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Learn the concepts of digital transformation into a customer centric organisation and absorb the skills to design, configure, document and deploy the Omni Com Web Front functionality on a cloud instance.

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Centralised product marketing, while transforming into an “outside-in” persona-based marketing organisation, integrated with campaign mini-sites helps to track leads across digital ads channels on Facebook and Google. The contact management helps to manage individual and enterprise leads.

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Structured sales process with seamless merging of the sales lifecycle with digital contracts & payments delivers the customer centric transformation. Automated online marketing & sales insights tracks the conversion of leads into closed won revenue opportunities.

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Put the business knowledge and the implementation skills gained in the previous modules to transform your enterprise into a new customer-centric marketing, sales & service organisation by rolling out the Omni Com system.