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Professional Diploma in System Support

NICF - Diploma In IT Services (System Support) Systems Management

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Course Outcome

Be an IT System Administrator
Install, configure and administer Windows server; Design, Install & operate small and medium sized networks

Get Trained

Learn to install and configure windows server, configure and administer advanced server, install and operate small and medium sized network, Implement maintenance procedures based on industry’s best practices and service-level agreements

Get Experiential

With the guidance of Industry experts in Server & Networks,  learners will install, configure, upgrade and migrate Windows Server 2012, design a VPN solution, implement public key infrastructure (PKI), manage virtual machine deployment, plan and implement high availability of file services and applications in a simulated environment in module project and capstone project. 

Get Hired

After successfully completing the course, learners can be expected to take up IT System Administrator jobs

Get Certified

After  successfully completing the course:

  • Learners will get 'NICF - Diploma in IT Services (Systems Support)'
  • Learners will get eight  NICF Statement of Attainment s ( SOA)
  • Learners are eligible to appear for Microsoft Certified System Administrator (MCSA) , Cisco Certification ( CCNA ) & ITIL Certification exams

How You Learn

How You Learn?

Personalised learning schedule
When you enrol, you will commit to the following learning hours.

Guided Learning Hours

On-Campus Hours
219 hours
Additional self learning hours
135 hours

Study Options

Full Time + Part Time Study Option (9 months)

Month 1: Full time - 5 days / week

(9 am to 6 pm)

Months 2 to 9:

6 hours / week

Part-time Study Option    

9 months

9  hours per week

Tutoring support available on-campus and online as per published schedule

Course Structure

Course Structure

NICF - Diploma In IT Services (System Support)

This course aims at providing career centric qualifications to IT professionals who would like to embark on managing Microsoft platforms.

 

Learners will be able to gain fundamental knowledge and skills required to install and configure windows server , configure and administer advanced server, install and operate small and medium sized network, Implement maintenance procedures based on industry’s best practices and service-level agreements

 

This course is aligned with Singapore’s SSG WSQ NICF and also leads to industry certification in areas of Service management and server management. This integrated pathway provides students with fantastic opportunity to assume roles as System Administrator and Server Administrator.

 

Learner can use Skill-pipe & Lithan LMS for e-learning and ONLINE Lab for performing simulated Lab Exercises, Module Project and Capstone project.

 

This course consists of following modules:

  1. IT Service Management
  2. Advanced Network
  3. Install and Configure Server
  4. Administer Server
  5. Configure Advanced Server
  6. IT Project Management

Course Modules :

Outline Schedule

ISM - NICF - IT Service Management

Module Name

NICF - IT Service Management

Session Outline Activities

Session 1: Orientation & Lecture - Live (3 hrs)

The student has to attend a Live Orientation Session conducted at LA campus or go through a recording of the Orientation Session.

After the Orientation, the Lecturer will introduce the module by conducting the lectures on: 

  • IU 1: Introduction to IT Service Management 

Session 2: Lecture – Live (3 hrs)

The lecturer will deliver lectures   in the class room related to the topics of corresponding IUs :

  • IU1: Introduction to IT Service Management
  • IU 2: Service Strategy 

Session 3: Lecture – Live (3 hrs)

The lecturer will deliver lectures  in the class room related to the topics of corresponding IUs :

  • IU 3: Service Design

Session 4: Lecture – Live (3 hrs)

The lecturer will deliver lectures   in the class room related to the topics of corresponding IU :

  • IU 3: Service Design

Session 5: Lecture – Live (3 hrs)

The lecturer will deliver lectures  in the class room related to the topics of corresponding IU :

  • IU 4: Service Transition

Session 6: Lecture – Live (3 hrs)

The lecturer will deliver lectures   in the class room related to the topics of corresponding IU :

  • IU5: Service Operation

Session 7: Lecture – Live (3 hrs)

The lecturer will deliver lectures in the class room related to the topics of corresponding IU :

  • IU5: Service Operation
  • IU 6: Continual Service Improvement

Session 8: Lecture – Live (3 hrs)

The lecturer will deliver lectures   in the class room related to the topics of corresponding IU :

  • IU7: System Deployment Process

Session 9: Summative Assessment (1 hr, 30 mins)

Students will  attempt a Theory Test (1 hr, 15 min)

After session: Assessor will review and provide feedback (15 mins)

Module Name

NICF - IT Service Management

Competency Unit

IT-IS-403S-1 : Implement maintenance procedures (2 Credit Values)

By end of this module, the learner should be able to gain the following knowledge:

  • Explain service lifecycle
  • Describe key principles and models of IT Infrastructure Library
  • List selected processes/roles/functions of IT service management
  • Explain technology and architecture needed for IT service management
  • Process of service strategy 

By end of this module the learner should be able to apply the following skills:

  • Determine systems maintenance procedures based on industry’s best practices and service-level agreements
  • Identify resources to provide equipment and software maintenance based on industry’s best practices and service-level agreements
  • Implement maintenance procedures based on industry’s best practices and service-level agreements
  • Revise maintenance procedures by continuous monitoring of service levels

AN - NICF - Advanced Network

Module Name

NICF - Advanced Network

Session Outline Activities

Session 1: Orientation & Lecture - Live (2 hrs)

The student has to attend a Live Orientation Session conducted at LA campus or go through a recording of the Orientation Session.

The lecturer will deliver lectures & demo in the class room related to the topics of corresponding IUs :

  • IU 1: Building a Simple Network

 

During session: The Student will practice the  following functions in Server Lab environment (1 hour):

  • Using Windows Applications as Network Tools
  • Observing the TCP three way handshake
  • Observing extended PC network information 

Session 2: Lecture – Live (1 hour, 30 minutes)

The lecturer will deliver lectures & demo  in the class room related to the topics of corresponding IU:

  • IU 2: Switching

During session: The Student will practice the following functions in Server Lab environment (1 hour, 30 minutes):

  • Configuring Cisco switches
  • Configuring Switch Security
  • Configuring the Expanded switched networks
  • Troubleshooting switched networks

Session 3: Lecture – Live (1 hour, 30 minutes)

 The lecturer will deliver lectures & demo in the class room related to the topics of corresponding IU:

  • IU 3: Wireless LANs

During session: The Student will practice the following functions in Server Lab environment (1 hour, 30 minutes):

  • Converting decimal to binary and Binary to decimal
  •  Classifying Network Addressing
  • Computing usable Subnetworks and hosts
  • Calculating subnet masks 

Session 4: Lecture – Live (1 hour, 30 minutes)

 The lecturer will deliver lectures & demo in the class room related to the topics of corresponding IU:

  • IU 4: LAN Connections 

During session: The Student will practice the following functions in Server Lab environment (1 hour, 30 minutes):

  • Perform initial router startup and configuration
  • Enhancing the security of initial router configuration
  • Using CISCO SDM to configure DHCP server function 

Session 5: Lecture – Live (1 hour, 30 minutes)

 The lecturer will deliver lectures & demo in the class room related to the topics of corresponding IU:

  • IU 5: WAN Connections 

During session: The Student will practice the following functions in Server Lab environment (1 hour, 30 minutes):

  • Connecting to the internet
  • Connecting to the main office 

Session 6: Lecture – Live (1 hour, 30 minutes)

 The lecturer will deliver lectures & demo in the class room related to the topics of corresponding IU:

  • IU 6: Network Environment Management 

During session: The Student will practice the following functions in Server Lab environment (1 hour, 30 minutes):

  • Managing remote access sessions
  • Using CISCO discovery protocol
  • Managing router startup options
  • Managing CISCO Devices  

Session 7: Lecture – Live (1 hour, 30 minutes)

 The lecturer will deliver lectures & demo in the class room related to the topics of corresponding IU:

  • IU 7: Medium –Sized Routed Network Construction 

During session: The Student will practice the following functions in Server Lab environment (1 hour, 30 minutes):

  • Enabling dynamic routing to the main office  

Session 8: Lecture – Live (1 hour, 30 minutes)

 The lecturer will deliver lectures & demo in the class room related to the topics of corresponding IU:

  • IU 8: Single Area OSPF Implementation 

During session: The Student will practice the following functions in Server Lab environment (1 hour, 30 minutes):

  • Implementing OSPF
  • Troubleshooting OSPF 

Session 9: Lecture – Live (1 hour, 30 minutes)

The lecturer will deliver lectures & demo in the class room related to the topics of corresponding IU:

  • IU 9: EIGRP Implementation 

During session: The Student will practice the following functions in Server Lab environment (1 hour, 30 minutes):

  • Implementing EIGRP
  • Troubleshooting EIGRP

Session 10: Lecture – Live (1 hour, 30 minutes)

The lecturer will deliver lectures & demo in the class room related to the topics of corresponding IU:

  • IU 10: Access Control Lists 

During session: The Student will practice the following functions in Server Lab environment (1 hour, 30 minutes):

  • Implementing and troubleshooting ACLs

Session 11: Lecture – Live (1 hour, 30 minutes)

The lecturer will deliver lectures & demo in the class room related to the topics of corresponding IU:

  • IU 11: Address Space Management 

During session: The Student will practice the following functions in Server Lab environment (1 hour, 30 minutes):

  • Configuring NAT and PAT
  • Implementing IPV6 

Session 12: Lecture – Live (1 hour, 30 minutes)

The lecturer will deliver lectures & demo in the class room related to the topics of corresponding IU:

  • IU 12: LAN Extension into a WAN with frame relay

During session: The Student will practice the following functions in Server Lab environment (1 hour, 30 minutes):

  • Establishing a Frame relay WAN
  • Troubleshooting Frame relay WANs

Session 13: Summative Assessment (3 hrs)

Students will  attempt a Theory Test (45 mins) & a Practical Test  (2 hrs)

During session: Assessor will provide review and feedback (15 mins)

Module Name

NICF - Advanced Network

Competency Unit

IT-NMM-401S-1 : Install and configure a switch (2 Credit Values)

IT-NMM-402S-1 : Install switches in multi-switched local area networks (2 Credit Values)

By end of this unit, the learner should be able to gain the following knowledge:

  • Understand the challenges of shared LANs
  • Understand WLAN Security
  • Understand CISCO router security
  • Introduction to VPN Solutions
  • Explore the functions of routing
  • Explore the packet delivery process
  • Explore wireless networking

By end of this unit, the learner should be able to apply the following skills:

  • Solve the network challenges with switched LAN technology
  • Configure and troubleshoot ACLs
  • Perform initial router startup and configuration
  • Implement WLAN
  • Configure and troubleshoot EIGRP and OSPF in IPv4 and IPv6 environments
  • Use the command-line interface to discover neighbors on the network and manage the router startup and configuration
  • Connect to the internet and connecting to the man office
  • Implement OSPF Troubleshooting OSPF

ICS - NICF - Install and Configure Server

Module Name

NICF - Install and Configure Server

Session Outline Activities

Session 1: Orientation & Lecture - Live (3 hrs)

The student has to attend a Live Orientation Session conducted at LA campus or go through a recording of the Orientation Session.

The lecturer will deliver lectures & demo in the class room related to the topics of corresponding IUs :

  • IU 1: Deploying and Managing Windows Server 2012
  • IU 2: Introduction to Active Directory Domain Services 

During session: The Student will practice the  following functions in Server Lab environment:  

  • Deploy and Manage Windows Server 2012
  • Install Domain Controllers

Session 2: Lecture – Live (3 hrs)

The lecturer will deliver lectures & demo  in the class room related to the topics of corresponding IU:

  •   IU3: Managing Active Directory Domain Service Objects

 

During session:The students will practice the following functions in server lab enviornment:

  • Manage Active Directory Domain Service Objects

Session 3: Lecture – Live (3 hrs)

The lecturer will deliver lectures & demo  in the class room related to the topics of corresponding IU:

  • IU 4: Automating Active Directory Domain Services Administration

During session: The Students will practice the following functions in server lab enviornment:

  • Automate AD DS Administration by Using Windows PowerShell

Session 4: Lecture – Live (3 hrs)

The lecturer will deliver lectures & demo in the class room related to the topics of corresponding IU:

  • IU 5: Implementing Ipv4

During session: The Students will practice the following functions in server lab enviornment:

  • Implement IPv4

Session 5: Lecture – Live (3 hrs)

The lecturer will deliver lectures & demo in the class room related to the topics of corresponding IU:

  • IU6: Implementing Dynamic Host Configuration Protocol

During session: The Student will practice the following functions in server lab enviornment:

  • Implement DHCP

Session 6: Lecture – Live (3 hrs)

The lecturer will deliver lectures & demo in the class room related to the topics of corresponding IU:

  • IU 7: Implementing Domain Name System

During session:The Student will practice the following functions in server lab enviornment:

  • Implement DNS

 

Session 7: Lecture – Live (3 hrs)

The lecturer will deliver lecture and demo in the classroom related to the topics of the corresponding IU:

  • IU 8: Implementing IPv6

During session: The Student will practice the following functions in server lab enviornment:

  • Implement IPv6

 

Session 8: Lecture - Live (3 hrs)

The lecturer will deliver lectures and demo in the classroom related to the topics of the corresponding IU:

  • IU 9: Implementing Local Storage

During session:The Student will practice the following functions in server lab enviornment:

  • Implement Local Storage

Session 9: Lecture - Live (3 hrs)

The lecturer will deliver lectures and demo in the classroom related to the topics of the corresponding IU:

  • IU 10Implementing File and Print Services

During session: The student will practice the following functions in server lab enviornment :

  • Implement File and Print Services

Session 10 : Lecture - Live (3 hrs)

The lecturer will deliver lectures and demo in the classroom related to the topics of the corresponding IU:

  • IU 11: Implementing Group Policy

During session: The students will practice the following functions in server lab enviornment:

  • Implement Group Policy

 

Session 11 : Lecture - Live (3 hrs)

The lecturer will deliver lectures and demo in the classroom related to the topics of the corresponding IU:

  • IU 12: Securing Windows Server Using Group Policy Objects

During session: The students will practice the following functions in server lab enviornment:

  • Increase Security for Server Resources
  • Configure AppLocker and Windows Firewall

Session 12 : Lecture - Live (3 hrs)

The lecturer will deliver lecture and demo in the clasroom related to the topics of the corresponding IU:

  • IU13: Implementing Server Virtualization with Hyper-V 

During session: The students will practice the following functions in server lab enviornment:

  • Implement Server Virtualization with Hyper-V

 

Session 13 : Summative Assessment (3 Hours)

Students will  attempt a Theory Test (45 mins) & a Practical Test (2 hrs) 

During session: Assessor will review and provide feedback (15 mins)

Module Name

NICF - Install and Configure Server

Competency Unit

IT-SS-301S-1 : Install and configure new hardware and system software (4 Credit Values)

By end of this  module, the learner should be able to gain the following knowledge:

  • Windows Server 2012 overview
  • Overview of Windows Server 2012 Management
  • Overview of AD DS
  • Overview of Domain Controllers
  • Understanding IPv4 Addressing
  • Name Resolution for Windows Clients and Servers
  • Overview of Storage

By end of this module, the learner the learner should be able to apply the following skills:

  • Install and Configure Windows Server  2012
  • Manage Active Directory administration
  • Implement IPv4
  • Implement Dynamic Host Configuration Protocol (DHCP)
  • Implement Domain Name System (DNS)
  • Implement IPv6
  • Implement local storage
  • Share files and printers
  • Implement Group Policy

AS - NICF - Administer Server

Module Name

NICF - Administer Server

Session Outline Activities

Session 1: Orientation & Lecture - Live (2 hours, 15 minutes)

The student has to attend a Live Orientation Session conducted at LA campus or go through a recording of the Orientation Session.

After the Orientation, the Lecturer will introduce the module by conducting the lectures on:

  • IU 1:  Deploying and Maintaining Server I mages

During session: The Student will practice the following functions in server lab enviornment (45 minutes):

  • Using windows deployment services to deploy windows server 2012

 

Session 2: Lecture – Live (1 hour, 30 minutes)

The lecturer will deliver lectures & demo  in the class room related to the topics of corresponding IU:

  • IU 2: Configuring and Troubleshooting Domain Name System

During session: The Student will practice the following functions in server lab enviornment (1 hour, 30 minutes):

  • Configuring and trouble shooting DNS

Session 3: Lecture – Live (1 hour, 30 minutes)

The lecturer will deliver lectures & demo  in the class room related to the topics of corresponding IU: 

  • IU3: Maintaining Active Directory Domain Services

     

     

During session: The Student will practice the following functions in server lab enviornment (1 hour, 30 minutes):

  • Maintaining AD DS

Session 4: Lecture – Live (1 hour, 30 minutes)

 The lecturer will deliver lectures & demo  in the class room related to the topics of corresponding IU:

  • IU4: Managing User and Service Accounts  

During session: The Student will practice the following functions in server lab enviornment (1 hour, 30 minutes):

  • Managing user and service accounts

Session 5: Lecture – Live (1 hour, 30 minutes)

The lecturer will deliver lectures & demo  in the class room related to the topics of corresponding IU:

  • IU5: Implementing Group Policy Infrastructure  

During session: The Student will practice the following functions in server lab enviornment (1 hour, 30 minutes):

  • IImplementing a group policy infrastructure  

Session 6: Lecture – Live (1 hour, 30 minutes)

 The lecturer will deliver lectures & demo  in the class room related to the topics of corresponding IU:

  • IU 6: Managing User Desktops with Group Policy

During session: The Student will practice the following functions in server lab enviornment (1 hour, 30 minutes):

  • Managing user desktops with group policy 

 

Session 7:Lecture - live (1 hour, 30 minutes)

The lecturer will deliver lectures & demo  in the class room related to the topics of corresponding IU:

  • IU 7: Configuring and Troubleshooting Remote Access

 

During session: The Student will practice the following functions in server lab enviornment (1 hour, 30 minutes):

  • Configuring remote access and direct access   

Session 8 : Lecture - Live (1 hour, 30 minutes)

The lecturer will deliver lectures & demo  in the class room related to the topics of corresponding IU:

  • IU 8Installing, configuring and troubleshooting the network policy server role

During session: The Student will practice the following functions in server lab enviornment (1 hour, 30 minutes):

  • Installing, configuring monitoring and troubleshooting the network policy server

Session 9: Lecture - Live (1 hour, 30 minutes)

The lecturer will deliver lectures & demo  in the class room related to the topics of corresponding IU:

  • IU 9: Implementing Network Access Protection

During session: The Student will practice the following functions in server lab enviornment (1 hour, 30 minutes):

  • Implementing NAP

Session 10: lecture - Live (1 hour, 30 minutes)

The lecturer will deliver lectures & demo  in the class room related to the topics of corresponding IU:

  • IU 10Optimizing File Services

During session: The Student will practice the following functions in server lab enviornment (1 hour, 30 minutes):

  • Configuring quotas and file screening using FSRM
  • Implementing DFS 

Session 11: Lecture - live (1 hour, 30 minutes)

The lecturer will deliver lectures & demo  in the class room related to the topics of corresponding IU:

  • IU 11Configuring Encryption and Advanced Auditing

During session: The Student will practice the following functions in server lab enviornment (1 hour, 30 minutes):

  • Configuring encryption and advanced auditing 

Session 12: Lecture -Live (1 hour, 30 minutes)

The lecturer will deliver lectures & demo  in the class room related to the topics of corresponding IUs :

  • IU 12Implementing Update Management
  • IU 13: Monitoring Windows Server 2012

During session: The Student will practice the following functions in server lab enviornment (1 hour, 30 minutes):

  • Implementing update management
  • Monitoring windows server 2012

Session 13 : Summative Assessment (3 Hours)

Students will  attempt a Theory Test (45 mins) & a Practical Test (2 hrs) 

During session: Assessor will review and provide feedback (15 mins)

Module Name

NICF - Administer Server

Competency Unit

IT-SS-401S-1 : Analyse impact of system patches and updates (3 Credit Values)

By end of this module, the learner should be able to gain the following knowledge:

  • Overview of Windows deployment services
  • Overview of Active Directory Domain services
  • Group Policy Scope and Group Policy Processing
  • NPS Authentication Methods  
  • Overview of Network Access Protection
  • Overview of Remote Access

By end of this module, the learner should be able to apply the following skills:

  • Deploy, manage, and maintain servers
  • Configure file and print services
  • Configure network services and access
  • Configure a network policy server infrastructure
  • Configure and manage active directory domain services ( AD DS )
  • Configure and manage group policy
  • Manage user and service accounts

CAS - NICF - Configure Advanced Server

Module Name

NICF - Configure Advanced Server

Session Outline Activities

Session 1: Orientation & Lecture - Live (2 hours)

The student has to attend a Live Orientation Session conducted at LA campus or go through a recording of the Orientation Session.

After the Orientation, the Lecturer will introduce the module by conducting the lecture on:

  • IU 1: Implementing Advanced Network Services

During session: The Student will practice the following functions in server lab enviornment (1 hour)

  • Implementing advanced network services

Session 2: Lecture – Live (1 hour, 30 minutes)

The lecturer will deliver lectures & demo  in the class room related to the topics of corresponding IU:

  • IU 2: Implementing Advanced File Services

During session: The students will practice the following functions in server lab enviornment (1 hour, 30 minutes):

  • Implementing advanced file services
  • Implementing branch cache

Session 3: Lecture – Live (1 hour, 30 minutes)

The lecturer will deliver lectures & demo  in the class room related to the topics of corresponding IU:

  • IU 3: Implementing Dynamic Access Control

During session: The Student will practice the following functions in server lab enviornment (1 hour, 30 minutes):

  • Implementing dynamic access control 

Session 4: Lecture – Live (1 hour, 30 minutes)

The lecturer will deliver lectures & demo  in the class room related to the topics of corresponding IU:

  • IU 4: Implementing Distributed Active Directory Domain Services Deployments

During session: The Student will practice the following functions in server lab enviornment (1 hour, 30 minutes):

  • Implementing distributed AD DS deployments

Session 5: Lecture – Live (1 hr, 30 minutes)

 The lecturer will deliver lectures & demo  in the class room related to the topics of corresponding IU:

  • IU 5: Implementing Active Directory Domain Services Sites and Replication

During session: The Student will perform the following functions in the server lab enviornment (1 hour, 30 minutes):

  • Implement AD DS sites and replication

Session 6: Lecture – Live (1 hour, 30 minutes)

The lecturer will deliver lectures & demo  in the class room related to the topics of corresponding IU:

  • IU 6: Implementing Active Directory Certificate Services

During session: The Student will perform the following functions in server lab enviornment (1 hour, 30 minutes):

  • Deploying and configuring CA hierarchy
  • Deploying and managing certificates

Session 7: Lecture – Live (1 hour, 30 minutes)

The lecturer will deliver lectures & demo  in the class room related to the topics of corresponding IU:

  • IU 7Implementing Active Directory Rights Management Services  

During session: The students will practice the following functions in server lab enviornment (1 hour, 30 minutes):

  • Implementing AD RMS 

Session 8: Lecture - Live (1 hour, 30 minutes)

The lecturer will deliver lectures & demo  in the class room related to the topics of corresponding IU: 

  • IU 8: Implementing Active Directory Federation Services 

During session: The students will practice the following functions in server lab enviornment (1 hour, 30 minutes):

  • Implementing active directory federation services 

Session 9: Lecture -Live (1 hour, 30 minutes)

The lecturer will deliver lectures & demo  in the class room related to the topics of corresponding IU: 

  • IU 9: Implementing Network Load Balancing 

During session: The students will practice the following functions in server lab enviornment (1 hour, 30 minutes):

  • Implementing network load balancing

Session 10: Lecture - Live (1 hour, 30 minutes)

The lecturer will deliver lectures & demo  in the class room related to the topics of corresponding IU: 

  • IU 10Implementing Failover Clustering

During session: The students will practice the following functions in server lab enviornment (1 hour, 30 minutes):  

  • Implementing failover clustering

Session 11:Lecture - Live (1 hour, 30 minutes)

The lecturer will deliver lectures & demo  in the class room related to the topics of corresponding IU: 

  • IU11: Implementing Failover Clustering with Hyper-V

During session: The students will practice the following functions in server lab enviornment (1 hour, 30 minutes):    

  • Implementing failover clustering with hyper V

Session 12: Lecture -Live (1 hour, 30 minutes)

The lecturer will deliver lectures & demo  in the class room related to the topics of corresponding IU: 

  • IU 12Implementing Disaster Recovery

During session: The students will practice the following functions in server lab enviornment (1 hour, 30 minutes):      

  • Implementing windows server backup and restore 

 

Session 13: Summative assessment (3 Hours)

Students will  attempt a Theory Test (45 mins) & a Practical Test (2 hrs) 

During session: Assessor will review and provide feedback (15 mins)

Module Name

NICF - Configure Advanced Server

Competency Unit

IT-IS-409S-1 : Install and optimise system software (3 Credit Values)

By end of this module, the learner should be able to gain the following knowledge:

  • Overview of dynamic access control
  • Overview of distributed AD DS deployments
  • Overview of AD DS replication
  • AD RMS overview
  • Overview of AD FS & NLB
  • Describe and implement access- denied assistance.

By end of this module, the learner should be able to apply the following skills:

  • Configure advanced features of DHCP and DNS and configure IP Address Management ( IPAM )
  • Configure file services to meet advanced business requirements
  • Configure dynamic access control to manage and audit access to shared files
  • Deploy and manage Hyper-V virtual machines in a failover cluster
  • Implement a backup and disaster recovery solution based on business and technical requirements
  • Plan and implement an AD DS deployment that includes multiple domains and forests
  • Implement an active directory certificate services ( AD CS ) deployment
  • Implement an active directory federation services deployment

IPM - NICF - IT Project Management

Module Name

NICF - IT Project Management

Session Outline Activities

Session 1: Orientation & Lecture - Live (3 hrs)

The student has to attend a Live Orientation Session conducted at LA campus or go through a recording of the Orientation Session.

After the Orientation, the Lecturer will introduce the module by conducting the lectures on: 

  • IU 1: Project Management (Introduction)
  • IU2: Organisational Influences and Project Lifecycle

Session 2: Lecture – Live (3 hrs)

The lecturer will conduct lectures & case studies discussion  in the class room related to the topics of corresponding IU:

  • IU 3: Project Management Processes

Session 3: Lecture – Live (3 hrs)

The lecturer will conduct lectures & case studies discussion  in the class room related to the topics of corresponding IU:

  • IU 4: Project Integration Management

Session 4: Lecture – Live (3 hrs)

The lecturer will conduct lectures & case studies discussion  in the class room related to the topics of corresponding IU:

  • IU5: Project Scope Management

Session 5: Lecture – Live (3 hrs)

The lecturer will conduct lectures & case studies discussion  in the class room related to the topics of corresponding IU:

  • IU6: Project Time Management

Session 6: Lecture – Live (3 hrs)

The lecturer will conduct lectures & case studies discussion  in the class room related to the topics of corresponding IU:

  • IU7: Project Cost Management

Session 7: Lecture – Live (3 hrs)

The lecturer will conduct lectures & case studies discussion  in the class room related to the topics of corresponding IU:

  • IU8: Project Quality Management 

Session 8: Lecture – Live (3 hrs)

The lecturer will conduct lectures & case studies discussion  in the class room related to the topics of corresponding IU:

  • IU9: Project Human resource management

Session 9: Lecture – Live (3 hrs)

The lecturer will conduct lectures & case studies discussion  in the class room related to the topics of corresponding IU:

  • IU10: Project Communications Management       

Session 10: Lecture – Live (3 hrs)

The lecturer will conduct lectures & case studies discussion  in the class room related to the topics of corresponding IU:

  • IU 11: Project Risk Management

Session 11: Lecture – Live (3 hrs)

The lecturer will conduct lectures & case studies discussion  in the class room related to the topics of corresponding IU:

  • IU12: Project Procurement Management

Session 12: Lecture – Live (3 hrs)

The lecturer will conduct lectures & case studies discussion  in the class room related to the topics of corresponding IU:  

  • IU13: Project Stakeholder Management
  • IU14: Client Management

Students will perform the following activity:

  • Implement client management process 

Session 13: Summative Assessment (1 hr)

Students will  attempt a Theory Test

After session: Assessor will review and provide feedback (15 mins)

Module Name

NICF - IT Project Management

Competency Unit

IT-PM-406S-1 : Manage project risk (2 Credit Values)

IT-PM-403S-1 : Manage project scope (2 Credit Values)

By end of this module, the learner should be able to gain the following knowledge:

  • Key concepts, terms and principles of project management
  • Structured and integrated review of the PMBOK knowledge areas
  • Overview of project time, scope quality and integration management
  • Introduction to the project cost estimating and budgeting
  • Overview of project risk monitoring and control
  • Understand the different steps of quality planning 

By end of this module the learner should be able to apply the following skills:

  • Describe the role of Project Manager
  • Analyse the relationship between portfolio management, program management, organizational project management
  • Evaluate different process groups
  • Plan and validate project scope
  • Create WBS
  • Estimate project costs
  • Plan project schedule

Who Should Attend

Ideal Candidates

Entry Requirements

·  Bachelor’s degree or ·  Diploma with 5 years of relevant working experience

Who should attend

  • Individuals with 1 year experience in IT infrastructure or Systems Support who want to develop skills to install and configure Windows Server 2012 and qualify to get Installing and Configuring Windows Server 2012 (Microsoft - Exam 410) certification exams

  • Candidates who have completed the course NICF – Advanced Certificate in IT Services (Infrastructure Support)

  • Individuals with 1 year experience in IT infrastructure or Systems Support who want to develop skills to install and configure Windows Server 2012 and qualify to get Installing and Configuring Windows Server 2012 (Microsoft - Exam 410) certification exams

  • Candidates who have completed the course NICF – Advanced Certificate in IT Services (Infrastructure Support)

Advance Your Career

Advance Your Career

SSG Funding Programme Options

SSG Professional Conversion Programme (Place & Train) (CAT A Funding)

Based on a pre-course assessment, you will get an opportunity to attend interviews with prospective employers. If you are selected by an employer who can avail the course fee grant from SSG, you can join the employer as a Windows System Administrator during the course

Train & Place Programme with CAT A funding

After qualifying through a pre-course assessment, you can join the course, with a course free grant from SSG. After completing the course, you will get opportunities to attend interviews with prospective employers for Windows System Administrator job role

Grad Requirements

Graduation Requirements

To graduate from this module, the participant should have completed the following:

  • Minimum attendance of 75% for Class Room Sessions
  • Score a minimum of 70% in Formative Assessments to qualify for Summative Assessment
  • Get Competent in Review & Feedback session

Certificates

Certificates

Following certifications will be awarded to the student upon meeting graduation requirements

  • Statement of Attainment by SSG, Singapore: IT-IS-403S-1 - Implement maintenance procedures
  • Statement of Attainment by SSG, Singapore: IT-NMM-401S-1 - Install and configure a switch
  • Statement of Attainment by SSG, Singapore: IT-NMM-402S-1 - Install switches in multi-switched local area networks
  • Statement of Attainment by SSG, Singapore: IT-SS-301S-1 - Install and configure new hardware and system software
  • Statement of Attainment by SSG, Singapore: IT-SS-401S-1 - Analyse impact of system patches and updates
  • Statement of Attainment by SSG, Singapore: IT-IS-409S-1 - Install and optimise system software
  • Statement of Attainment by SSG, Singapore: IT-PM-406S-1 - Manage project risk
  • Statement of Attainment by SSG, Singapore: IT-PM-403S-1 - Manage Project Scope
  • NICF - Diploma in IT Services (System Support)

Course Fees & Funding

Course Fees & Funding
(All fees stated below, are in SGD)

For Self-sponsored Individuals

Category of Individuals
Type Singapore Citizen & Singapore PR Age >= 21 Singapore Citizen Age >= 40 Singapore Citizen Age >= 35 & earning <= 2000.00/month
Course Fee 12500.0 12500.0 12500.0
SSG Grant 8750.0 11250.0 11875.0
Nett Fee Payable 3750.0 1250.0 625.0
GST Payable 262.5 262.5 262.5
Total Nett Course Fee 4012.5 1512.5 887.5
Fee Protection Scheme (inclusive of GST)* 0.0 0.0 0.0
Total Fee Payable to Lithan 4012.5 1512.5 887.5

For Company sponsored

Type of Companies
Type Non-SME & Singapore Citizen & Singapore PR Age >= 21 SME & Singapore Citizen & Singapore PR Age >= 21 SME & Singapore Citizen Age >= 35 & earning <= 2000.00/month
Course Fee 12500.0 12500.0 12500.0
SSG Grant 8750.0 11250.0 11875.0
Nett Fee Payable 3750.0 1250.0 625.0
GST Payable 262.5 262.5 262.5
Total Nett Course Fee 4012.5 1512.5 887.5
Fee Protection Scheme (inclusive of GST)* 0.0 0.0 0.0
Total Fee Payable to Lithan 4012.5 1512.5 887.5

Miscellaneous Fee

Miscellaneous Fee (applicable to all individuals)
Medical Insurance (option)* 96.00 - Payable upon approval of request
Deferment Admin Fee* 160.50 - Payable upon approval of request
Re-module Fee* 0.00 - Per Module Course Fee
Re-sit Exam Fee* 107.00 - Payable upon approval of request
Change of Assessment Date Fee* 64.20 - Payable upon approval of request

For Self-sponsored Individuals

Category of Individuals
Singapore Citizen Age >= 40
Course Fee 12500.0
SSG Grant 11250.0
Nett Fee Payable 1250.0
GST Payable 262.5
Total Nett Course Fee 1512.5
Fee Protection Scheme (inclusive of GST)* 0.0
Total Fee Payable to Lithan 1512.5
Singapore Citizen Age >= 35 & earning <= 2000.00/month
Course Fee 12500.0
SSG Grant 11875.0
Nett Fee Payable 625.0
GST Payable 262.5
Total Nett Course Fee 887.5
Fee Protection Scheme (inclusive of GST)* 0.0
Total Fee Payable to Lithan 887.5
Singapore Citizen & Singapore PR Age >= 21
Course Fee 12500.0
SSG Grant 8750.0
Nett Fee Payable 3750.0
GST Payable 262.5
Total Nett Course Fee 4012.5
Fee Protection Scheme (inclusive of GST)* 0.0
Total Fee Payable to Lithan 4012.5

For Company sponsored

Type of Companies
SME & Singapore Citizen & Singapore PR Age >= 21
Course Fee 12500.0
SSG Grant 11250.0
Nett Fee Payable 1250.0
GST Payable 262.5
Total Nett Course Fee 1512.5
Fee Protection Scheme (inclusive of GST)* 0.0
Total Fee Payable to Lithan 1512.5
SME & Singapore Citizen Age >= 35 & earning <= 2000.00/month
Course Fee 12500.0
SSG Grant 11875.0
Nett Fee Payable 625.0
GST Payable 262.5
Total Nett Course Fee 887.5
Fee Protection Scheme (inclusive of GST)* 0.0
Total Fee Payable to Lithan 887.5
Non-SME & Singapore Citizen & Singapore PR Age >= 21
Course Fee 12500.0
SSG Grant 8750.0
Nett Fee Payable 3750.0
GST Payable 262.5
Total Nett Course Fee 4012.5
Fee Protection Scheme (inclusive of GST)* 0.0
Total Fee Payable to Lithan 4012.5

Miscellaneous Fee

Miscellaneous Fee (applicable to all individuals)
Medical Insurance (option)* 96.00 - Payable upon approval of request
Deferment Admin Fee* 160.50 - Payable upon approval of request
Re-module Fee* 0.00 - Per Module Course Fee
Re-sit Exam Fee* 107.00 - Payable upon approval of request
Change of Assessment Date Fee* 64.20 - Payable upon approval of request

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