Learn the concepts of digital transformation into a customer centric organisation and absorb the skills to design, configure, document and deploy the Omni Com Web Front functionality on a cloud instance.
Centralised product marketing, while transforming into an “outside-in” persona-based marketing organisation, integrated with campaign mini-sites helps to track leads across digital ads channels on Facebook and Google. The contact management helps to manage individual and enterprise leads.
Structured sales process with seamless merging of the sales lifecycle with digital contracts & payments delivers the customer centric transformation. Automated online marketing & sales insights tracks the conversion of leads into closed won revenue opportunities.
Put the business knowledge and the implementation skills gained in the previous modules to transform your enterprise into a new customer-centric marketing, sales & service organisation by rolling out the Omni Com system.