the establishment of high-performing HR teams with “Build an Effective Scrum Team and Prioritize Valuable Business Outcomes.” This unit delves into team dynamics, roles, and the pivotal aspect of prioritization, ensuring that HR professionals gain insights into constructing teams that can deliver optimal HR value.

“Conduct Effective Scrum Events for High Performing Teams” provides a detailed examination of Scrum events, homing in on their purpose and the techniques for executing them efficiently, thus contributing to the overall success of HR initiatives, Agile teams, and business goals.

Lastly, the module tackles the concept of sustainable growth and improvement with “Implement Continuous Growth and Development” encouraging a culture of continuous improvement and learning within HR and throughout the organization.

Throughout the module, HR participants will acquire practical skills on applying Agile principles, navigating HR complexity effectively, managing high-performing Agile teams, planning and

optimizing HR workflows, and implementing Scrum practices for employee-centric HR delivery. The emphasis on practical application ensures that HR professionals acquire the skills necessary to implement Agile principles in real-world scenarios. By the module’s conclusion, participants will be equipped with a robust toolkit for Agile HR management, poised to drive organizational success through adaptive strategies and a commitment to continuous improvement in HR practices.

Other Information

SSG Module Reference No: TGS-2019503276
Module Validity Date: NA

Module Session Plan

Digital Innovation (SF)

Module Brief

In the Agile Management Capstone, participants will apply acquired knowledge, skills, and principles to deliver a transformative HR project using Scrum.

The capstone begins with mapping business value and strategic outcomes, leading to the creation of an HR-specific Product Vision, Product Goal, Product Backlog and Release Plan. Participants will engage in Sprint Planning and Product Backlog Refinement with their Scrum teams to manage the iterative delivery of value and outcomes for their HR initiatives, ensuring a steady pace of progress. Participants will also identify and track specific metrics for success to ensure optimal use of resources and a customer-centric approach to HR projects and initiatives. Participants will also implement Scrum practices within their HR teams and the wider organization and formulate a Learning Plan using Scrum events and Agile Principles to integrate continuous learning into the organizational culture.

Throughout the capstone, participants actively execute Scrum events, actively assuming the Scrum roles of Product Owner, Scrum Master, and Developers throughout the project. This involvement aims to foster collaboration, enhance team communication, and improve responsiveness and adaptability to HR-related changes. As part of project delivery, participants engage in Daily Scrum, Sprint Reviews, Sprint Retrospectives, Project Reviews, and Continuous Development Plan Reviews that provide opportunities to reduce project risks, acquire critical feedback, increase the adaptability of the team and develop expertise.

The Agile HR Management Capstone equips participants with a practical skill set for successful HR project delivery using Scrum, encompassing Agile planning, collaborative communication, servant leadership, and continuous improvement that are essential for navigating the complexities of contemporary HR project management and organizational HR leadership in the modern business world.

Other Information

SSG Module Reference No: TGS-2019503137
Module Validity Date: NA

Module Session Plan

Target Audience & Prerequisite

Target Audience

Enterprises who would like to implement agile project management for a hyper-productive digital workforce
with enhanced adaptability, continuous improvement, and cross-functional.
Individuals who are working in HR department

Prerequisite

Academic: Minimum one credit in N Level or its equivalent
English Proficiency : Minimum IELTS 5.5 or its equivalent
Age: Minimum 21 years
Work Experience: Working in HR division of the company

Graduation Requirements

Each learner must meet the following requirements to secure academic qualifications, eduCLaaS job role certification and /or Statement of Attainment (SOA) from SSG (whichever is applicable)

Minimum 75% attendance in all sessions.
Minimum pass grade in the summative assessment of each module

Certificates

Academic Qualification NIL

Statement of Attainment
Agile Project Management (Implementation) (SF)

ICT-PMT-4026-1.1 Project Management
ICT-PMT-3026-1.1 Project Management

Digital Innovation (SF)

ICT-SNA-5003-1.1 Business Innovation
ICT-SNA-4003-1.1 Business Innovation

Industry Skills Certification
NIL

EduCLaaS Job Role Certification
Digital Transformation Executive

Other Information

SSG Course Reference No:NA
Course Validity Date:NA
Course Developer: Lithan Academy

Type	Price (SGD)
Course Fee	25,600.00
Add: GST (9%)	2,304.00
Add: Fee Protection Scheme (inclusive of GST)	767.36
Total Fee Payable to Lithan	28,671.36

Type	Price (SGD)
Course Fee	25,600.00
Add: GST (9%)	2,304.00
Add: Fee Protection Scheme (inclusive of GST)	767.36
Total Fee Payable to Lithan	28,671.36

Session No#	Session mode	Session Details	Week end - Day #	Duration Hrs
1	EL-Async	Introduction to Lean Startup Methodology & Lean Canvas The fundamentals of the Lean Startup Methodology and how the Lean Canvas is used to simplify and plan a startup business model. They will gain insights into the 9 building blocks of the Lean Canvas and understand the importance of iterative development in a startup The fundamentals of the Lean Startup Methodology and how the Lean Canvas is used to simplify and plan a startup business model. They will gain insights into the 9 building blocks of the Lean Canvas and understand the importance of iterative development in a startup.	Before Sync session	3
2	FC -Sync	IU 1: Lean Startup Methodology & Lean Canvas Gain in-depth knowledge of the Lean Startup Methodology and understand how the Lean Canvas framework can be applied to a startup. They will learn the importance of testing hypotheses, iteration, and reducing risk in new ventures. Gain in-depth knowledge of the Lean Startup Methodology and understand how the Lean Canvas framework can be applied to a startup. They will learn the importance of testing hypotheses, iteration, and reducing risk in new ventures.	1-1	3
3	MS -Sync	Assignment 1: Develop the ability to create a comprehensive Lean Canvas for their startup project, outlining the core elements of their business, including customer segments, value propositions, revenue streams, and key partners.	1-2	3
4	EL-Async	Identifying Problems and Crafting Solutions The process of identifying core problems that startups face and learn how to propose innovative solutions. They will study how problem validation is essential for startup success and explore techniques to ensure their solutions address real market needs. The process of identifying core problems that startups face and learn how to propose innovative solutions. They will study how problem validation is essential for startup success and explore techniques to ensure their solutions address real market needs.	Before Sync session	3
5	FC -Sync	IU 2: Problem and Solution Identification Develop a strong understanding of how to identify key problems in a market and propose validated solutions. They will study the importance of problem-solution fit and explore strategies for ideating innovative solutions Develop a strong understanding of how to identify key problems in a market and propose validated solutions. They will study the importance of problem-solution fit and explore strategies for ideating innovative solutions	1-3	3
6	MS -Sync	Assignment 2: Practice the skill of identifying market problems and proposing innovative, validated solutions that address customer pain points. They will develop their ability to use problem-solving frameworks to ensure the viability of their proposed solutions.	02-Apr	3
7	EL-Async	Unique Value Proposition (UVP) & Revenue Model Understand how to develop a compelling Unique Value Proposition (UVP) that differentiates their venture in the marketplace. They will also explore different revenue models, gaining an understanding of how to generate sustainable income streams for their startup. Understand how to develop a compelling Unique Value Proposition (UVP) that differentiates their venture in the marketplace. They will also explore different revenue models, gaining an understanding of how to generate sustainable income streams for their startup.	Before Sync session	3
8	FC -Sync	IU 3: Unique Value Proposition & Revenue Model Acquire knowledge of crafting a Unique Value Proposition (UVP) that addresses customer pain points effectively. They will also gain insights into creating revenue models that align with their business goals and target market. Acquire knowledge of crafting a Unique Value Proposition (UVP) that addresses customer pain points effectively. They will also gain insights into creating revenue models that align with their business goals and target market.	2-5	3
9	MS -Sync	Assignment 3: Practice crafting a clear, compelling Unique Value Proposition (UVP) that resonates with their target audience. They will also develop a detailed revenue model to ensure their business generates sustainable income.	2-6	3
10	EL-Async	Assessing Business Viability and Cost Structures Knowledge of how to assess the viability of their business ideas by analyzing key financial components, such as cost structures and profitability. They will learn how to optimize resource allocation and calculate operating expenses for maximum efficiency. Knowledge of how to assess the viability of their business ideas by analyzing key financial components, such as cost structures and profitability. They will learn how to optimize resource allocation and calculate operating expenses for maximum efficiency.	Before Sync session	3
11	FC -Sync	IU 4: Business Viability and Cost Structures Understand the criteria for assessing business viability. They will explore the components of cost structures, profitability analysis, and resource management to ensure their venture is financially sustainable. Understand the criteria for assessing business viability. They will explore the components of cost structures, profitability analysis, and resource management to ensure their venture is financially sustainable.	3-7	3
12	MS -Sync	Assignment 4: Develop the ability to assess the financial viability of their venture by analyzing cost structures, calculating profitability, and optimizing resource allocation. They will practice building cost-effective strategies for operational sustainability.	3-8	3
13	EL-Async	Marketing Channels The various marketing channels available to promote their startup. They will gain insights into the most effective channels for reaching their target audience and will study how to optimize marketing strategies for both customer acquisition and retention The various marketing channels available to promote their startup. They will gain insights into the most effective channels for reaching their target audience and will study how to optimize marketing strategies for both customer acquisition and retention.	Before Sync session	3
14	FC -Sync	IU 5: Marketing Channels Explore the range of marketing channels, from traditional to digital, that are essential for promoting their startup. They will learn about channel selection, customer segmentation, and how to design cost-effective marketing strategies. Explore the range of marketing channels, from traditional to digital, that are essential for promoting their startup. They will learn about channel selection, customer segmentation, and how to design cost-effective marketing strategies.	3-9	3
15	MS -Sync	Assignment 5: Practice selecting and strategizing the most effective marketing channels for promoting their venture. They will develop the skills to plan and execute marketing campaigns that target the right audience and maximize customer acquisition.	4-10	3
16	EL-Async	Scaling Up a Venture The key elements of scaling up a business, including strategies for growing their customer base, increasing operational capacity, and expanding their market reach. They will learn about the challenges associated with scaling and how to manage growth sustainably The key elements of scaling up a business, including strategies for growing their customer base, increasing operational capacity, and expanding their market reach. They will learn about the challenges associated with scaling and how to manage growth sustainably	Before Sync session	3
17	FC-Sync	IU 6: Scaling up a Business Venture Understand the principles behind scaling a venture, including strategies for increasing customer acquisition, managing operational growth, and expanding into new markets. They will study the common pitfalls and best practices for successful scaling. Understand the principles behind scaling a venture, including strategies for increasing customer acquisition, managing operational growth, and expanding into new markets. They will study the common pitfalls and best practices for successful scaling.	4-11	3
18	MS-Sync	Assignment 6: Develop the ability to create a scaling strategy for their startup, focusing on customer growth, operational expansion, and market penetration. They will practice identifying and managing the challenges associated with scaling a business.	4-12	3
19	MS -Async	Prepare and submit assignment report	Before Assessment	6
20	SA-Sync	Summative Assessment (Per learner)	4-13	30 min

Session No#	Session mode	Session Details	Week-Day	Duration Hrs
1	EL-Async	Fundamentals of Python, understanding its syntax, data types (integers, floats, strings, Booleans), and basic operators. They will also get familiar with Python’s environment setup and how to write simple scripts. Control flow structures, such as conditional statements (if, else, elif) and loops (for, while), to control the execution of their programs and make decisions within their code.	Before Sync session	3
2	FC -Sync	Python Programming Fundamentals Acquire a deeper understanding of Python syntax, data types, and how to write efficient, clean Python scripts. They will also learn about debugging and error handling in Python. Control Flow Structures Master control flow structures, such as conditional statements and loops, to create dynamic programs that can make decisions and iterate through data.	1-1	3
3	MS -Sync	Assignment 1: Develop the ability to write Python programs that use correct syntax, handle data types efficiently, and apply control flow structures to create dynamic, decision-making scripts.	1-2	3
4	EL-Async	Fundamentals of data structures, focusing on arrays and lists. They will learn how to store collections of data, access, and manipulate elements in arrays and lists using Python. Data structures, including stacks, queues, and trees. They will study how these structures operate and how they can be implemented for efficient data management	Before Sync session	2
5	FC- Sync	Working with Arrays and Lists Deepen their understanding of lists and arrays, learning how to manipulate and store data efficiently. They will explore Pythons built-in list methods for effective data manipulation. Advanced Data Structures Learn how to implement and manipulate more complex data structures like stacks, queues, and trees. They will gain insights into the real-world applications of these structures in solving complex problems.	1-3	3
6	MS- Sync	Assignment 2: Practice implementing arrays, lists, stacks, and queues in Python. They will develop skills to manipulate and optimize data storage and retrieval processes in real-world scenarios.	2-4	3
7	EL-Async	Foundational understanding of Object-Oriented Programming. They will learn how to define classes and create objects, as well as the concept of attributes and methods. Key OOP principles, including encapsulation, inheritance, and polymorphism. They will learn how these principles help in structuring reusable and maintainable code	Before Sync session	2
8	FC-Sync	OOP - Classes and Objects Learn how to create and use classes and objects effectively. They will explore class inheritance and how to define constructors, instance variables, and methods OOP - Encapsulation, Inheritance, and Polymorphism Understand the importance of encapsulation for data protection, inheritance for code reuse, and polymorphism for creating flexible, extendable code in object-oriented programming.	2-5	3
9	MS -Sync	Assignment 3: Develop the ability to implement OOP principles by creating classes, objects, and methods in Python. They will use encapsulation, inheritance, and polymorphism to structure code that is reusable and maintainable.	2-6	3
10	EL-Async	How to interact with files in Python. They will learn to read from and write to text and binary files, handle file exceptions, and work with input/output streams Python's libraries and modules. They will understand how to use and import external libraries, such as NumPy for numerical analysis, Matplotlib for data visualization, and Flask for web development.	Before Sync session	3
11	FC-Sync	File Handling and I/O Operations Gain a practical understanding of file operations, including how to handle exceptions during file handling, work with different file formats, and manage input/output streams effectively Using Python Libraries and Modules Understand the use of libraries and modules to extend Pythons functionality. They will explore how to integrate third-party libraries for specialized tasks, such as data analysis, web development, and machine learning.	3-7	3
12	MS -Sync	Assignment 4: Practice reading from and writing to files using Python. They will gain the ability to handle file-related exceptions and utilize external Python libraries and modules to extend their programs capabilities for tasks such as data analysis and visualization	3-8	3
13	MS -Sync	Complete all the pending assignments and submit assignment report	Before Assessment	4
14	SA-Sync	Summative Assessment (Each learner)	3-9	30 min

Session No#	Session mode	Session Type	Week - Day No.#	Duration Hrs
1	EL-Async	· Understand the business value and foundational components of Microsoft Power Platform. · Understand Core components of Power Automate	Before Sync Session	3
2	FC -Sync	Maximizing Operational Efficiency - eduCLaaS Case Study 1 Understand business value of PowerPlatform & Introduction to Microsoft Dataverse Assignment Brief on Assignment 01 Create Power Automate cloud flows and Create tables and columns in Microsoft Dataverse	1-1	3
3	MS -Sync	Peer to Peer Review of Assignment 01 Create Power Automate cloud flows and Create tables and columns in Microsoft Dataverse	1-2	3
4	EL-Async	· Understand Condition and Control Structures in Power Automate Workflows	Before Sync Session	3
5	FC- Sync	Dynamic Decision-Making in Power Automate Workflows, Conditional and Controls Assignment Brief on Assignment 02 -Create an approval flow. And scheduled flow	1-3	3
6	MS -Sync	Peer to Peer Review Assignment 02 -Create an approval flow. And scheduled flow list of SharePoint items.	2-4	3
7	EL-Async	· Understand the full potential of Power Automate with Excel, SharePoint List and Document Generation	Before Sync Session	3
8	FC- Sync	Dynamic design making within the workflow featuring eduCLaaS Case Study 1 Assignment Brief on how to develop dynamic decision-making with conditional branches for Case Study 1	2-5	3
9	MS- Sync	EduCLaaS Case Study 1 (Finance Purchase order) Assignment Brief of Assignment 03 - Submit a form to trigger an approval flow	2-6	3
10	EL-Async	Assignment 03 Implementation of EduCLaaS Case Study 1 (Finance Purchase Order)	Before Sync Session	3
11	FC -Sync	· Getting started with Microsoft Canvas Apps Understand how to build Apps with the Dataverse	3-7	3
12	MS -Sync	Create Canvas Apps in PowerApps Assignment Brief on Assignment 04 - Create a canvas app from data and Build a canvas app with Copilot	3-8	3
13	MS -Sync	Peer to Peer Review of Assignment Brief on Assignment 06 Create a canvas app from data and Build a canvas app with Copilot	3-9	3
14	MS-Async	Peer to Peer Review of Assignment 05 - Create Data Model for Canvas Apps & Create a canvas app from blank and Build the Canvas App UI	Before Sync Session	3
15	MS -Sync	Assignment 05 Implementation - Create a canvas app	4-10	3
16	MS-Async	PowerApps Gallery, Collections and Forms Assignment Brief on Assignment 06a- Add external data to the canvas app	Before Sync Session	3
17	MS -Sync	Assignment Brief on Assignment 06b- Use forms to create new screens and edit records in a data source and manage canvas apps	4-11	3
18	MS-Async	Assignment 06 Implementation - Add external data to the canvas app and Use forms to create new screens and edit records in a data source and manage canvas apps	Before Sync Session	3
19	MS -Sync	Complete Assignment Report for Summative Assessment Submission	4-12	3
20	MS-Async	Complete and Submit Assignment Report	Before Assessment	3
21	SA-Sync	Summative Assessment (Per learner)	5-13	30 min

mSME- Agile Management for HR

Agile Project Management for Collaborative HR

Agile Project Management for Collaborative HR

Course Brief

Knowledge, Skill, Ability Summary

Knowledge

Skills

Ability

Blended Learning Journey
(121.0 Hours)

E-Learning
(Async)

Flipped Class
(Sync)

Mentoring Support
(Assignment Sync)

Mentoring Support
(Project Mentoring Sync)

Mentoring Support
(Project Implementation Async)

Assessment
(Sync)

Module Summary

Target Audience & Prerequisite

Target Audience

Prerequisite

Graduation Requirements

Certificates

Other Information

Pricing & Funding

Authorised Microsoft Training Services Partner

Session No#	Session	Session Type	Week - Day No. #	Duration Hrs
1	MS-Sync	Task 1 - Design Conversational Marketing Campaign Strategy	1-1	3
2	MS-Async	Plan a full-funnel conversational marketing campaign aligned with the business objectives.	Before Sync Session	2
3	MS-Sync	Task 2 - Generate AI-Powered Landing Page for Lead Generation	1-2	3
4	MS-Async	Using Generative AI tools, create a landing page outline for the marketing campaign.	Before Sync Session	2
5	MS-Sync	Mentor will discuss and support Task 1 and Task 2	1-3	3
6	MS-Async	Implement project for Task 1 and Task 2	Before Sync Session	2
7	MS-Sync	Task 3 - AI driven Content Creation for Full-Funnel Engagement	2-4	3
8	MS-Async	Plan the development of content required for full-funnel marketing campaign.	Before Sync Session	2
9	MS-Sync	Mentor will discuss and support Task 3A	02-May	3
10	MS-Async	Implement project for Task 3A	Before Sync Session	2
11	MS-Async	Additional Practice - Complete all pending tasks	Before Sync Session	5
12	MS-Sync	The mentor will discuss the progress of the project work with the learners for Task 1 to 3A	2-6	3
13	MS-Async	Implement project for Task 1 to 3A	Before Sync Session	2
14	MS-Sync	Task 3 - AI driven Content Creation for Full-Funnel Engagement - Develop Video Content	3-7	3
15	MS-Async	Plan the script, narration, visuals, and produce a video for the marketing campaign using AI tools.	Before Sync Session	2
16	MS-Sync	Task 4 - Automate and Optimize Email Campaign Workflow	3-8	3
17	MS-Async	Plan the email marketing campaign strategy and outline the email sequence	Before Sync Session	2
18	MS-Sync	Task 4 - Automate and Optimize Email Campaign Workflows	3-9	3
19	MS-Async	Prepare the Email Content using AI tools	Before Sync Session	2
20	MS-Sync	Task 5 - Analyse and Interpret Email Campaign Metrics	4-10	3
21	MS-Async	Analyse and prepare the report to assess the performance of the marketing campaign.	Before Sync Session	2
22	MS-Sync	The mentor will review all milestone submissions and give necessary feedback to the learners for Project Task 1 to 5	4-11	3
23	MS-Async	The learners will compile the implementation for all the project task	Before Sync Session	2
24	MS-Sync	The mentor will review of all milestone submissions and give necessary feedback to the learners	4-12	3
25	MS-Async	The learners will enhance and compile the implementation for all the project task	Before assessment	2
26	MS-Async	Additional Practice - Submission of Project Report	Before assessment	Add New	5
27	AS- Sync	Summative Assessment (per learner)	5-13	30 min

Session No#	Session mode	Topic	Week - Day No. #	Duration Hrs
1	EL-Async	· Adapt to Complexity using Empiricism and Scrum · Manage Agile Teams and Organizations Effectively · Create Efficient Workflows and Plan a Product Release	Before Sync Session	3
2	FC -Sync	Complexity Mapping & Empirical Loop in Scrum	1-1	3
3	MS -Sync	Assignment on Complexity Mapping & Scrum Framework	1-2	3
4	EL-Async	· Build an Effective Scrum Team and Prioritize Valuable Business Outcomes · Conduct Effective Scrum Events for High Performing Teams · Implement Continuous Growth and Development	Before Sync Session	3
5	FC- Sync	Defining Scrum Ecosystem & Agile Metrics	1-3	3
6	MS- Sync	Assignment on Scrum support & Agility Metrics	2-4	3
7	EL-Async	· Building Scrum Teams & Product Backlog Case Study · Sprint Planning, Workshop & Daily Scrum Case Study · Learning Loop & Agile Ecosystem Case Study	Before Sync Session	4
8	FC-Sync	· Workflow Strategies & Scrum Team Agreements · Preparing Scrum Ecosystem, Roles, and Product Backlog	2-5	3
9	MS -Sync	Assignment on Workflow & Scrum Team Management Assignment on Scrum Roles & Product Backlog	2-6	3
10	FC- Sync	· Definition of Done, Backlog Refinement & Sprint Planning · Effective Sprint Review and Retrospective Practices	3-7	3
11	MS -Sync	Assignment on Sprint Planning Event & Artifacts Assignment on effective Sprint Review & Sprint Retrospective	3-8	3
12	MS Async	Assignment Review and Feedback incorporation	Before assessment	3
13	MS Async	Assignment Review and Feedback incorporation and submit Assignment report	Before assessment		3
14	SA-Sync	Summative Assessment (Per learner)	3-9	30 min

TOTAL	For Self-sponsored Individuals		Add New
Type	Singapore Citizen & Singapore PR & LTVP+ holder Age >= 21 (SGD)	Singapore Citizen Age >= 40 (SGD)
Course Fee	24,300.00	24,300.00
Less: SkillsFuture Funding	16,660.00	16,660.00
Course Fee after SkillsFuture Funding	7,640.00	7,640.00
Add: GST (9%)	687.60	687.60
Course Fee after GST	8,327.60	8,327.60
Less: SkillsFuture Mid-Career Enhanced Subsidy (SFMCES)	0	4,760.00
Add: Fee Protection Scheme (inclusive of GST)	229.01	86.33
Total Fee Payable to Lithan	8,556.61	3,653.93
Miscellaneous Fee			Add New	Add New
Miscellaneous Details (Applicable to all individual)	Fees (SGD) *Where applicable (inclusive of 9% GST)		Add New
Medical Insurance (optional)*	98.10 - Payable upon approval of request		Add New
Deferment Admin Fee*	163.50 - Payable upon approval of request		Add New
Re-module Fee*	0.00 - Refer to Modular course Fee		Add New
Re-sit Exam Fee*	109.00 - Payable upon approval of request		Add New
Change of Assessment Date Fee*	65.40 - Payable upon approval of request		Add New

Type	Price
Course Fee	10,000.00
Add: GST (9%)	900.00
Course Fee after GST	10,900.00
Add: Fee Protection Scheme (inclusive of GST)	299.75
Total Fee Payable to Lithan	11,199.75
		Add New
New Application Fees	800
		Add New
Miscellaneous Fees (Applicable to all individuals)		Add New
Fee Type	Fees in SGD
Medical Insurance (optional)*	$98.10 - Payable upon approval of request
Deferment Admin Fee*	$163.50 - Payable upon approval of request
Re-module Fee*	0.00 - Refer to Modular course fee
Re-sit Exam Fee*	$109.00 - Payable upon approval of request
Change of Assessment Date Fee*	$65.40 - Payable upon approval of request
*where applicable (inclusive of GST)

Type	Price (USD)
Course Fee	11,250.00
Add: GST (9%)	1,012.50
Course Fee after GST	12,262.50
Add: Fee Protection Scheme (inclusive of GST)	337.22
Total Fee Payable to Lithan	12,599.72
		Add New
New Application Fees	800
* Application fee is applicable to international student only		Add New
		Add New
Miscellaneous Fees (Applicable to all individuals)		Add New
Fee Type	Fees (USD)
Medical Insurance (optional)*	98.10 - Payable upon approval of request
Deferment Admin Fee*	163.50 - Payable upon approval of request
Re-module Fee*	0.00 - Refer to Modular course fee
Re-sit Exam Fee*	109.00 - Payable upon approval of request
Change of Assessment Date Fee*	65.40 - Payable upon approval of request
*where applicable (inclusive of GST)		Add New

Session No#	Session Type	Week #	Duration Hrs
1	Self Study	1	-
2	Group Supervision Meeting	2	1
3	Self Study	3	-
4	Group Supervision Meeting	4	1
5	Self Study	5	-
6	Group Supervision Meeting	6	1
7	Self Study	7	-
8	Group Supervision Meeting	8	1
9	Self Study	9	-
10	Group Supervision Meeting	10	2
11	Self Study	11	2
12	Assessment	12
	Total		8 hours

No #	Session Type	Topics	Week - Day No #	Duration (Hrs)
1	FC-F2F	Explore mobile app importance, comparisons, trends and user engagement	1-1	3
2	AS-F2F	Assignment 1: Investigate mobile apps and mobile devices	1-2	3
3	AS-F2F	Assignment 1: Investigate mobile apps and mobile devices	1-3	3
4	FC-F2F	Focus on UX/UI, platform considerations, compatibility, accessibility, and performance	1-4	3
5	AS-F2F	Assignment 2: Design & develop a mobile app that utilizes device functions	1-5	3
6	AS-F2F	Assignment 2: Design & develop a mobile app that utilizes device functions	2-6	3
7	FC-F2F s	Learn Android structure, develop apps, and ensure quality through testing/documentation	2-7	3
8	AS-F2F	Assignment 2: Design & develop a mobile app that utilizes device functions	2-8	3
9	AS-F2F	Assignment 2: Design & develop a mobile app that utilizes device functions	2-9	3
10	PM-F2F	Pearson assignment tasks briefing	2-10	3
11	PM-F2F	Review and feedback on learners' progress with the Pearson Assignment Tasks	3-11	3
12	SA-F2F	Summative Assessment (Per Learner)	3-12	30 min

Session No#	Session Type	Session Details	Day No. #	Duration
1	EL-F2F	Design thinking principles and application, Ideation techniques and brainstorming User research and empathy mapping	1-1	1.5
2	FC-F2F	Design thinking principles and application, Ideation techniques and brainstorming, persona creation	1-1	1.5
3	EL-F2F	Design thinking principles and application, Ideation techniques and brainstorming User research and empathy mapping	1-2	1.5
4	FC-F2F	Design thinking principles and application, Ideation techniques and brainstorming, persona creation	1-2	1.5
5	AS-F2F	Assignment 1 - Project Ideation	1-3	3
6	EL-F2F	Documenting design decisions, creating design style guides Exploring prototyping tools and software, Wireframing and mockups	1-4	1.5
7	FC-F2F	Information Architecture and Interaction Design Visual Design and Branding	1-4	1.5
8	EL-F2F	Documenting design decisions, creating design style guides Exploring prototyping tools and software, Wireframing and mockups	1-5	1.5
9	FC-F2F	Information Architecture and Interaction Design Visual Design and Branding	1-5	1.5
10	AS-F2F	Assignment 2 - Development of prototype	2-1	3
11	EL-F2F	Interactive prototyping with animations Exporting and publishing prototypes, Creating interactive demos	2-2	1.5
12	FC-F2F	Prototyping	2-2	1.5
13	EL-F2F	Interactive prototyping with animations Exporting and publishing prototypes, Creating interactive demos	2-3	1.5
14	FC-F2F	Prototyping	2-3	1.5
15	AS-F2F	Assignment 3 - Usability Testing & Review	2-4	3
16	EL-F2F	Planning and conducting usability testing Analyzing user feedback for prototypes, incorporating feedback in prototypes Refining the prototype based on user feedback Iterative testing on the modified prototype	2-5	1.5
17	FC-F2F	Usability Testing & Documentation	2-5	1.5
18	EL-F2F	Planning and conducting usability testing Analyzing user feedback for prototypes, incorporating feedback in prototypes Refining the prototype based on user feedback Iterative testing on the modified prototype	3-1	1.5
19	FC-F2F	Usability Testing & Documentation	3-1	1.5
20	AS-F2F	Assignment 4 - Analyze feedback and Refine	3-2	3
21	PM-F2F	Translate business requirements and design the website	3-3	3
22	PM-F2F	Gather the elements and build the prototype Implement interactions to the pages and widgets	3-4	3
23	PM-F2F	Test the prototype and analyse the results Refine the prototype and retest	3-5	3
24	SA-F2F	Summative Assessment (Per Learner)	4-1	30 min

Session No#	Session Type	Session Details	Day No. #	Duration Hrs
1	EL-F2F	Understanding Generative AI Models & Tools Fundamentals of Prompt Engineering	1-1	1.5
2	FC-F2F	Generative AI & Prompt Engineering	1-1	1.5
3	EL-F2F	Exploring Diverse Prompt Strategies for Effective AI Interactions 1	1-2	1.5
4	FC-F2F	Generative AI & Prompt Engineering	1-2	1.5
5	AS-F2F	Assignment 1: Consumer Purchase History Data?	1-3	3
6	EL-F2F	Exploring Diverse Prompt Strategies for Effective AI Interactions 2	1-4	1.5
7	FC-F2F	ChatGPT & Prompt Engineering Use Cases	1-4	1.5
8	EL-F2F	Exploring Diverse Prompt Strategies for Effective AI Interactions 3	1-5	1.5
9	FC-F2F	ChatGPT & Prompt Engineering Use Cases	1-5	1.5
10	AS-F2F	Assignment 2: Optimizing Promotions and Crafting Persuasive Marketing Content	2-1	3
11	EL-F2F	Understanding Functionality of Microsoft Copilot Studio	2-2	1.5
12	FC-F2F	Microsoft Copilot Studio 1	2-2	1.5
13	EL-F2F	Understanding Functionality of Microsoft Copilot Studio	2-3	1.5
14	FC-F2F	Microsoft Copilot Studio 1	2-3	1.5
15	AS-F2F	Assignment 3: Building your first chatbot	2-4	3
16	EL-F2F	Advanced Features of Microsoft Copilot Studio	2-5	1.5
17	FC-F2F	Microsoft Copilot Studio 2	2.5	1.5
18	EL-F2F	Advanced Features of Microsoft Copilot Studio	3-1	1.5
19	FC-F2F	Microsoft Copilot Studio 2	3-1	1.5
20	AS-F2F	Assignment 4: Work with entities and variables in Microsoft Copilot Studio	3-2	3
21	EL-F2F	Understanding AI Applications in Microsoft Copilot Studio	3-3	1.5
22	FC-F2F	Microsoft Copilot Studio 3	3-3	1.5
23	EL-F2F	Understanding AI Applications in Microsoft Copilot Studio	3-4	1.5
24	FC-F2F	Microsoft Copilot Studio 3	3-4	1.5
25	AS-F2F	Assignment 5: Enhancing your chatbot with Power Automate flow and generative AI	3-5	3
26	EL-F2F	Introduction to Microsoft Copilot 365	4-1	1.5
27	FC-F2F	Empower your workforce with Copilot for Microsoft 365 Use Cases	4-1	1.5
28	EL-F2F	Introduction to Microsoft Copilot 365	4-2	1.5
29	FC-F2F	Empower your workforce with Copilot for Microsoft 365 Use Cases	4.2	1.5
30	AS-F2F	Assignment 6: Understanding Microsoft Copilot 365	4-3	3
31	SA-F2F	Summative Assessment (Per Learner)	4-4	30 min

Session No#	Session Type	Session Details	Day No. #	Duration Hrs
1	EL-F2F	Understand Solution Sales Positioning and Solution Sales Canvas	1-1	1.5
2	FC-F2F	Solution Sales Canvas eduCLaaS Case Study	1-1	1.5
3	EL-F2F	Understand the Omni-Channel Conversational Sales Journey	1-2	1.5
4	FC-F2F	CILOS Sales journey - eduCLaaS Case Study	1-2	1.5
5	AS-F2F	Assignment 1: Prepare a Solution Sales Canvas Assignment 2: Plan and the CILOS sales journey	1-3	3
6	EL-F2F	Digital Contents Driven Conversational Sales	1-4	1.5
7	FC-F2F	Sales Content Planning - eduCLaaS Case Study	1-4	1.5
8	EL-F2F	Tech-Enabled Scalable Sales Journey and Ai-Powered Real-Time Solution Sales Management	1-5	1.5
9	FC-F2F	Sales Tools and Technologies - eduCLaaS Case Study	1-5	1.5
10	AS-F2F	Assignment 3: Plan the sales content strategy Assignment 4: Select the right sales tools stack	2-1	3
11	EL-F2F	Digital Outbound Solution Sales Prospecting	2-2	1.5
12	FC-F2F	Digital Outbound Solution Sales Prospecting using LinkedIn Sales Navigator - eduCLaaS Case Study	2-2	1.5
13	EL-F2F	Digital Outbound Solution Sales Prospecting	2-3	1.5
14	FC-F2F	Digital Outbound Solution Sales Prospecting using LinkedIn Sales Navigator - eduCLaaS Case Study	2-3	1.5
15	AS-F2F	Assignment:5. Build a LinkedIn Sales Navigator based prospecting strategy	2-4	3
16	EL-F2F	Advanced Solution Sales Techniques and Lead Qualification framework	2-5	1.5
17	FC-F2F	Account Mapping for Solution Sales - eduClaaS Case Study	2.5	1.5
18	EL-F2F	Advanced Solution Sales Techniques and Lead Qualification framework	3-1	1.5
19	FC-F2F	Account Mapping for Solution Sales - eduClaaS Case Study	3-1	1.5
20	AS-F2F	Assignment 6: Build a Lead and Account Qualification framework	3-2	3
21	EL-F2F	Sales Prospecting Scripts by Solution	3-3	1.5
22	FC-F2F	Developing Personalized Sales Prospecting Scripts - eduCLaaS Case Study	3-3	1.5
23	EL-F2F	Sales Prospecting Scripts by Solution	3-4	1.5
24	FC-F2F	Developing Personalized Sales Prospecting Scripts - eduCLaaS Case Study	3-4	1.5
25	AS-F2F	Assignment 7: Write the sales pitch script.	3-5	3
26	EL-F2F	Negotiation and Closing Techniques in Solution Sales	4-1	1.5
27	FC-F2F	Overcoming Objections and Creating Win-Win Solutions - eduCLaaS Case Study	4-1	1.5
28	EL-F2F	Solution Sales Metrics and KPIs	4-2	1.5
29	FC-F2F	Tracking Sales Pipeline and Measuring Performance - eduCLaaS Case Study	4.2	1.5
30	AS-F2F	Assignment: 8 Prepare a sales objection handling strategy. Assignment 9: Select the right Sales KPIs and prepare a reporting dashboard to measure the sales performance.	4-3	3
31	SA-F2F	Summative Assessment (Per Learner)	4-4	30 min

Session No#	Session Type	Session Details	Day No. #	Duration Hrs
1	EL-F2F	Content marketing mapping for brands unified customer journey	1-1	1.5
2	FC-F2F	Content marketing mapping for full-funnel customer journey case study	1-1	1.5
3	EL-F2F	Build Brand Identity and Assets	1-2	1.5
4	FC-F2F	Develop mapped contents aligned to the brand's identity case study	1-2	1.5
5	AS-F2F	Assignment 1: Create content mapping for full-funnel customer journey Assignment 2: Create key assets for your brand	1-3	3
6	EL-F2F	Develop a script and storyboard outlining the visual and narrative elements.	1-4	1.5
7	FC-F2F	Create a concise, engaging script for product communication case study	1-4	1.5
8	EL-F2F	Develop a script and storyboard outlining the visual and narrative elements.	1-5	1.5
9	FC-F2F	Create a concise, engaging script for product communication case study	1-5	1.5
10	AS-F2F	Assignment 3: Develop script and storyboard for narrative and visual guidance Assignment 4: Create visually appealing elements to compile for a video	2-1	3
11	EL-F2F	Capture and hold attention with visuals and animations	2-2	1.5
12	FC-F2F	Craft engaging brand stories with Premiere Pro case study	2-2	1.5
13	EL-F2F	Apply creative effects and enhance your storytelling visually.	2-3	1.5
14	FC-F2F	Explore the Premiere Pro workspace and basic editing techniques case study	2-3	1.5
15	AS-F2F	Assignment 5: Design and produce engaging video Assignment 6: Create a website prototype	2-4	3
16	EL-F2F	Using Figma for Prototyping and Web Design	2-5	1.5
17	FC-F2F	Wireframing and layout design with Figma case study	2.5	1.5
18	EL-F2F	Create responsive WordPress sites with prebuilt themes	3-1	1.5
19	FC-F2F	Craft attractive, brand-consistent web pages case study	3-1	1.5
20	AS-F2F	Assignment 7: Create website content: home, about, services, products, contact Assignment 8: Harmonize compelling elements with brand identity	3-2	3
21	EL-F2F	Development of high conversions WordPress Websites	3-3	1.5
22	FC-F2F	Create intuitive, user-friendly web navigation case study	3-3	1.5
23	EL-F2F	Development of high conversions WordPress Websites	3-4	1.5
24	FC-F2F	Create intuitive, user-friendly web navigation case study	3-4	1.5
25	AS-F2F	Assignment 9: Establish email marketing automation for lead nurturing case study. Assignment 10: Improve SEO with WordPress plugin and keywords	3-5	3
26	EL-F2F	Compiling WordPress plugins to enhance the features of website.	4-1	1.5
27	FC-F2F	Enhance brand visibility with a WordPress website Case study	4-1	1.5
28	EL-F2F	Automation triggers and email content sequences	4-2	1.5
29	FC-F2F	Enhance brand visibility with a WordPress website Case study	4.2	1.5
30	AS-F2F	Assignment 11: Craft lead-nurturing, value-driven email series	4-3	3
31	SA-F2F	Summative Assessment (Per Learner)	4-4	30 min

mSME- Agile Management for HR

Agile Project Management for Collaborative HR

Agile Project Management for Collaborative HR

Course Brief

Knowledge, Skill, Ability Summary

Knowledge

Skills

Ability

Blended Learning Journey (121.0 Hours)

E-Learning (Async)

Flipped Class (Sync)

Mentoring Support (Assignment Sync)

Mentoring Support (Project Mentoring Sync)

Mentoring Support (Project Implementation Async)

Assessment (Sync)

Module Summary

Target Audience & Prerequisite

Target Audience

Prerequisite

Graduation Requirements

Certificates

Other Information

Pricing & Funding

Authorised Microsoft Training Services Partner

Blended Learning Journey
(121.0 Hours)

E-Learning
(Async)

Flipped Class
(Sync)

Mentoring Support
(Assignment Sync)

Mentoring Support
(Project Mentoring Sync)

Mentoring Support
(Project Implementation Async)

Assessment
(Sync)