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 Master of Business (Enterprise Resource Planning Systems) MM

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Course Outcome

Be a ERP Business Analyst
Embark your career as an SAP Solutions Specialist equipped with a Masters Degree in Business ERP Systems
Training

Get Trained

Understand various SAP ERP Business Processes and IT Project Management concepts and learn how to Design, Configure and Perform business transactions on a SAP ERP system. Get trained in Materials Management specialization. 
Training

Get Experiential

With the guidance of Industry Experts, learners gain hands-on skills and implementation experience in designing SAP MM Enterprise Structure, Configuring basic SAP MM transactions, while executing module projects and capstone project in a simulated environment
Training

Get Hired

After successfully completing the course, learners may get employed as ERP Business Analyst, ERP Project manager in ERP Consulting Organization or Enterprises Using ERP Systems
Training

Get Certified

Upon successful course completion, a learner will receive the following:

  • 12 NICF Statement of Attainments (SOA) from SSG
  • NICF Diploma in Software and Applications (Requirement Gathering and Process Redesign) 
  • Professional Diploma in Enterprise Resource Planning – (Materials Management) issued by Lithan
  • Masters of Business (Enterprise Resource Planning Systems) issued by Victoria University Australia   

How You Learn

How You Learn?

Learning & Course Duration
When you enrol, you will commit to the following learning hours.

Learning Duration (GLH*) - 576 Hours

On Campus Hours
576 Hours
Off Campus Hours
NA

Course Duration with Study Options

Full Time 

NA  

Part Time

18 months

9 hours/week

*GLH: Guided Learning Hours

Course Structure

Course Structure

Master of Business (Enterprise Resource Planning Systems)

This course is designed to provide learners with the knowledge and competencies required for launching a successful career within the field of Enterprise Resource Planning (ERP). After completion of this course, learners should be able to understand business processes across various functions of an enterprise and how to implement and maintain a SAP ERP system, considering the business context of the enterprise.    

 

This course is jointly delivered by Lithan Hall Academy Singapore and Victoria University Australia.    

 

This program comprises of 16 modules with the integrated mix of technical, organizational communication and problem solving components. This course consists of following modules:     

  • Enterprise Resource Planning Systems 
  • Enterprise Resource Planning Systems Implementation 
  • Materials Management - Basic 
  • Materials Management - Intermediate 
  • Materials Management - Advanced 
  • Materials Management - Capstone 
  • Business Process Engineering 
  • IT Organization Change Management
  • CRM Applications
  • Computerised Accounting in an ERP System 
  • Business Research Methods  
  • The Information Systems Professional
  • Business Research Project 
  • Management Information Technology
  • Information Technology Project Management 
  • Work and Organization Systems     

Out of 16 modules learners need to complete the first 10 modules in Materials Management track offered under the Professional Diploma in Enterprise Resource Planning course. The balance 6 modules are offered by Victoria University.    

 

After completing the Materials Management Specialization modules learners are able to appear for SAP Materials Management Certification Exam.    

Course Modules :

Outline Outline Schedule Schedule

SAP IERP (PD) - Enterprise Resource Planning Systems

Outline
Schedule
Module Name

Enterprise Resource Planning Systems

Session Outline Activities

e-Learning 1

IU1: The cloud company

IU2: SAP System navigation

IU3: System-wide concepts

Session Description

Activity Description

e-Learning 2

IU4: Logistics and cloud applications-1

IU5: Logistics and cloud applications-2

IU6: Logistics and cloud applications-3

Session Description

Flipped Class 1

Session Description

Activity Description

Assignment 1

Session Description

Activity Description

Assignment 2

 

Activity Description

e-Learning 3

IU7: Financials 1

IU8: Financials 2

Session Description

Activity Description

e-Learning 4

IU9: Financials 3

IU10: Human Capitals Management

Session Description

Activity Description

e-Learning 5

IU11: Analytics and Strategic Planning

IU12: SAP Services

Session Description

Flipped Class 2

  •  

Activity Description

Project Mentoring 1

Session Description

Activity Description

Project Implementation 1

Session Description

Project Mentoring 2

Session Description

Project Implementation 2

Assessor will review and provide feedback

Activity Description

Project Implementation 3

Session Description

Summative Assessment

Session Description

Module Name

Enterprise Resource Planning Systems

Competency Unit

IT-RG-401S-1 (ERPI-PD) : Determine business expectations and needs

By end of this module, the learner should be able to gain the following knowledge:

  • Introduction to ERP systems
  • Procure pay business process in ERP
  • Overview of sales & Distribution process
  • Customer relationship management in ERP
  • Components of SAP ERP in Human capital Management
  • Financial Accounting processes related to Accounts Receivable, Accounts Payable, General Ledger

By end of this module, the learner should be able to perform the following activities:

  • Gather  and analyse business information requirements related to ERP systems
  • Use various information gathering techniques to get user requirements and system expectations
  • Navigate ERP system to access the  information which are required for the decision making
  • Analyse  the potential impacts of ERP implementations
  • Execute procure to pay transactions in SAP
  • Identify the financial accounting processes in SAP
  • Generate reports for the different business process 

Validity Period: 07-Nov-2020

Course Developer: Lithan Academy

SAP IM-ERP (PD) - Enterprise Resource Planning Systems Implementation

Outline
Schedule
Module Name

Enterprise Resource Planning Systems Implementation

Session Outline Activities

e-Learning 1

IU1: Introduction to SAP Activate

IU2: Integrating SAP Solution Manager

Session Description

Activity Description

e-Learning 2

IU3: SAP Activate Methodology Foundation 1

IU4: SAP Activate Methodology Foundation 2

Session Description

Flipped Class 1

Session Description

Activity Description

Assignment 1

Session Description

Activity Description

Assignment 2

Session Description

Activity Description

e-Learning 3

IU5: Access the SAP activate methodology 

IU6: Journey New Implementation in-cloud 1

IU7: Journey New Implementation in-cloud 2

Session Description

Activity Description

e-Learning 4

IU8: Journey New Implementation on-premise 1

IU9: Journey New Implementation on-premise 2

Session Description

Activity Description

e-Learning 5

IU10: Journey system conversion for S/4HANA

IU11: User Settings

IU12: Working with Role Maintenance

Session Description

Flipped Class 2

Session Description

Activity Description

Assignment 3

  •  

Activity Description

Assignment 4

Session Description

Project Mentoring 1

Session Description

Project Implementation 1

Session Description

Activity Description

Project Mentoring 2

Session Description

Project Implementation 2

Session Description

Project Implementation 3

Session Description

Summative Assessment

Session Description

Module Name

Enterprise Resource Planning Systems Implementation

Competency Unit

IT-RG-405S-1 (IMERP-PD) : Scope implementation requirements

By end of this module, the learner should be able to gain the following knowledge:

  • The new way of implementing SAP solutions
  • ASAP methodology
  • Authorisation concepts
  • Organisation Change Management
  • Test management using eCATT
  • Data Management and Technical Management
  • Project Management in ASAP

By end of this module, the learner should be able to perform the following activities:

  • Analyse the need for the ERP Implementation for the organisation
  • Evaluate the critical stage of implementation in the development of enterprise wide systemsTraining Work Stream in ASAP Methodology
  • Design authorisation with roles
  • Define different phases in Organisation Change Management
  • Evaluate the different phases in test management
  • Implement different phases in data management
  • Plan  different phases in project management

Validity Period: 07-Nov-2020

Course Developer: Lithan Academy

SAP MM (Basic - PD) - ERP Application - Basic

Outline
Schedule
Module Name

ERP Application - Basic

Session Outline Activities

e-Learning 1

IU1: Material Management Overview
IU2: Material Master Data - I
IU3: Material Master Data - II

e-Learning 2

IU4: Purchase Info Record
IU5: Purchase Requisition
IU6: Request for Quotation

Flipped Class 1

Assignment 1

Assignment 2

 

e-Learning 3

IU7: Purchase Order
IU8: Inventory Management - I

e-Learning 4

IU9: Inventory Management - II
IU10: Logistics Invoice Verification - I

e-Learning 5

IU11: Logistics Invoice Verification - II
IU12: Reports and Analysis

Flipped Class 2

Assignment 3

Assignment 4

Project Mentoring 1

Project Implementation 1

Project Mentoring 2

Project Implementation 2

Project Implementation 3

Session Description

Summative Assessment

Session Description

Module Name

ERP Application - Basic

Competency Unit

IT-RG-402S-1-SAP MM (BA) : Gather data to identify business requirements (2 Credit Values)

By end of this module, the learner should be able to gain the following knowledge:

  • The procurement process and Organisation Levels.
  • Different master data such as Material master, vendor master & purchase info record.
  • Purchase requisition for different type materials.
  • Request for quotation and processing quotation.
  • Purchase order process.
  • Inventory Management methods and types.
  • Vendor invoice processing , Different types of reports.

  • Define organization levels related to Materials Management in SAP
  • Maintain different master data such as Material master, vendor master & purchase info record
  • Create request for quotation for vendors and process the quotations which are received from vendors
  • Create and monitor purchase requisitions
  • Procure material using SAP purchase order process
  • Execute different inventory transactions for the procured material
  • Receive and process vendor invoices using SAP Invoice verification systems
  • Generate different reports pertaining to the material management transactions 

Validity Period: 07-Nov-2020

Course Developer: Lithan Academy

SAP MM (PD - Intermediate) - ERP Application - Intermediate

Outline
Schedule
Module Name

ERP Application - Intermediate

Session Outline Activities

e-Learning 1

IU1: Procurement Optimization 
IU2: Source Determination  

e-Learning 2

IU3: Document Release Procedure 
IU4: Basics of Consumption based Planning 

Flipped Class 1

Assignment 1

Assignment 2

e-Learning 3

IU5:  Planning Run – Part 1
IU6: Planning Run – Part 2
IU7: Reservations 

e-Learning 4

IU8: Physical Inventory 
IU9: Special Form of Procurement  
IU10: Customizing for Purchasing

 

e-Learning 5

IU11: Purchasing Document Types
IU12: Integration of MM with SD & FI

Flipped Class 2

Assignment 3

Assignment 4

Project Mentoring 1

Project Implementation 1

Project Mentoring 2

Project Implementation 2

Session Description

Project Implementation 3

Session Description

Summative Assessment

Session Description

Module Name

ERP Application - Intermediate

Competency Unit

IT-RG-403S-1-SAP MM (IN) : Develop non-functional requirements for a business solution

By end of this module, the learner should be able to gain the following knowledge:

  • Procurement optimization such as contract.
  • Determination of the source.
  • Concept of Material requirement planning.
  • Different types of Material requirement planning.
  • Advanced Inventory Transactions.
  • Physical Inventory of stocks.

 

By end of this module, the learner should be able to perform the following activities:

  • Execute contract.
  • Create the source records for procurement.
  • Release the purchase documents.
  • Execute material requirement planning.
  • Conduct the physical inventory using SAP inventory system.
  • Execute the special procurement process
  • Perform required configuration settings

Validity Period: 07-Nov-2020

Course Developer: Lithan Academy

SAP MM (PD - Advanced) - ERP Application - Advanced

Outline
Schedule
Module Name

ERP Application - Advanced

Session Outline Activities

e-Learning 1

IU1: MM Organisation Level Configuration
IU2: Vendor Master Data Configuration
IU3: Material Master Data Configuration

e-Learning 2

IU4: Valuation and Account Assignment - I
IU5: Valuation and Account Assignment - II
IU6: Purchasing Configuration

Flipped Class 1

Assignment 1

Assignment 2

e-Learning 3

IU7: Flow of ABAP Programs
IU8: ABAP Workbench

e-Learning 4

IU9: ABAP Language Elements
IU10: Modularistion in ABAP

e-Learning 5

IU11: Complex Data Objects
IU12: Classic ABAP Reports

Flipped Class 2

Assignment 3

Assignment 4

Project Mentoring 1

Project Implementation  1

Project Mentoring 2

Session Description

Project Implementation 2

Session Description

Project Implementation 3

Session Description

Summative Assessment

Session Description

Module Name

ERP Application - Advanced

Competency Unit

IT-DD-305S-1- SAP MM (AD) : Develop program

IT-RG-404S-1-SAP MM (AD) : Translate Business needs into functional requirements

By end of this module, the learner should be able to gain the following knowledge:

  • Configuration of Plant, purchase organization, Storage location
  • Vendor master configuration – account groups, number ranges
  • Material master configuration – Materials types
  • Introduction to automatic account determination
  • Special cases of account determination
  • Functions of the User Exits
  • Reports using programmes

 

By end of this module, the learner should be able to perform the following activities:

  • Configuring Plant, purchase organization, Storage location according to the client requirements
  • Configuring account groups, partner functions for vendor master
  • Configuring different material types
  • Configuring automatic account determination settings
  • Configuring material types according to the account postings
  • Working on User Exits
  • Writing basic ABAP programming
  • Using LSMW & BDS for data migration

Validity Period: 07-Nov-2020

Course Developer: Lithan Academy

SAPCP (MM) - ERP Application - Capstone Project

Outline
Schedule
Module Name

ERP Application - Capstone Project

Session Outline Activities

Mentoring 1 - Project Brief

Session Description

Implementation 1

Session Description

Mentoring 2

Session Description

Implementation 2

Session Description

Mentoring 3

Session Description

Implementation 3

Session Description

Mentoring 4

Session Description

Implementation 4

Session Description

Mentoring 5

Session Description

Implementation 5

Session Description

Mentoring 6

Session Description

Implementation 6

Session Description

Mentoring 7

Session Description

Implementation 7

Session Description

Mentoring 8

Session Description

Implementation 8

Session Description

Summative Assessment 

Session Description

Module Name

ERP Application - Capstone Project

Competency Unit

IT-AS-401S-1 (MM) : Analyse and Troubleshoot application problem

By end of this module, the learner should be able to perform the following activities:

  • Analyse the given real time scenario
  • Gather functional & Nonfunctional requirements from the clients
  • Map the client requirements of Materials Management with ERP system
  • Configure the Materials Management systems according to the client requirements
  • Create required master data
  • Perform the all procurement related transactions
  • Execute inventory transactions for all the procurement and inventory transactions
  • Perform vendor invoice processing
  • Generate required Materials Management reports

Validity Period: 07-Nov-2020

Course Developer: Lithan Academy

BPE - NICF-Business Process Engineering (SF) (CRS-Q-0031968-ICT)

Outline
Schedule
Module Name

NICF-Business Process Engineering (SF) (CRS-Q-0031968-ICT)

Session Outline Activities

Session 1: Orientation & Lecture - Live (3 hrs)

The student has to attend a Live Orientation Session conducted at LA campus or go through a recording of the Orientation Session.

After the Orientation, the Lecturer will introduce the module by conducting the lectures on:

  • IU1: Introduction to Business Process Engineering
  • IU2: Process Management and work flow 

Session 2: Lecture – Live (3 hrs)

The lecturer will deliver lectures & demo  in the class room related to the topics of corresponding IUs :

  • IU3: Process Modelling Pitfalls
  • IU4: Business Process Model and Notation  (BPMN) – Part 1

Before session:The Student will engage in e-learning to LEARN IU3 & IU4 (off campus - 3 hrs)

The Student should complete self-assessments

Student can approach Online Support for any queries or guidance

Session 3: Lecture – Live (3 hrs)

The lecturer will deliver lectures & demo  in the class room related to the topics of corresponding IUs :

  • IU5: Business Process Model and Notation  (BPMN) – Part 2
  • IU6: Business objects 

Before session:The Student will engage in e-learning to LEARN IU5 & IU6 (off campus - 3 hrs)

The Student should complete self-assessments

Student can approach Online Support for any queries or guidance

Session 4: Lab Exercises – On Campus (3 hrs)

The Student will PERFORM activities related to IU1 - IU6 in Server Lab environment 

Session 5: Lecture – Live (3 hrs)

The lecturer will deliver lectures & demo in the class room related to the topics of corresponding IUs:

  • IU7: Organizational Plans
  • IU8: Developing a Workflow 

Before session:The Student will engage in e-learning to LEARN IU7 & IU8 (off campus - 3 hrs)

The Student should complete self-assessments

Student can approach Online Support for any queries or guidance

Session 6: Lab Exercises On Campus (3 hrs)

The Student will PERFORM activities related to IU7 & IU8 in Server Lab environment 

Session 7: Lecture – Live (3 hrs)

The lecturer will deliver lectures & demo  in the class room related to the topics of corresponding IUs :

  • IU9:Converting EPCs to workflow
  • IU10: Business Objects & Containers 

Before session:The Student will engage in e-learning to LEARN IU9 & IU10 (off campus - 3 hrs)

The Student should complete self-assessments

Student can approach Online Support for any queries or guidance

Session 8: Lab Exercises On Campus (3 hrs)

The Student will PERFORM activities related to IU9 & IU10 in Server Lab environment 

Session 9: Lecture – Live (3 hrs)

The lecturer will deliver lectures & demo  in the class room related to the topics of corresponding IUs :

  • IU11: XML, EDI and workflow
  • IU12: Business Process Management(BPM)

Before session:The Student will engage in e-learning to LEARN IU11 & IU12 (off campus - 3 hrs)

The Student should complete self-assessments

Student can approach Online Support for any queries or guidance

Session 10: Lab Exercises On Campus (3 hrs)

The Student will PERFORM activities related to IU11 & IU12 in Server Lab environment 

Session 11: Tutoring - Live (3 hrs)

  • Student should present the project up to Milestone 1 – Process modelling and seek tutor’s feedback.
  • Student can seek support & guidance for the milestone 2  of the project
  • Tutor will provide necessary feedback & guidance

Before session:

  • Student will be given a project brief  which comprises few task in server environment
  • Student should complete the task up to the milestone 1
  • Student can seek online support if needed

Session 12: Tutoring - Live (3 hrs)

  • Student should present the project up to Milestone 2 – Business Workflow and seek tutor’s feedback.
  • Tutor will provide necessary feedback & guidance

Before session:

  • Student will be given a project brief  which comprises few task in server environment
  • Student should complete the task up to the milestone 2
  • Student can seek online support if needed

Session 13: Summative Assessment (30 mins)

Assessor will review and provide feedback on the project

During session: Assessor will assess the student through oral questions

Module Name

NICF-Business Process Engineering (SF) (CRS-Q-0031968-ICT)

Competency Unit

ICT-SNA-5012-1.1 : Enterprise architecture (2 Credit Values)

By end of this module, the learner should be able to gain the following knowledge:

  • Describe the changing business environment and the importance of applying Business Process Engineering concepts to respond to that environment;
  • Introduction to SAP work flow
  • How the workflow management systems work
  • Identify tasks by analyzing the workflow diagram
  • Identify actors and work flows in a business process
  • Utility of automated workflows for monitoring and controlling business processes  

By end of this module the learner should be able to perform the following activities:

  • Implement a workflow using SAP WebFlow;
  • Design an organisational plan to support a workflow;
  • Use Event-Driven Process Chains to describe a business process;
  • Model a process using BPMN;
  • Identify and examining Business Objects for use in workflow
  • Identify error and Diagnosis

Validity Period: Until 07-Nov-2020

Course Developer: Victoria University

ITOCM - NICF-IT Organisation Change Management (CRS-Q-0025054-MF)

Outline
Schedule
Module Name

NICF-IT Organisation Change Management (CRS-Q-0025054-MF)

Session Outline Activities

Session 1: Orientation & Lecture - Live (3 hrs)

The student has to attend a Live Orientation Session conducted at LA campus or go through a recording of the Orientation Session.

After the Orientation, the Lecturer will introduce the module by conducting the lectures on:

  • IU1: Introduction to organizational change 
  • IU2: The Environment of Change

Session 2: Lecture – Live (3 hrs)

The lecturer will deliver lectures & demo  in the class room related to the topics of corresponding IUs :

  • IU3: Leadership and the role of the change agent 
  • IU4: Managing resistance and organisational culture

Before session:The Student will engage in e-learning to LEARN IU3 & IU4 (off campus - 3 hrs)

The Student should complete self-assessments

Student can approach Online Support for any queries or guidance

Session 3: Lecture – Live (3 hrs)

The lecturer will deliver lectures & demo  in the class room related to the topics of corresponding IUs :

  • IU5: The Process of  organizational change
  • IU6: Organisational development and change

Before session:The Student will engage in e-learning to LEARN IU5 &IU6 (off campus - 3 hrs)

The Student should complete self-assessments

Student can approach Online Support for any queries or guidance

Session 4: Lab Exercises – On Campus (3 hrs)

The Student will PERFORM activities realted to IU1 - IU6 in Server Lab environment 

Session 5: Lecture – Live (3 hrs)

The lecturer will deliver lectures & demo  in the class room related to the topics of corresponding IUs:

  • IU7: OD interventions people and process
  • IU8: OD Interventions: Strategy and Structure

Before session:The Student will engage in e-learning to LEARN IU7& IU8 (off campus - 3 hrs)

The Student should complete self-assessments

Student can approach Online Support for any queries or guidance

Session 6: Lab Exercises On Campus (3 hrs)

The Student will PERFORM activities realted to IU7 & IU8 in Server Lab environment 

Session 7: Lecture – Live (3 hrs)

The lecturer will deliver lectures & demo  in the class room related to the topics of corresponding IUs :

  • IU9: Organisational transformation and change
  • IU10: Change in a chaotic and unpredictable environment

Before session:The Student will engage in e-learning to LEARN IU9 & IU10 (off campus - 3 hrs)

The Student should complete self-assessments

Student can approach Online Support for any queries or guidance

Session 8: Lab Exercises On Campus (3 hrs)

The Student will PERFORM activities realted to IU9 & IU10 in Server Lab environment 

Session 9: Lecture – Live (3 hrs)

The lecturer will deliver lectures & demo  in the class room related to the topics of corresponding IUs :

  • IU11: Competitive and collaborative strategies
  • IU12: Future directions

Before session:The Student will engage in e-learning to LEARN IU11 & IU12 (off campus - 3 hrs)

The Student should complete self-assessments

Student can approach Online Support for any queries or guidance

Session 10: Lab Exercises On Campus (3 hrs)

The Student will PERFORM activities realted to IU11 & IU12 in Server Lab environment 

Session 11: Tutoring - Live (3 hrs)

  • Student should present the project up to Milestone 1  and seek tutor’s feedback.
  • Student can seek support & guidance for the milestone 2  of the project
  • Tutor will provide necessary feedback & guidance

Before session:

  • Student will be given a project brief  which comprises few task in server environment
  • Student should complete the task up to the milestone 1
  • Student can seek online support if needed

Session 12: Tutoring - Live (3 hrs)

  • Student should present the project up to Milestone 2 and seek tutor’s feedback.
  • Tutor will provide necessary feedback & guidance

Before session:

  • Student will be given a project brief  which comprises few task in server environment
  • Student should complete the task up to the milestone 2
  • Student can seek online support if needed

Session 13: Summative Assessment (45 mins)

Assessor will review and provide feedback on the project

Before session: Student should submit the project report on the LMS 2 days before Summative Assessment

During session: Student will make the final project presentation

Module Name

NICF-IT Organisation Change Management (CRS-Q-0025054-MF)

Competency Unit

IT-CHG-301E-1 : Contribute to Change (1 Credit Value)

LPM-CHG-401C-0 : Manage Change (3 Credit Values)

By end of this module, the learner should be able to gain the following knowledge:

  • Introduction to organisation change management
  • Role and responsibilities of organisation change agents
  • Organisation change and intervention strategies
  • The Process of  organizational change
  • Competencies of an effective organization development practitioner
  • Overview of Transformation Leadership

By end of this module, the learner should be able to perform the following activities:

  • Explain the components and processes of organisation change and evaluate their implications for managers in a global and culturally diverse working environment
  • Investigate, interpret and assess change and development philosophies and associated models
  • Evaluate suitable change strategies for the relevant levels; individual, group, inter-group and organization
  • Explain the managerial and leadership implications of managing change in any given organisations
  • Demonstrate personal and group-based skills necessary to manage change processes

Validity Period: Until 07-Nov-2020

Course Developer: Victoria University

CRM - CRM Applications

Outline
Schedule
Module Name

CRM Applications

Session Outline Activities

Session 1: Orientation & Lecture - Live (3 hrs)

The student has to attend a Live Orientation Session conducted at LA campus or go through a recording of the Orientation Session.

After the Orientation, the Lecturer will introduce the module by conducting the lectures on:

  • IU1: Introduction to CRM/Understanding relationships
  • IU2: Planning & implementing CRM projects. Creating cases 

Session 2: Lecture – Live (3 hrs)

The lecturer will deliver lectures & demo  in the class room related to the topics of corresponding IUs :

  • IU3: Planning & implementing CRM projects. Creating contracts, Partner selection
  • IU4: Customer Portfolio Management ( CPM )

Before session:The Student will engage in e-learning to LEARN IU3 & IU4 (off campus - 3 hrs)

The Student should complete self-assessments

Student can approach Online Support for any queries or guidance

Session 3: Lecture – Live (3 hrs)

The lecturer will deliver lectures & demo  in the class room related to the topics of corresponding IUs :

  • IU5: IT for CRM
  • IU6: Managing the customer lifecycle: acquisition, retention & development , Queue management  

Before session:The Student will engage in e-learning to LEARN IU5 & IU6 (off campus - 3 hrs)

The Student should complete self-assessments

Student can approach Online Support for any queries or guidance

Session 4: Lab Exercises – On Campus (3 hrs)

The Student will PERFORM activities related to IU1 - IU6 in Server Lab environment 

Session 5: Lecture – Live (3 hrs)

The lecturer will deliver lectures & demo  in the class room related to the topics of corresponding IUs:

  • IU7: Marketing automation & Working with the product catalogue
  • IU8: Sales-force automation ( SFA) & Metrices & Goals

Before session:The Student will engage in e-learning to LEARN IU7& IU8 (off campus - 3 hrs)

The Student should complete self-assessments

Student can approach Online Support for any queries or guidance

Session 6: Lab Exercises On Campus (3 hrs)

The Student will PERFORM activities related to IU7& IU8 in Server Lab environment 

Session 7: Lecture – Live (3 hrs)

The lecturer will deliver lectures & demo in the class room related to the topics of corresponding IUs :

  • IU9: Service automation & Service Scheduling
  • IU10: CRM – Best Practices -1

Before session:The Student will engage in e-learning to LEARN IU9 & IU10 (off campus - 3 hrs)

The Student should complete self-assessments

Student can approach Online Support for any queries or guidance

Session 8: Lab Exercises On Campus (3 hrs)

The Student will PERFORM activities related to IU9 & IU10 in Server Lab environment 

Session 9: Lecture – Live (3 hrs)

The lecturer will deliver lectures & demo  in the class room related to the topics of corresponding IUs :

  • IU11: CRM – Best Practices -2
  • IU12: CRM – Best Practices -3

Before session:The Student will engage in e-learning to LEARN IU11 & IU12 (off campus - 3 hrs)

The Student should complete self-assessments

Student can approach Online Support for any queries or guidance

Session 10: Lab Exercises On Campus (3 hrs)

The Student will PERFORM activities related to IU11 & IU12 in Server Lab environment 

Session 11: Tutoring - Live (3 hrs)

  • Student should present the project up to Milestone 1 – Process modelling and seek tutor’s feedback.
  • Student can seek support & guidance for the milestone 2  of the project
  • Tutor will provide necessary feedback & guidance

Before session:

  • Student will be given a project brief  which comprises few task in server environment
  • Student should complete the task up to the milestone 1
  • Student can seek online support if needed

Session 12: Tutoring - Live (3 hrs)

  • Student should present the project up to Milestone 2 – Business Workflow and seek tutor’s feedback.
  • Tutor will provide necessary feedback & guidance

Before session:

  • Student will be given a project brief  which comprises few task in server environment
  • Student should complete the task up to the milestone 2
  • Student can seek online support if needed

Session 13: Summative Assessment (1hr)

Assessor will review and provide feedback on the project

During session:Assessor will assess the student through oral questions

Module Name

CRM Applications

Competency Unit

IT-SA-402S-1 : Develop sales support and customer management programs (2 Credit Values)

IT-GSM-301S-1 (CRM) : Implement sales and marketing activities (2 Credit Values)

By end of this module, the learner should be able to gain the following knowledge:

  • Theoretical aspects of CRM across the main areas of sales, services and marketing
  • Strategic, operational, analytical and collaborative value of CRM within an organization
  • Understanding of how CRM can be used to segment existing and newly acquired clients
  • The relationship that CRM has within the ERP systems environment of large organisations
  • The different areas of CRM software

By end of this module, the learner should be able to perform the following activities:

  • Create and launch a campaign
  • Evaluation and selection of partner
  • Create sales transaction
  • Create and Manage Queues
  • Build a customer segment – Target group selection using Segment builder
  • Create  a new transaction type – Implementation (Customizing) CRM
  • Create  Sales reports 

BAO6714 - Computerised Accounting in an ERP System

Outline
Schedule
Module Name

Computerised Accounting in an ERP System

Session Outline Activities

Session 1: Lecture - Live (1 hour, 30 minutes)

The lecturer will deliver lectures & demo  in the class room related to the topics of corresponding IU:

  • IU 1: Introduction to SAP Accounting Basic

 

Session 2: Lab Exercises – On Campus (1 hour, 30 minutes)

The Student will PERFORM activities related to  Navigation in Server Lab environment 

 

Session 3: Lecture – Live (1 hour, 30 minutes)

The lecturer will deliver lectures & demo in the class room related to the topics of corresponding IU:

  • IU 2: Enterprise Modelling

Session 4: Lab Exercises – On Campus (1 hour, 30 minutes)

The Student will PERFORM activities related to IU3 - Configuration in Server Lab environment 

Session 5: Lecture – Live (1 hour, 30 minutes)

The lecturer will deliver lectures & demo  in the class room related to the topics of corresponding IU:

  • IU 3: Configuration

Session 6: Lab Exercises - On Campus (1 hour, 30 minutes)

The Student will PERFORM activities related to IU 3 - Configuration in Server Lab environment 

Session 7: Lecture – Live (1 hour, 30 minutes)

The lecturer will deliver lectures & demo  in the class room related to the topics of corresponding IU:

  • IU 4: Financial Accounting Part 1

Session 8: Lab Exercises - On Campus (1 hour, 30 minutes)

The Student will PERFORM activities related to General ledger in Server Lab environment 

Session 9: Lecture – Live (1 hour, 30 minutes)

The lecturer will deliver lectures & demo  in the class room related to the topics of corresponding IU:
  • IU 5 : Financial Accounting Part 2

Session 10: Lab Exercises - On Campus (1 hour, 30 minutes)

The Student will PERFORM activities related to General Ledger in Server Lab environment 

Session 11: Lecture – Live (1 Hour 30 minutes)

The lecturer will deliver lectures & demo  in the class room related to the topics of corresponding IU:

  • IU6: Integrating FI and CO

Session 12: Lab Exercises On Campus (1 hour, 30 minutes)

The Student will PERFORM activities related to General Ledger in Server Lab environment 

Session 13: Lecture – Live (1 hour, 30 minutes)

The lecturer will deliver lectures & demo  in the class room related to the topics of corresponding IU:

  • IU 7: LO-MM Procurement

Session 14: Lab Exercises - On Campus (1 hour, 30 minutes)

The Student will PERFORM activities related to AP Procurement in Server Lab environment 

Session 15: Lecture – Live (1 hour, 30 minutes)

The lecturer will deliver lectures & demo  in the class room related to the topics of corresponding IU:

  • IU 8 : Sales & Distribution

Session 16: Assessment (1 hour, 30 minutes)

Theory test will be conducted on topics 1 - 6

Session 17: Lecture – Live (1 hour, 30 minutes)

The lecturer will deliver lectures & demo  in the class room related to the topics of corresponding IU:

  • IU 9: Asset Accounting

Session 18: Lab Exercises - On Campus (1 hour, 30 minutes)

The Student will PERFORM activities related to AR Sales and Distribution in Server Lab environment 

Session 19: Lab Exercise (3 hrs)

The Student will PERFORM activities related to IU9 - Assest Accounting in Server Lab environment 

Session 20: Lab Exercises - On Campus (3 hrs)

The Student will PERFORM activities related to IU9 - Asset Accounting in Server Lab environment 

Session 21: Assessment (3 hrs)

Practical test will be conduced which is a supervised closed book test

 

Module Name

Computerised Accounting in an ERP System

Competency Unit

BAO6714 : Computerised Accounting in an ERP System

By end of this module, the learner should be able to gain the following knowledge:

  • Basic Principles of accounting
  • SAP FI Enterprise Structure
  • Master Data related to General Ledger accounts, profit centres , customer & vendor accounts
  • Document control in posting periods, posting authorisations, change control
  • Different posting control of payment terms, taxes codes, cash discounts
  • Special general ledger transactions
  • Clearing and parking documents

By end of this module the learner should be able to perform the following activities:

  • Critically analyse the various ERP vendors and ERP products on the market and evaluate the different hardware/software acquisition alternatives for different business contexts
  • Interrogate the different approaches to organising an information system, such as best-of-breed, ERP, and enterprise application integration
  • Critically evaluate and validate, from an accounting perspective, an ERP implementation for large organisations
  • Elucidate how master data is organised in an ERP system to resolve complex business problems
  • Debate how multi-national companies handle a variety of currencies, languages and different reporting requirements in accord with standards relevant to an international context
  • Recommend various control mechanisms in the ERP system and justify professional judgements to both specialist and non-specialist audiences

BMO6630 - Business Research Methods

Outline
Schedule
Module Name

Business Research Methods

Session Outline Activities

Session 1: Lecture -Live (3 Hours)

The lecturer will deliver lectures & demo  in the class room related to the topics of corresponding IU :

IU 1: Overview and Research Ethics

 

Session 2: Lecture - Live (3 Hours)

The lecturer will deliver lectures & demo in the class room related to the topics of corresponding IU :

IU 2: Research Process & Design

Session 3: Lecture - Live (3 Hours)

The lecturer will deliver lectures & demo in the class room related to the topics of corresponding IU :

IU 3: Critically Reviewing the Literature

 

Session 4: Lecture - Live (3 Hours)

The lecturer will deliver lectures & demo in the class room related to the topics of corresponding IU:

IU 4: Secondary Data Analysis 

Session 5: Lecture - Live (3 Hours)

The lecturer will deliver lectures & demo in the class room related to the topics of corresponding IU:

IU 5: Quantitative Business Research - Surveys and Questionnaire Design

Session 6: Lecture - Live (3 Hours)

The lecturer will deliver lectures & demo in the class room related to the topics of corresponding IU:

IU 6: Quantitative Business Research - Measurement Scales & Attitude Measurement

Session 7 : Lecture - Live (3 Hours)

The lecturer will deliver lectures & demo in the class room related to the topics of corresponding IU:

IU  7: Sampling & Fieldwork

Session 8 : Lecture - Live (3 Hours)

The lecturer will deliver lectures & demo in the class room related to the topics of corresponding IU:

IU 8: Quantitative Business Research - Data Collection and Data Analysis & Reporting

Session 9: Lecture - Live (3 Hours)

The lecturer will deliver lectures & demo in the classroom related to the topics of the corresponding IUs: 

IU9: Qualitative Business Research - Focus groups, In-depth interviews , Phenomenology & Observations

 

Session 10: Lecture - Live (3 Hours)

The lecturer will deliver lectures & demo in the class room related to the topics of corresponding IU :

IU 9: Qualitative Business Research - Coding, Analysis & Reporting

Session 11: Subject Review & Exam Preparation (3 hours)

The lecturer will conduct the subject review and brief on exam preparation

Module Name

Business Research Methods

Competency Unit

BMO6630 : Business Research Methods

By end of this module, the learner should be able to gain the following knowledge:

  • Business research methods and the research process
  • Various research methodologies and how to use them to conduct research
  • Importance of ethical research conduct, and considerations of sampling and fieldwork
  • How to present research results

By end of this module the learner should be able to perform the following activities:

  • Review, analyse and critique discipline-based knowledge in businesses and organisations to identify and interrogate complex problems and develop a broad perspective of discipline-related research undertakings, both in general and more specifically research within one or more sub-discipline
  • Critically review basic research construction and evaluation and demonstrate discipline-appropriate application of research terminology
  • Justify the use of research methodologies as relevant to particular examples of social and business research investigations
  • Conceptually map the research process, identifying researchable problems and developing a defensible conceptual framework for research
  • Conduct critical reviews of research output
  • Discriminate theories relevant to the applicability and limitations of experimental, survey and case study research

BCO6672 - The Information Systems Professional

Outline
Schedule
Module Name

The Information Systems Professional

Session Outline Activities

Session 1: Lecture -Live (3 Hours)

The lecturer will deliver lectures & demo in the class room related to the topics of corresponding IU:

  • IU 1: Introduction to Information Technology

Session 2 : Lecture - Live (3 Hours)

The lecturer will deliver lectures & demo n the class room related to the topics of corresponding IU:

  • IU 2: Ethics , Communication and Group Dynamics

Session 3 : Lecture - Live (3 Hours)

The lecturer will deliver lectures & demo in the class room related to the topics of corresponding IU:

  • IU 3 : Digital Divide

Session 4 : Lecture - Live (3 Hours)

The lecturer will deliver lectures & demo  in the class room related to the topics of corresponding IU:

  • IU 4 : Cybercrime

Session 5 : Assessment 1 (3 Hours)

Assessment will be conducted for Teams of three on a topic on Ethical Issues in Information Technology 

Session 6 : Lecture -Live (3 Hours)

The lecturer will deliver lectures & demo in the class room related to the topics of corresponding IU:

  • IU 5: Censorship of the Internet

Session 7 : Lecture - Live (3 Hours)

The lecturer will deliver lectures & demo in the class room related to the topics of corresponding IU:

  • IU 6: Outsourcing and Crowdsourcing

Session 8 : Lecture - Live (3 Hours)

The lecturer will deliver lectures & demo  in the class room related to the topics of corresponding IU:

  • IU 7: E-Government and E-Democracy

Session 9 : Lecture - Live (3 Hours)

The lecturer will deliver lectures & demo in the class room related to the topics of corresponding IU:

  • IU 8: Negotiation and Mediation Theory

Session 10 : Lecture - Live (3 Hours)

The lecturer will deliver lectures & demo in the class room related to the topics of corresponding IU:

  • IU 9: Online Dispute resolution

Session 11 : Subject Review - Live (3 Hours)

The lecturer will conduct a subject review

Session 12 : Assessment (3 Hours)

Mediation case study on IT Outsourcing will be conducted 

 

After session - Each learner will be required to write an individual 500 word discussion of their mediation.

This has to be submitted within a week from 12th session 

Module Name

The Information Systems Professional

Competency Unit

BCO6672 : The Information Systems Professional

By end of this module, the learner should be able to gain the following knowledge:

  • Understand ICT communication and management skills required by an ICT professional
  • Contemporary issues relevant to an ICT professional 
  • Importance of IT and responsibilities of IT professionals
  • Role of an information professional within the business environment

By end of this module the learner should be able to perform the following activities:

  • Critically analyse scenarios of ICT use and clearly identify the issues, consequences and alternative views
  • Justify diversity and ethical principles to case situations of ICT use
  • Exemplify the role of IT professionals and their interactions with users of information and the wider community through debate and practice as a responsible and ethical member of the Information Technology profession
  • Advocate for the issues and requirements of ethical compliance as an information professional including legal and legislative requirements for IT professional practice for individual and public good
  • Argue the role played by IT and responsibilities of IT professionals in influencing and achieving business goals ethically in contemporary organisations

BGP7730 - Business Research Project

Outline
Schedule
Module Name

Business Research Project

Session Outline Activities

Session 1: Lecture - Live (3 hrs)

The lecturer will deliver lectures & demo  in the class room related to the topics of corresponding IU:

  • IU1: Introducing Research Projects and Ethics

Session 2 : Lecture – Live (3 hrs)

The lecturer will deliver lectures & demo  in the class room related to the topics of corresponding IU:

  • IU 2: Identifying the Research Aims / Objectives

Session 3: Lecture – Live (3 hrs)

The lecturer will deliver lectures & demo  in the class room related to the topics of corresponding IU:

  • IU 3: Writing a Literature Review 

Session 4: Lab Exercises - On Campus (3 hrs)

Learner will do the Project in class

Session 5: Project Implementation (3 hrs)

Learner will submit Research Proposal

Session 6 : Lecture - Live hrs)

The lecturer will deliver lectures and demo in the classroom related to the topics of the corressponding IU's:

IU 4:

 

Session 7 : Tutoring – Live (3 hrs)

The learner will brief the students on project

Session 8 : Project Implementation - Online (3 hrs)

Learners will submit the project

Session 9: Lecture – Live (3 hrs)

The lecturer will deliver lectures & demo in the classroom related to the corresponding IU's:

IU 5:

Session 10: Tutoring – On Campus (3 hrs)

Learner will do the Project in class

Session 11: Project implementation – Off Campus (3 hrs)

Learner will do the Project in class  

Session 12: Tutoring - On Campus (3 hrs)

Learner will do the Project in class

Session 13: Assessment (3 Hours)

Learner will present the project to a panel comprising representatives drawn from Industry.

Module Name

Business Research Project

Competency Unit

BGP7730 : Business Research Project

By end of this module, the learner should be able to perform the following activities:

  • Systematically identify user or business needs and contextualise them within the current literature
  • Generate, critically evaluate and defend both existing and new solutions to client needs such as technology, process and tools in the study field of choice
  • Articulate and critique the link between entrepreneurship and innovation
  • Apply theoretical frameworks and disciplinary knowledge and skills to complex problem solving in their chosen area of study in business solutions or entrepreneurship
  • Persuasively argue propositions, findings, conclusions or recommendations to professional peers
  • In collaboration with others, demonstrate responsibility and accountability for own learning and all aspects of the work or functions required by a team

BCO6653 - Management of Information Technology

Outline
Schedule
Module Name

Management of Information Technology

Session Outline Activities

Session 1: Orientation & Lecture - Live (2 hrs)

The student has to attend a Live Orientation Session conducted at LA campus or go through a recording of the Orientation Session.

After the Orientation, the Lecturer will introduce the module by conducting the lectures on:

  • IU1: Introduction to management of Information technology and The Information Systems Strategy Triangle

Session 2: Tutorial Activity - On Campus (1 hour)

Learner will PERFORM activities related to IT management Issues

Session 3: Lecture - Live (2 Hours)

The lecturer will deliver lectures & demo in the class room related to the topics of corresponding IU:

  • IU 2: Strategic Use of Information Resources , organizational strategy and information systems

 

 

Session 4 : Tutorial Activity - On Campus (1 hour)

Learner will PERFORM activities related to  Preparing a Mind Map

Session 5: Lecture - Live (2 Hours)

The lecturer will deliver lectures & demo  in the class room related to the topics of corresponding IU:

  • IU 3: Information Systems and the Design of Work

Session 6: Tutorial Activity - On Campus (1 hour)

Learner will PERFORM activities related to MInd map of Work plan

Session 7: Lecture - Live (2 Hours)

The lecturer will deliver lectures & demo  in the class room related to the topics of corresponding IU:

IU 4: Information Systems for Managing Business Processes Architecture & Infrastructure

Session 8: Tutorial Activity - On Campus (1 hour)

Learner will PERFORM activities related to Sourcing References, Online Databases & Google Scholar

Session 9: Lecture -Live (2 Hours)

The lecturer will deliver lectures & demo in the class room related to the topics of corresponding IU:

IU 5: The Business of IT

Session 10: Tutorial Activity - On Campus (1 hour)

Assessment  1 & 2 Milestone Check

Session 11: Lecture - Live (2 Hours)

The lecturer will deliver lectures & demo  in the class room related to the topics of corresponding IU:

IU 6: Governance of the Information Systems organization Information systems Sourcing

Session 12 : Tutorial Activity - On Campus (1 hour)

The lecturer will guide the students on oral presentations

Session 13: Lecture -Live (2 Hours)

The lecturer will deliver lectures & demo  in the class room related to the topics of corresponding IU:

  • IU 7: Managing IT Projects Knowledge Management, Business Intelligence & Analytics
  • IU 8:Using information Ethically

Session 14: Tutorial Activity - On Campus (1 hour)

Assessment 1& 2 Milestone Check

Session 15 : Assessment (2 Hours)

A Theory test will be conducted

Session 16 : Tutorial Activity - On Campus (1 hour)

Assessment 1 & 2 Milestone check

Session 17 : Lecture - Live (2 Hours)

The lecturer will deliver lectures & demo  in the class room related to the topics of corresponding IU:

  • IU 9: Analysis of IT Manager Responses / References Check

Session 18: Tutorial Activity - On Campus (1 hour)

Assessment  1 & 2 Milestone check

Session 19: Assessment (3 Hours)

Learner will make Assignment 2 Final presentation

 
 

Session 20: Assessment (3 Hours)

Learner will make Assignment 2 Final presentation      

Session 21: Assessment (3 Hours)

Learner will make Assignment 2 Final presentation    

Module Name

Management of Information Technology

Competency Unit

BCO6653 : Management of Information Technology

By end of this module, the learner should be able to gain the following knowledge:

  • The Information Systems Strategy Triangle  
  • Strategic Use of Information Resources  
  • Information Systems and the Design of Work  
  • Information Systems Sourcing  
  • Analysis of IT manager responses 
  • Using Information Ethically  

By end of this module, the learner should be able to skill the following activities:

  • Analyse and distil current research and developments in information technology management in the context of environmental, social and cultural responsibilities
  • Diagnose complex information technology problems and apply relevant methods and techniques to optimise management of information resources
  • Critically review academic and practitioner publications, present the evaluations and lead group discussions on the evaluations
  • Plan, prepare and compose a substantial research paper on a designated topic

BCO6656 - Information Technology Project Management

Outline
Schedule
Module Name

Information Technology Project Management

Session Outline Activities

Session 1: Lecture - Live (2 Hours)

The lecturer will deliver lectures & demo  in the class room related to the topics of corresponding IU:

  • IU 1: Introduction to Project Management

Session 2: Tutorials Activity - On Campus -Live (1 Hour)

The student will perform activities related to IU1: Introduction to Project Management

Session 3: Lecture - Live (2 Hours)

The lecturer will deliver lectures & demo  in the class room related to the topics of corresponding IU:

  • IU 2: Planning

Session 4: Tutorials Activity - On Campus -Live (1 Hour)

The student will perform activities related to Introduction to Project Scheduling

Session 5: Lecture - Live (2 Hours)

The lecturer will deliver lectures & demo  in the class room related to the topics of corresponding IU:

  • IU 3: PMBOK

Session 6: Tutorials Activity - On Campus -Live (1 Hour)

The student will perform activities related to project scheduling

Session 7: Lecture - Live (2 Hours)

The lecturer will deliver lectures & demo  in the class room related to the topics of corresponding IU:

  • IU 4: PRINCE 2

Session 8: Tutorials Activity - On Campus -Live (1 Hour)

The student will perform activities related to project scheduling

Session 9 : Lecture - Live (2 Hours)

The lecturer will deliver lectures & demo  in the class room related to the topics of corresponding IU:

  • IU 5: Risk 

Session 10: Assessment (1 hour)

A tutorial based assessment will be conducted on Project  Charter

Session 11: Lecture - Live (2 Hours)

The lecturer will deliver lectures & demo  in the class room related to the topics of corresponding IU:

IU 6: Quality

Session 12: Tutorials Activity - On Campus -Live (1 Hour)

The student will perform activities related to project scheduling

Session 13: Lecture - Live (2 Hours)

The lecturer will deliver lectures & demo  in the class room related to the topics of corresponding IU:

  • IU 7: Change

Session 14: Tutorials Activity - On Campus -Live (1 Hour)

The student will perform activities related to project scheduling

Session 15:Lecture - Live (2 Hours)

The lecturer will deliver lectures & demo  in the class room related to the topics of corresponding IU:

IU 8: Control & Closure

Session 16: Tutorials Activity - On Campus -Live (1 Hour)

The student will perform activities related to project scheduling

Session 17: Lecture Live (2 Hours)

The lecturer will deliver lectures & demo  in the class room related to the topics of corresponding IU:

  • IU 9: Human Factors

Session 18: Tutorials Activity - On Campus -Live (1 Hour)

 The student will perform activities related to project scheduling

Session 19: Lecture - Live (2 Hours)

The lecturer will deliver lectures & demo  in the class room related to the topics of corresponding IU:

IU 10: Agile and P3O

Session 20: Tutorials Activity - On Campus -Live (1 Hour)

The student will perform activities related to project scheduling

Session 21: Lecture - Live (2 Hours)

The lecturer will deliver lectures & demo  in the class room related to the topics of corresponding IU:

  • IU 11: IT Project Success

Session 22: Tutorials Activity - On Campus -Live (1 Hour)

The lecturer will conduct a review session

Session 23: Assessment (3 Hours)

A Practical exam will be conducted on an MS Project 2010 schedule 

Module Name

Information Technology Project Management

Competency Unit

BCO6656 : Information Technology Project Management

By end of this module, the learner should be able to gain the following knowledge:

  • Introduction to project management 
  • Introduction to project scheduling
  • Different risks of project
  • Human factors in project management
  • Maintaining quality in project management

By end of this module, the learner should be able to perform the following activities:

  • Devise a charter and project plan that respond to an authentic business IT scenario integrating best practice projectm management techniques
  • Critically evaluate client requirements and develop a professional standard project schedule using project management software that responds to client needs
  • Examine and respond to project risks through detailed project analysis supported by the use of project management software, to identify salient issues, alternative pathways and report changing status effectively to a professional standard
  • Integrate the principles and concepts of project management to address complex contemporary IT challenges in local, national and global settings

BMO6506 - Work and Organization Systems

Outline
Schedule
Module Name

Work and Organization Systems

Session Outline Activities

Session 1: Lecture - Live (3 Hours)

The lecturer will deliver lectures & demo  in the class room related to the topics of corresponding IU:

  • IU 1 : Introduction to Organizational Behaviour

Session 2: Lecture Live (3 Hours)

The lecturer will deliver lectures & demo  in the class room related to the topics of corresponding IU:

  • IU 2: The individuals in the Organisation

Session 3: Lecture - Live (3 Hours)

The lecturer will deliver lectures & demo  in the class room related to the topics of corresponding IU:

  • IU 3: Groups in Organisation

Session 4: Lecture - Live (3 Hours)

The lecturer will deliver lectures & demo  in the class room related to the topics of corresponding IU:

  • IU 4: Decision making & Problem solving

Session 5: Lecture - Live (3 Hours)

The lecturer will deliver lectures & demo  in the class room related to the topics of corresponding IU:

  • IU 5: Communication in Organisations

Session 6: Lecture - Live (2 Hours)

The lecturer will deliver lectures & demo in the class room related to the topics of corresponding IU:

IU 6: Motivation and Motivation Theories

Session 7: Assessment (1 Hour)

A Mid-term Theory Test will be conducted which contains Critical thinking questions that invite critical analysis and application of theory to practice

Session 8: Lecture - Live (3 Hours)

The lecturer will deliver lectures & demo  in the class room related to the topics of corresponding IU:

IU 7: Organisational Culture

Session 9: Lecture - Live (3 Hours)

The lecturer will deliver lectures & demo  in the class room related to the topics of corresponding IU:

  • IU 8: Leadership

Session 10 : Lecture - Live (3 Hours)

The lecturer will deliver lectures & demo  in the class room related to the topics of corresponding IU:

  • IU 9: Organisational Change
  • IU10:Organisational Structure

Session 11: Lecture - Live (3 Hours)

The lecturer will conduct review

Session 12: Lecture - Live (1 Hour)

The lecturer will conduct a review 

Session 13: Assessment (2 Hours)

Learners have to select a topic or workplace related case sudy and make a Presentation

Session 14: Assessment (2 Hours)

A Theory Exam will be conducted

Module Name

Work and Organization Systems

Competency Unit

BMO6506 : Work and Organisation Systems

By end of this module, the learner should be able to gain the following knowledge:

  • Major organisational system issues that managers need to understand and respond 
  • Understanding of human behaviour and organisational systems/structures through applied learning opportunities
  • Fundamental terms related to workplace and organisational systems
  • Organisational theory applied to social and personal context
  • Relationship between managerial strategies and effective organisational performance;

By end of this module, the learner should be able to perform the following activities:

  • Explain fundamental terms related to workplace and organisational systems such as leadership, management, personality, job-fit, motivation, classical decision making
  • Apply your understanding of these terms in view of contemporary issues such as knowledge workers, diversity, globalisation and culture facing organisations and managers in the working environment
  • Critically evaluate the relationship between managerial strategies and effective organisational performance
  • Develop reflective arguments that analyse and evaluate the work organisation using multiple perspectives and theories
  • Demonstrate enhanced knowledge (organisational theory applied to social and personal context), skills (such as presentation, critical and conceptual skills), and attitudes (such as ethical behaviour, collaborative work and continuous learning) that contribute to effective workplace behaviour in organisations

Who Should Attend

Ideal Candidates

Entry requirements

Minimum Age: 22 Years  

           

Academic Level: Bachelor degree with a specialization in Business, Information Technology or Information Systems OR Bachelor degree in different specialization and a Post Graduate qualification (Graduate Certificate or Graduate Diploma) with a specialization in Business, Information Technology or Information Systems. 

(Note: Unit exemptions may be granted for relevant professional experience which will be assessed on a case by case basis by the Course Coordinator) 

 

Language Proficiency: IELTS 6.5 or its equivalent

Who Should Attend

  • Persona

    Non-IT Professionals who want to embark their career as an SAP Solutions Specialist equipped with a Masters Degree in Business ERP Systems

  • Students who want to embark their career as an SAP Solutions Specialist equipped with a Masters Degree in Business ERP Systems

    Persona
  • Persona

    Non-IT Professionals who want to embark their career as an SAP Solutions Specialist equipped with a Masters Degree in Business ERP Systems

  • Persona

    Students who want to embark their career as an SAP Solutions Specialist equipped with a Masters Degree in Business ERP Systems

Advance Your Career

Advance Your Career

Programme Options 

Career

Train Only Program (CAT B Funding)

Enroll simultaneously to NICF Diploma in Software and Applications (Requirement Gathering and Process Redesign) course  and  related CAT B modules and secure SSG course grant. After completing this Masters degree program, you may get opportunities to work an ERP Business Analyst in ERP Consulting Organization or Enterprises Using ERP Systems

Grad Requirements

Graduation Requirements

To graduate from this course, the learner should meet the following criteria:

  • Minimum attendance of 75% for all Sessions in each of the modules of the qualifications
  • Should have achieved a minimum grade of PASS in each of the VU units and Competent in each of the NICF units

Certificates

Certificates

Following certifications will be awarded to the learner upon meeting the graduation requirements:

  1. Statement of Attainment by SSG, Singapore: IT-RG-401S-1 Determine business expectations and needs
  2. Statement of Attainment by SSG, Singapore: IT-RG-405S-1 Scope implementation requirements
  3. Statement of Attainment by SSG, Singapore: IT-RG-402S-1 Gather data to identify business requirements
  4. Statement of Attainment by SSG, Singapore: IT-RG-403S-1 Develop non-functional requirements for a business solution
  5. Statement of Attainment by SSG, Singapore: IT-DD-305S-1 Develop program
  6. Statement of Attainment by SSG, Singapore: IT-RG-404S-1 Translate business needs into functional requirements
  7. Statement of Attainment by SSG, Singapore: IT-AS-401S-1 Analyse and Troubleshoot application problem
  8. SAP Alliance Certificate : BCO5501 Business Process Engineering
  9. Statement of Attainment by SSG, Singapore: ICT-SNA-5012-1 - Enterprise architecture
  10. Statement of Attainment by SSG, Singapore: IT-CHG-301E-1 - Contribute to Change
  11. Statement of Attainment by SSG, Singapore: LPM-CHG-401C-0 - Manage Change
  12. Statement of Attainment by SSG, Singapore: IT-SA-402S-1 - Develop sales support and customer management programs
  13. Statement of Attainment by SSG, Singapore: IT-GSM-301S-1 - Implement sales and marketing activities
  14. SAP Alliance Certificate : BCO6604 Customer Relationship Management
  15. SAP Alliance Certificate : BAO6714 Computerised Accounting in an ERP System

Course Fees & Funding

Course Fees & Funding
(All fees stated below, are in SGD)

Non-funded

Type Amount
Course Fee 43,000.00
Add: GST (7%) 3,010.00
Processing Fee with GST 46,010.00
Add: Fee Protection Scheme (inclusive of GST) 1,265.27
Total Fee Payable to Lithan 47,275.27
Fee Description

Miscellaneous Fees

Miscellaneous Fee (applicable to all individuals)
Medical Insurance (option)* 96.00 - Payable upon approval of request
Deferment Admin Fee* 160.50 - Payable upon approval of request
Re-module Fee* 0.00 - Refer to Modular course fee which is available on Lithan’s website
Re-sit Exam Fee* 107.00 - Payable upon approval of request
Change of Assessment Date Fee* 64.20 - Payable upon approval of request
Course StructureNote : where applicable (inclusive of GST)

Non-funded

Non-funded
Course Fee 43,000.00
Add: GST (7%) 3,010.00
Processing Fee with GST 46,010.00
Add: Fee Protection Scheme (inclusive of GST) 1,265.27
Total Fee Payable to Lithan 47,275.27

Miscellaneous Fees

Miscellaneous Fee (applicable to all individuals)
Medical Insurance (option)* 96.00 - Payable upon approval of request
Deferment Admin Fee* 160.50 - Payable upon approval of request
Re-module Fee* 0.00 - Refer to Modular course fee which is available on Lithan’s website
Re-sit Exam Fee* 107.00 - Payable upon approval of request
Change of Assessment Date Fee* 64.20 - Payable upon approval of request
Note : where applicable (inclusive of GST)