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Digital Commerce Foundations

1 month part time / 2 weeks full time Instructor-led Live & Mentor-led Blended Learning RETSF-Digital Commerce Foundations

Be a digital seller with a solid foundation in digital strategy and e-commerce.

What do I Get?

Acquire e-commerce skills

Learn e-commerce and digital marketing skills and prepare yourself to build, launch, operate, optimise and scale an e-commerce store.

Mentor Led Blending Learning Delivery

We deliver blended learning through a combination of self-paced e-learning, instructor-led flipped classes and personalised mentoring with industry practitioners to greatly increase your efficiency and effectiveness in acquiring knowledge and skills.

Up to 90% Funding

Singapore Citizens / Permanent Residents can receive up to 90% funding* from SkillsFuture Singapore and further subsidies using your SkillsFuture credit and Post-Secondary Education Account.

*Terms and conditions apply.   

Audience and Certificates

Target Audience

  • Individuals who want to acquire e-commerce skills and want to transit into an e-commerce role or want to launch their own e-commerce business.

Prerequisite

Academic Qualification: 3 GCE A Level passes or Polytechnic Diploma, NITEC in any specialization or GCE O Level.

Work experience: minimum 1 year of relevant work experience.

Graduation Requirements

  • Minimum attendance of 75% across the course sessions.
  • Should be assessed Competent (C) in the module assessment.

Certificate(s)

RETSF-Digital Commerce Foundations (CRS-Q-0032672-RET)

  • Statement of Attainment by SSG, Singapore: RET-PCM-4002-1.1 - Develop detailed ecommerce campaigns, liaise with partners to enhance online awareness, website and campaign visibility and manage campaigns

  • Statement of Attainment by SSG, Singapore: RET-CAR-2001-1.1 - Collect data pertaining to target customers' characteristics, conduct analysis and prepare reports to present initial findings

Blended Learning Journey

(60.5 Hours)

E-Learning

15 hours

Projects / Assignments

30 hours

Flipped Class/Mentoring

15 hours

Assessment

0.5 hours

Modules

RETSF-Digital Commerce Foundations (CRS-Q-0032672-RET)

Lithan’s Digital Commerce Foundations enables the Learner to master basic digital marketing & ecommerce Skills by introduction to  various digital marketing channels and ecommerce platforms. A Learner learns the requisites of an ecommerce business and ecommerce management, including uploading product details online, setting up online payments, inventory and supply-chain management and delivery of products. They will also be able to set up ad campaigns on Google Ads & Facebook and e-mail marketing campaigns, to promote their products.

 

This course is divided into two types of sessions – Knowledge and Skill sessions.

  • During the Knowledge sessions, the learner will perform e-learning, assignments and attend flipped class sessions.
  • During the Skill sessions, the learner will perform a simulated or real-time project and attend mentoring sessions.

Session Plan

More Details

Learning Outcome

Knowledge

By the end of this module, the Learner should be able to gain the following knowledge:

  • Methods to build customer relationships
  • Methods to generate customer acquisition reports
  • Criteria for identifying customer preferences and needs
  • Ways to identify customer acquisition rateE-Commerce strategies
  • E-Commerce campaign management tactics
  • Types of customers
  • Customer satisfaction
  • Campaign messages and schedules
  • Campaign evaluation tools and methods
  • Customer acquisition plans

Skills

By the end of this module, learner should be able to gain the following skills:

  • Conduct necessary research to support identification of target customers' characteristics
  • Prepare and generate customer acquisition reports
  • Identify customer preferences and needs
  • Identify special events and anticipating customer demands
  • Gather data from current database and other relevant sources to identify personal preferences of target customers
  • Participate in tasks relating to generating and preparing customer acquisition reports
  • Set up a Shopify ecommerce site

  • Set up products, including integration with Amazon, Facebook shop and other selling sites

  • Integrate social media into the Shopify site

  • Configure payment options and schedule delivery

  • Set up and execute PPC campaigns in Google Ads & Facebook ads campaign

  • Configure Mailchimp account for email marketing

  • Use analytics tools to optimise campaigns and maximise profits

Other Information

Funding Validity Period: Until12-Jun-2020
Course developer: Lithan Academy

Pricing and Funding

SGD 3000.00

Pricing

Fee Description

Detailed Breakdown

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